All 320 reviews are from verified guests who stayed at this property. Sentiment scores are calculated using AI analysis.
AI
Guest Experience Summary
Based on 130 verified guest reviews • Updated
The Residence Inn by Marriott Vail offers a commendable stay in Vail, Colorado, boasting an impressive average rating of 8.9 out of 10 based on 130 reviews. Guests frequently highlight the hotel's cleanliness, which received a remarkable score of 9.7 out of 10, with 62 mentions praising its pristine condition. The spacious rooms, rated 8.6 out of 10, are equipped with kitchens that many families find convenient for meal preparation. Service quality is another strong point, with a score of 8.6 out of 10, although some guests noted variability in staff responsiveness. The location, while convenient, received a lower score of 8.1 out of 10, with 91 mentions indicating concerns about noise from nearby highways. Recent reviews from the last 30 days reflect an even higher average rating of 9.5, suggesting that the hotel is maintaining or even improving its service levels. However, guests have reported issues with parking availability and noise levels affecting their overall experience. Despite these concerns, the majority of guests—79%—expressed satisfaction with their stay, making the Residence Inn by Marriott Vail a solid choice for travelers seeking a clean and well-appointed hotel in the heart of Vail.
Category Ratings
Room Quality8.6/10
Service8.6/10
Location8.1/10
Amenities8/10
Food & Dining8.2/10
Cleanliness9.7/10
Value7.4/10
What Guests Love
+Cleanliness rated 9.7/10 by guests
+Spacious rooms with kitchens rated 8.6/10
+Service quality rated 8.6/10
Areas to Improve
-Some guests report noise from nearby highways
-Parking availability concerns noted by guests
This summary was generated by Reviewstay using AI analysis of 130 verified guest reviews. All data is sourced from real guests who stayed at this property.
Reviews
Verified Guest Review2/10
“Very disappointing parking situation. The hotel does have some on-site parking, but it is extremely limited and fills up quickly. Once it is full, guests are directed to a city parking facility approximately 1.5 miles away.
Imagine arriving at the hotel late at night after a long day of traveling, only to find out that the parking lot is full and you now have to drive 1.5 miles away, park at a city facility, and figure out how to get back to the hotel with your luggage. This is incredibly inconvenient.
What makes this particularly frustrating is that I did not see any clear disclaimer about this arrangement when making the reservation. A parking limitation this significant should be prominently disclosed before guests book. Had I known this beforehand, I would have chosen a different hotel.”
— Verified Guest BALHEGODELIMA •
Verified Guest Review10/10
“Beautiful, new and convenient location. Easy check in, friendly service, nice breakfast. ”
— Verified Guest ABRAMOVA •
Verified Guest Review8/10
“Beautiful place. Room was very clean and functional. The only complaint was the breakfast. Hot items, eggs, sausage were cold to lukewarm. Coffee was awful. Bold roast coffee is probably not the best choice for the general population. That said, I would definitely stay again!”
— Verified Guest CRYSTAL •
Verified Guest Review8/10
“Wonderful, clean facility at a reasonable price. Felt the parking fee was about 2x higher than it should be. Overall I’d stay again”
— Verified Guest CARR •
Verified Guest Review10/10
“Excellent! Everyone was exceptionally great! Blanca was sweet! Breakfast was fabulous & shuttle was terrific!”
— Verified Guest KAMERMAN •
Verified Guest Review10/10
“I overall had a great stay! I would like to highlight the customer service I received from Blanca! Thank you for making the check in process so seamless and thanks for being so welcoming!”
— Verified Guest ADEESO •
Verified Guest Review10/10
“Did not expect our room to be as nice as it was! And spectacular view!”
— Verified Guest COOK •
Verified Guest Review10/10
“This new Marriott is well run, clean and the breakfast was above average. We like this place. ”
— Verified Guest BRODER •
Verified Guest Review10/10
“Everything was wonderful. Lovely clean suite. Excellent variety at breakfast. Staff was prompt and worked quietly and kept the place spotless. Availability of the hotel shuttle and free Vail buses eliminated the need for a car. My suite faced the interstate and of course the mountains, so it might be too noisy for light sleepers. If I stay here again, I’d be curious about suites facing the other side of the building.”
— Verified Guest GRACEBRETT •
Verified Guest Review10/10
“⭐⭐⭐⭐⭐
Katelyn at the front desk was absolutely wonderful! She was so kind, welcoming, and accommodating throughout my stay. She made me feel right at home and was always quick to help with anything I needed. Her exceptional hospitality truly made a difference, and because of her, I will definitely be staying here again. Thank you, Katelyn! ”
— Verified Guest FLORES •
Verified Guest Review10/10
“Wonderful staff. Clean comfortable room. Great experience”
— Verified Guest LOZES •
Verified Guest Review10/10
“Very enjoyable 2 night stay. Especially liked the shuttle service provided taking us to Vail.”
