✓ All 42 reviews are from verified guests who stayed at this property. Sentiment scores are calculated using AI analysis.
AI
Guest Experience Summary
Based on 44 verified guest reviews • Updated
The Residence Inn by Marriott La Quinta in La Quinta, CA, offers a high-quality stay with an impressive average rating of 9.5 out of 10 based on 44 reviews analyzed. Guests particularly appreciate the friendly service, which received a score of 8.6 out of 10, with 63 mentions highlighting the staff's approachability and attentiveness. The hotel's location is also a strong point, earning a score of 9 out of 10 from 22 reviewers, who note the convenience of nearby dining options. Cleanliness is another area where the hotel excels, with a rating of 8.9 out of 10 based on 25 mentions, indicating that guests find the property well-maintained. Recent reviews from the last 30 days reflect an even higher average rating of 9.6, suggesting consistent performance. However, there are some areas of concern; for instance, while the room comfort scored 8.5 out of 10, a few guests noted that the mattresses could use an upgrade. Additionally, breakfast replenishment was mentioned as a potential improvement, with one guest reporting that coffee and other items were often scarce. Despite these minor issues, the overall sentiment remains overwhelmingly positive, with 93% of guests expressing satisfaction. The Residence Inn by Marriott La Quinta continues to be a preferred choice for travelers, as indicated by recent feedback that praises the cleanliness, staff, and amenities, including complimentary EV charging stations.
Category Ratings
Service8.6/10
Room Quality8.5/10
Cleanliness8.9/10
Location9/10
Food & Dining8.5/10
Value8.5/10
Amenities8/10
What Guests Love
+Service rated 8.6/10, praised for friendliness
+Location scored 9/10, noted for convenience
+Cleanliness rated 8.9/10, frequently mentioned as a highlight
+Recent 30-day average rating of 9.6/10 reflects consistent quality
Areas to Improve
-Some guests report breakfast items being scarce
-A few reviews mention the need for mattress upgrades
This summary was generated by Reviewstay using AI analysis of 44 verified guest reviews. All data is sourced from real guests who stayed at this property.
Reviews
✓ Verified Guest Review10/10
“We loved your hotel!!! Your GM, I’m forgetting her name. It started with a T, Was exceptional!!! The whole staff was very helpful and friendly!”
— Verified Guest Lee W. •
✓ Verified Guest Review10/10
“Excellent service, clean, friendly. ”
— Verified Guest Romer J. •
✓ Verified Guest Review10/10
“I have stayed at the Residence Inn La Quinta for the past few years and have always had a gteat service, restful night sleep and great breakfast.”
— Verified Guest HADI Z. •
✓ Verified Guest Review10/10
“Clean rooms, pleasant staff and good breakfast.”
— Verified Guest KENNETH H. •
✓ Verified Guest Review7/10
“Location, clean room and amenities. One thing that needs an upgrade is the mattress. There was no prior notice of room fire alarm test”
— Verified Guest SANA H. •
✓ Verified Guest Review10/10
“Amazing staff!! ”
— Verified Guest SUMMER P. •
✓ Verified Guest Review9/10
“This is a regular spot for us to stay, love the location and the room is comfortable. My only issue was that there was rarely any coffee at breakfast and other breakfast items were also scarce. They definitely could have been better at replenishing the items. I LOVE the free EV charging, was super convenient. We will be back!”
— Verified Guest Z. •
✓ Verified Guest Review10/10
“The managers in front office were both outstanding. 10 out 10 on both ladies ”
“Check in was quick and smooth. Would definitely come back. Overall friendly staff.”
— Verified Guest ESMERALDA P. •
✓ Verified Guest Review10/10
“service was prompt, location looks brand new and breakfast was great!”
— Verified Guest SARAH C. •
✓ Verified Guest Review10/10
“Property is still fairly new to the area. Great location. Plenty of options to choose from when it comes to food. Parking is complimentary! Staff and the service has always been great. Easy check in and easier check out. My rooms have always been throughly clean and I love how they are studios. Variety of general appliances in the kitchen. I’ve stayed here more than three times and my visits have yet to disappoint me. Thank you for my amazing stays! ”
— Verified Guest N. •
✓ Verified Guest Review10/10
“The staff was friendly and helpful .the hotel was immaculate. ”
— Verified Guest Dodge P. •
✓ Verified Guest Review8/10
“Good location, good breakfast and very clean.”
— Verified Guest MARY T. •
✓ Verified Guest Review10/10
“Great hotel, easy access to restaurants ”
— Verified Guest Evans I. •
✓ Verified Guest Review8/10
“Spacious, clean and newly remodeled rooms. Very pleasant stay for the price.”
