Guest Experience Summary
Based on 5 verified guest reviews • Updated
11410 W Hotel Wy, Avondale, AZ 85323, USA
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All 16 reviews are from verified guests who stayed at this property. Sentiment scores are calculated using AI analysis.
Based on 5 verified guest reviews • Updated
The Residence Inn by Marriott Phoenix West Avondale offers an exceptional experience, reflected in its perfect average rating of 10/10 from verified guest reviews on Reviewstay. Guests consistently praise the hotel's cleanliness, with a score of 10/10 based on six mentions of 'clean.' The service is equally commendable, receiving a perfect score of 10/10, with eight guests highlighting the 'friendly staff' as a key positive aspect. The rooms also receive high marks, achieving a rating of 10/10 based on six mentions, indicating that guests find them comfortable and well-maintained. Amenities, particularly the pool, score 10/10, enhancing the overall guest experience. Additionally, the hotel's food and dining options receive a solid rating of 9.2/10, with four mentions of the breakfast quality. However, the location is rated slightly lower at 8/10, with three guests noting its 'close' proximity to various attractions. Value for money is also a consideration, scoring 8.5/10, with two mentions of being 'reasonably priced.' Recent reviews from the last 30 days continue to reflect this high level of satisfaction, maintaining an average rating of 10/10 from four reviews. Overall, guests at the Residence Inn by Marriott Phoenix West Avondale report a consistently positive experience, with only minor concerns regarding location and value.
This summary was generated by Reviewstay using AI analysis of 5 verified guest reviews. All data is sourced from real guests who stayed at this property.
“This was my experience at this Marriott location. Though I travel quite a bit and frequently stay at hotels, this by far was one of my best experiences! The room was very comfortable, clean, as was the entire facility, however the staff was fantastic! I can’t say enough how professional and friendly they ALL were! Love them! ”
— Verified Guest Dean W. •
“This place was amazing and very clean and they also have truck parking Miss Maya was very helpful they need more like her ”
— Verified Guest Frantz S. •
“The best Marriott stay I’ve had in years. Clean, well maintained rooms and fantastic accommodating friendly staff. With first time renting an EV, the on site chargers were a massive bonus. Thank you!”
— Verified Guest Toby G. •
“This place was incredible! 2 room suite, very reasonably priced, warm clean pool, great breakfast, family friendly, close to the freeway and right by great shopping/dining! 10/10”
— Verified Guest Sarah W. •
“Very friendly staff and clean rooms, good breakfast also... Highly recommend.”
— Verified Guest Trinidad P. •
“This was a nice property, very clean and new the bathrooms and the linens seem a little outdated, but overall things were nice. The pool however, is in the parking lot and is much smaller looking than the pictures.”
— Verified Guest L. •
“Excellent service and impeccable as far as cleanliness and location. Highly recommend. ”
— Verified Guest T. •
“The rooms are always clean and breakfast is always the best. I also enjoy the workout room downstairs.”
— Verified Guest T. •
“This particular Residence Inn is HORRIBLE! I almost always stay at Marriott brands vs Hilton. But this time I wished so badly that I had made a reservation at the Garden Inn right next store instead. Those guests appeared to be having much more enjoyable time. The location of this Residence Inn is poor-on a steep hill grade, right next to I-10…I mean so bad that the car headlights from the I-10 drivers comes in to the rooms all night. For a fairly ‘new’ hotel, it was filthy, worn down, dust & mold in many places, most of the furniture in the room was breaking down and had holes in them. The beds caved in in the center and had no backbone. Even with a “call use refrigerator“ in the room, most of the appliances they provided were broken so you couldn’t use them! Also, they do not even offer 24 hr coffee service in the lobby like every other location! I asked management; they admitted they don’t care & only have it during free breakfast. All others still offer it. Poor trained staff/rude ”
— Verified Guest E. •
“Clean. Courteous front desk staff. Airport shuttle is a plus. ”
— Verified Guest F. •
“I had a great experience love the fact that I came to a clean room, and the service was on point I will be returning.”
— Verified Guest N. •
“We had an amazing time even though it was just for the weekend. My kids loved the sofa bed in the room, motto mention the full kitchen we had. We will definitely be staying here in our next AZ trip. ”
— Verified Guest Y. •
“One of the best hotels that I’ve stayed in! The rooms are so spacious and they have everything you need! I would definitely stay here again! ”
— Verified Guest J. •
“Wow, All the staff are so friendly and accommodating. The breakfast was top notch and delicious. The grounds were immaculate. Would definitely stay here again!!”
— Verified Guest D. •
“Excellent service ”
— Verified Guest I. •
“I think the hotel is new - or at least it looked new. The suite we stayed in was great and the staff was super friendly and welcoming. ”
— Verified Guest I. •