— Verified Guest MCKELFRESH •
Verified Guest Review10/10
“What a great place. Close to everything.”
— Verified Guest MORGAN •
Verified Guest Review10/10
“What a beautiful newer Residence Inn. Every encounter when you walk in the doors was warm, friendly and welcoming. The staff was knowledgeable and professional also quite funny lol. The room was perfect space to work, great televisions that connected to Netflix fast. And everything in the room was in tip top working order. Smelled like nothing but clean, no chemical smell. Spacious and luxurious, exactly what you expect when visiting Vail, ColoRADo!
Thank you and send IT (sauce). ”
— Verified Guest HICKEY •
Verified Guest Review10/10
“Excellent service ”
— Verified Guest SHEIKH •
Verified Guest Review9/10
“Love the kitchen. Makes the stay so much better to have a fridge, freezer, knives, sink, utensils. So much better than a standard hotel room. The hot tub was great for after hiking relaxation. Parking was okay. Not enough spaces for the amount of people staying at the hotel. ”
— Verified Guest CRYSTAL •
Verified Guest Review8/10
“I'd have said 10, but the air in our room 134 didn't work well and the pillows weren't good at all and the sheets were rough like hospital sheets. That being said a beautiful property, spotlessly clean, staff are 10 out of 10.
”
— Verified Guest RENEE •
Verified Guest Review10/10
“Absolutely fantastic stay! Beautiful room and spotlessly clean!”
— Verified Guest GRANT •
Verified Guest Review10/10
“Some of the best rooms with a balcony. ”
— Verified Guest SEAN •
Verified Guest Review10/10
“Great hotel. Rooms are great and spacious. We stayed in a studio room this trip but have stayed in other sized rooms. All are nice and spacious. Close walk to town and easy shuttle ride. Breakfast was great too”
— Verified Guest SCOTT •
Verified Guest Review10/10
“Experienced staff was very helpful with directions and suggestions that made our visit memorable. I called them to get directions when needed in town. They helped us find our way. ”
— Verified Guest Paul •
Verified Guest Review10/10
“Blanca at the front desk was just amazing, please thank her for us! Then Isaac was very welcoming and helpful as we had a meal in the restaurant. He worked very fast to fill our orders and refill our drinks. He deserves thanks also. This is probably the most amazing Residence Inn we have ever stayed in. Bravo!”
— Verified Guest E. •
Verified Guest Review10/10
“Love the hotel. Only issue was the shower door wouldn't open. I think one of the rails was off the track. I took a shower and had a terrible time opening the door. Almost had to call my husband to come in and help.”
— Verified Guest BARBARA •
Verified Guest Review7/10
“The rooms and hotel seem to be very new. We enjoyed the space in the room and the design is well-done. There is plenty of space for gear and lots of hooks and shelves. The hot tub is nice but I70 is right there and the noise is endless. It is unfortunate that they didn’t build the hot tub on the backside of the hotel. Also, I probably missed this during booking but they do charge you 45 dollars a night to park your car. To me, this is a blatant cash grab. The hotel is not in Vail Village and I’m not sure why they are charging like they are in the middle of NYC. ”
— Verified Guest KNUTH •
Verified Guest Review10/10
“We had a wonderful stay! The hotel was very clean and our room had plenty of space, which was perfect for our family. The kitchen had everything we needed to cook meals and eat comfortably, which was especially convenient with kids.
The staff was great and always helpful anytime we needed anything. The complimentary shuttle to the village was a huge plus and made getting around so easy without having to worry about driving or parking.
Breakfast was also better than what we’ve had at most hotels. They changed up the options each day, so it didn’t feel like we were eating the same thing every morning.
We also loved the seating area on our floor. It was a nice place to sit outside, enjoy the weather, and take in the beautiful views.
Overall, this was a great hotel for families. It was clean, spacious, comfortable, and had everything we needed. We would definitely stay here again on our next trip to Vail! 🏔️❤️”
— Verified Guest JOSEPH •
Verified Guest Review6/10
“Nice facility, clean”
— Verified Guest LESLIE •
Verified Guest Review8/10
“This hotel is beautiful! Spacious, impeccably clean and delicious breakfast. My only complaint is getting charged for two days of parking when I was there less than 24 hours. Other than that it was perfect ”
— Verified Guest DANA •
Verified Guest Review9/10
“The hotel was lovely, conveniently located and had a wonderful gym. The breakfast was great for being included in the price, the rooms were sizable and well laid out. The only thing we would change is the mattress and pillows- the mattress was way too hard.”