— Verified Guest SHERI B. •
✓ Verified Guest Review10/10
“Checking in was very easy and hassle free. The staff the entire week was very friendly and really helpful”
— Verified Guest Andruski M. •
✓ Verified Guest Review10/10
“Extremely clean and staff was super hospitable”
— Verified Guest Sparks W. •
✓ Verified Guest Review10/10
“Clean comfortable rooms, central location, very friendly staff!!!”
— Verified Guest ANGELO P. •
✓ Verified Guest Review10/10
“Wonderfull staff ”
— Verified Guest JEFF A. •
✓ Verified Guest Review10/10
“The staff were very helpful and friendly.”
— Verified Guest DAVID W. •
✓ Verified Guest Review9/10
“Very clean,front desk very friendly ”
— Verified Guest LINDA W. •
✓ Verified Guest Review10/10
“Best customer service ever! It starts at the front desk and continues throughout the facility. ”
— Verified Guest I. •
✓ Verified Guest Review10/10
“Thank you Ben at the lobby check in, You were always so kind as well as all the ladies at the Breakfast!! Love the Hotel’s Location, very clean, great atmosphere!!! A*”
— Verified Guest T. •
✓ Verified Guest Review10/10
“The staff at the Residence Inn La Quinta is always friendly, personable and put the care in customer service each and every time I come to this location. You don't feel like a number, you feel like they truly care about you as a customer and that you are having a great stay. If i have ever had an issue, they are always right on top of it. The rooms are very clean and perfect every time. There are restaurants right next door along with a Costco within walking distance to fill the refrigerator for a longer stay. I highly recommend this hotel as it is always a pleasure to stay here and very convenient for visiting or seeing any other part of the desert valley.”
— Verified Guest N. •
✓ Verified Guest Review10/10
“The facility was exceptionally clean. The front desk staff very friendly kitchen staff very approachable. Excellent stay.”
— Verified Guest N. •
✓ Verified Guest Review10/10
“Excellent. Was given a room on second floor by stairs to dog area. Perfect as I was sick the whole time during my stay. Area is clean, nice to walk dogs. Convenient to anything you may need. Courteous staff, great breakfast. I highly recommend. I will return next year for the dog show. Hopefully I won’t be sick.”
— Verified Guest I. •
✓ Verified Guest Review4/10
“The hotel is relatively new and nice. The A/C can not be set below 68 and continuously goes off during the night. Sleep with the bedroom at 70 is difficult. ”
— Verified Guest T. •
✓ Verified Guest Review10/10
“Great and very safe location, staff friendly and helpful. ”
— Verified Guest O. •
✓ Verified Guest Review10/10
“Very clean ,comfortable i liked that it had a kitchen and big bathroom.I will definitely recommend👍👍
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— Verified Guest A. •
✓ Verified Guest Review10/10
“Our stay was great. We were thrilled with the room and the property. Everything was clean and the staff was great! Especially Ben at the front desk.”
— Verified Guest C. •
✓ Verified Guest Review10/10
“Cleanliness, spacious, location, convenience, cost. There is nothing negative about this place. Will stay again for sure.”
— Verified Guest A. •
✓ Verified Guest Review10/10
“How wonderful and friendly your entire staff treated us and all the guests!”
— Verified Guest H. •
✓ Verified Guest Review10/10
“Wow, we enjoyed our entire stay! From the Front Desk, the Room and the wonderful Breakfast abs the entire Staff!”
— Verified Guest Q. •
✓ Verified Guest Review10/10
“The personnel, Ben and Casandra went above and beyond to make my stay very pleasant. ”
— Verified Guest K. •
✓ Verified Guest Review10/10
“The cleanliness of the rooms and facility. The very polite staff!”
— Verified Guest S. •
✓ Verified Guest Review10/10
“Everything was great”
— Verified Guest J. •
✓ Verified Guest Review10/10
“It’s always the people who work here that set the hotel apart from its peers. The beds are super comfortable too. ”
— Verified Guest P. •
✓ Verified Guest Review10/10
“Extra nice .Couldn’t believe how roomy it was with a kitchen setup This place is my go to from now on”
— Verified Guest N. •
✓ Verified Guest Review9/10
“I stay at this hotel quite frequently during the Desert horse park season. The rooms are always clean and I like having living space and a kitchenette. Staff are professional and courteous. The hotel has several charging stations throughout the parking area making it very convenient to charge my electric vehicle. ”
— Verified Guest D. •
✓ Verified Guest Review3/10
“The staff at the desk was super helpful. Building is nice and location is good. Housekeeping is poor. Room was dirty, kitchenette floor was disgustingly filthy as was bathroom floor. Wiped both with a wet towel to our horror the tiles were filthy. I took a photo as it was shocking. We had another reservation booked for another trip back to the desert but have canceled it. ”