— Verified Guest FARRAND •
Verified Guest Review10/10
“A clean well appointed property. We had several problems during our 4 night stay;
1). Lots of trouble and confusion when trying to check in after arriving from a very long drive to vail…the hotel, in error had listed my paid in advance reservation under the name of “Frank, Frank” instead of my name of “Frank Forest” so I was told I had no reservation! Additionally, after struggling with the front desk clerk, who spoke very poor broken English…she hung up on me! Only after walking into the lobby and approaching the front desk and presenting my ID did the problem get solved! Of course “Frank Forest” had a paid in advance reservation!!!!! I guess Frank Frank slept under the stars!!!!
2). Tge toilet in our room would not flush properly and the water supply ran continuously
Other than that our stay was fine!”
— Verified Guest FRANK •
Verified Guest Review10/10
“Beautiful hotel with wonderful breakfast. Convenient location too. We loved our stay and would recommend this hotel. ”
— Verified Guest SUSAN •
Verified Guest Review10/10
“It’s a very comfortable stay. Almost like a mini apartment. Love the full kitchen. There’s a nice deck with fireplace, but unfortunately it faces the highway. And the free breakfast is always great to have available.”
— Verified Guest W. •
Verified Guest Review10/10
“My experience was delightful. I loved my room very quite very clean.! front desk Bianca was amazing. Great Customer Service went beyond and helping me. Find my jewelry that I left, and getting it back to me.!
Looking forward to staying again!
Thank you,
Paula”
— Verified Guest PAULA •
Verified Guest Review10/10
“Rooms are very clean and spacious. Shuttle service is a very nice amenity. Staff is very friendly”
— Verified Guest DEREK •
Verified Guest Review10/10
“Wonderful brand new hotel. I would definitely stay there again. There is a shuttle that will take you over and back to Vail city center. The breakfast bar has just about anything you would want.
My only dislike is $45 to park. Yikes!!! ”
— Verified Guest MYRA •
Verified Guest Review10/10
“Great location for us! We enjoyed the hotel amenities and the Vail Shuttle.”
— Verified Guest T. •
Verified Guest Review10/10
“Check in was quick and easy, staff was excellent. Lobby was beautiful and the room was large and very nice.
Uses the laundromat on site and very clean and modern.
Shuttle to the restaurants and downtown was very nice to have.
The scenery is a plus.”
— Verified Guest THOMAS •
Verified Guest Review7/10
“I am rating this hotel a 7 . It was a nice place to stay and the bed was comfortable. Here is where they lose points.
-1 point because they charged me $49 to park. I understand the need to charge for parking but $49 is OBSCENE . -1 point for absolutely zero platinum recognition, no waters when checking in and none in the room. The third -1 is because of all the text messages asking for this review, send 1 request not 4!”
— Verified Guest JASON •
Verified Guest Review10/10
“Pleasant stay. Staff professional and friendly. Room clean and bed comfortable. Probably need to upkeep window treatments. Breakfast ok. We just stayed for one night and got a good night rest. ”
— Verified Guest ELEONOR •
Verified Guest Review10/10
“Great value for trips to Vail. I am not a skier but go to concerts at the Gerald Ford Amphitheater. There is a free shuttle that runs to Vail Village & Lionshead. AC the bartender is a nice guy and makes a great mocktail.”
— Verified Guest DANIEL •
Verified Guest Review10/10
“Your staff was lovely and very helpful. The property is clean and convenient ”
— Verified Guest LORI •
Verified Guest Review10/10
“Clean rooms and everything is close by ”
— Verified Guest BRADHAM •
Verified Guest Review10/10
“Beautiful, affordable and convenient hotel. ”
— Verified Guest MARIANNE •
Verified Guest Review10/10
“Carrie and Katelyn were exceptional. Can’t say enough great things about their service to make our stay fabulous. Suggestions on where to ride, run and sightsee were perfect. ”
— Verified Guest COFFEY •
Verified Guest Review10/10
“Great nice relaxation stop”
— Verified Guest ERICK •
Verified Guest Review10/10
“That was cool, but due to my bad luck I always get rooms that don't look to good as the otherones like a better view, balconies or so instead I get the view for rooftops, parking lots etc. I may have to invest more”
— Verified Guest ARTURO •
Verified Guest Review10/10
“This Residence Inn location was fabulous! I have stayed close to 2,000 nights at Marriott properties and this one is super!
1. Really great manager named Katelyn who helped us with restaurants and how to take the shuttles!! She really cares about you!
2. This location is great because they provide a free shuttle to the 2 major drop off locations in Vail which saves you a ton of money and effort to pay the exorbitant parking prices in Vail! From these locations you can take a convenient free Vail bus which takes you everywhere with several stops. VERY CONVENIENT!!!
3. The breakfast at this location is especially good!! They even had a special breakfast egg white quiches that were delicious! Fresh food with real silverware, not just plastic silverware.
I give this location a 5 of 5!!!”
— Verified Guest HENDERSON •
Verified Guest Review10/10
“Great property, spacious rooms, well equipped, and you can't beat the location and free shuttle to Vail and Lionshead Villages. Nice spa, 4th floor deck room, and great lobby. Definitely recommend.”
— Verified Guest DAVID •
Verified Guest Review6/10
“1. required to make three separate reservations, wrapped around a wedding block, with three different prices!
2. room service had to. be requested to pick up trash and replace towels
3. on the website there is a picture of a pool-no pool at the hotel
4. Most front desk individuals were helpful
5. Van drivers were very helpful
6. breakfast was nourishing”
— Verified Guest Q. •
Verified Guest Review10/10
“Nice and clean room with great space. Garage parking is a plus but expensive at $45 per night.”
— Verified Guest BARRY •
Verified Guest Review10/10
“Great experience. Staff were very friendly and professional. Room was spotless and comfortable. The location is fantastic as are the common spaces. Breakfast was less than great but typical for a buffet experience. We’ll be back. ”
— Verified Guest CHRISTY •
Verified Guest Review10/10
“Cleanest residence inn in all the land ”
— Verified Guest TYLER •
Verified Guest Review10/10
“We came down for one night for a concert. We loved that the bus stop was next to the hotel. Our front desk associate was very helpful and friendly at check in. ”
— Verified Guest ARMSTRONG •
Verified Guest Review8/10
“Staff was a great! The hotel is very nice.
Breakfast left a lot to be desired. The breakfast sandwiches were overdone and dry. The eggs were a few in between and not good. Parking garage is tight.
Overall, our day was good”
— Verified Guest VANA •
Verified Guest Review8/10
“Great new hotel on the north side of I-70. Very modern and the rooms are a bit sterile. Great lobby area and great breakfast. Took the shuttle back and forth to downtown Vail. This won’t come as any surprise to them…. Being next to the highway it is very noisy. Our room was on the backside so no issues there. Sat on a balcony facing Vail mountain with a fireplace and lounge chairs. The traffic noise is very distracting. Very nice hotel and service and what you’d expect from Marriott. ”
— Verified Guest PAUL •
Verified Guest Review4/10
“Generally disappointed. The person that checked us in seemed annoyed to have to check us in and wasn’t very helpful in answering any questions. The pricing for on site parking was very steep and not expected. The room was not cleaned as often as we would expect.”
— Verified Guest JUSTIN •
Verified Guest Review10/10
“Hotel was nice, clean and in a good location at a reasonable price ”
— Verified Guest HAROLD •
Verified Guest Review7/10
“Beautiful interior of common space. So very loud at night. If room faces the front it is loud from truck traffic on the 25. Parking is underground and very tight. Front desk staff needs more customer service training. ”
— Verified Guest ELIZABETH •
Verified Guest Review10/10
“It was a beautiful hotel and we enjoyed our stay very much. We were upgraded to a handicap room, which was helpful for my husband. One bit of feedback. The shower is not a good set up for handicap people. The water ends up, running across the floor to the toilet area. Water had to be swapped up by tolls. For handicap people who are unable to bend over and clean up it was difficult plus very dangerous for someone to step out out of a shower and possibly slip on all the water. Other than that the breakfast was delicious and we enjoyed our stay tremendously. ”
— Verified Guest ANDREW •
Verified Guest Review10/10
“Everything! The property was beautiful especially eagles nest. Very clean and exceeded expectations. Jesse in engineering is awesome!!!!”
— Verified Guest PARKER •
Verified Guest Review6/10
“Bad start. We checked in and were told that there was no parking at the hotel, we had
Be to park down the road and a shuttle call for the shuttle to pick us up. Made me mad! Then the next morning a lady was checking in and was given instructions on how to use the parking garage in the basement. I asked the front desk about it and was told “we were probably sold out “ no options were ever given to us that maybe tomorrow you could get into the garage just we had to park at the lot up the street. I would have paid the extra 10 to have access to the car for diner,lunch, breakfast
Very unhappy about that
Hotel was great! Breakfast was basic free hotel breakfast that every hotel has.
”
— Verified Guest HOOK •
Verified Guest Review10/10
“We really enjoyed our stay at The Residence Inn. It was clean and welcoming and the staff were great. The housekeeping staff is top notch and does a great job! Can’t wait to come back ! ”
— Verified Guest ROBERT •
Verified Guest Review6/10
“When we checked in the lady told us that there was no parking at the hotel and we would have to park down the road. The next day I overheard the front deck guy explaining to another guest how to use the parking garage. This made me mad! I asked him about it and he said “we were probably sold out “ No options were given. The shuttle bus driver on Friday was drive half way on the other side of the road and weaving back and forth not comfortable. These things put a bad taste in our mouths about our stay.
The room was awesome the breakfast was standard hotel free breakfast nothing special. Have stayed at better for less ”
— Verified Guest HOOK •
Verified Guest Review6/10
“To start the front desk lady really mad us mad she told us there was no parking at the hotel and we would need to park down the road and use the shuttle. The next day I observed a lady checking in and the gentleman checking her in explained how to park in the garage. Totally upset me that we were not given that option. Asked the guy he stated we were probably sold out. No options were offered. That put a bad attitude for the weekend. The room was great the breakfast was standard free hotel breakfast nothing special. The shuttle driver on Friday night was driving halfway in the on coming lane and was swerving all over the road. ”
— Verified Guest HOOK •
Verified Guest Review10/10
“Thank you to the front desk staff for all of their hand work and care for our stay. Thank you to the bartender and the shuttle drivers as well!”
— Verified Guest CARTER •
Verified Guest Review6/10
“Hotel is alright. Expensive for what you get. Staff was not very helpful or friendly as they were distracted with their personal phones. TV in room did not work and “view” was a brick wall. ”
— Verified Guest KYLE •
Verified Guest Review10/10
“The receptionist was exceptional nice
Try to accommodate everything we needed
”
— Verified Guest MORRIS •
Verified Guest Review10/10
“This hotel never disappoints. We have stayed here multiple times, like the rooms and the amenities. My one & only complaint is the excessive parking charge @ $45.00/night. We do not like the charge, but we still stay here because the hotel overall is great. ”
— Verified Guest JEFF •
Verified Guest Review10/10
“Great hotel. Good location. New and spacious rooms”
— Verified Guest KATY •
Verified Guest Review10/10
“Onsite parking is expensive, but that is my only complaint. The rooms are clean, modern, and have beautiful views. Hotel staff is accommodating and professional. ”
— Verified Guest AARON •
Verified Guest Review10/10
“Everyone was amazing! Room was fantastic!!”
— Verified Guest TRACY •
Verified Guest Review9/10
“Great hotel, great staff, only 9/10 because we lost hot water one morning. Good location with a shuttle to take you to central vail. ”
— Verified Guest NATHAN •
Verified Guest Review10/10
“Great stay, shout out to Blanca for getting us early check-in! Enjoyed our stay, although we had a light out in our room and the hot tub jets didn’t work. As a new hotel we feel like everything should be working, but we powered on. Save Piney Lake Ranch, the highlight of our stay in Vail. If you can make it down the dirt road with many bumps, it’s worth it, but it closes at the end of Sept. (for good) Hotel shuttle was great, they got us from Hotel to town where we had a great meal at Lancelot (PRIME RIB SLIDERS)!”
— Verified Guest KEVIN •
Verified Guest Review10/10
“The highway noise is ridiculous. We didn’t sleep at all! There was one person in front of us when we arrived for check in. We don’t mind waiting but when the general manager of the hotel is also helping the staff check in one couple while the second person in line has stood there for more than 20 minutes it would have been nice to at least be acknowledged by simply stating that they’d be right with me or thank you for your patience. Anything. We were completely ignored the ln the manager walked to back room and still said nothing to us while waiting. This is the hospitality industry and it appears the general manager has monica of the meaning. Disappointed!!”
— Verified Guest GEORGE •
Verified Guest Review8/10
“The accommodation and extra facility services, such as the workout room, were very nice. My only issue was the overly aggressive garage door to the underground parking, which closed on my car hood when I entered parking garage after I paid for parking.”
— Verified Guest BRADLEY •
Verified Guest Review10/10
“This was our first time staying at this property and were amazed at the physical aspects of the property, the service by the team and the cleanliness/condition of the property. I asked the front desk if they could fax a 3 page document for me and they were glad to do so. They even brought the fax completed document to me in the lobby as I was getting coffee. That is above and beyond. While the property is newer (2.5 years old), it is superiorly maintained. The breakfast area was so clean and inviting and the breakfast offering was diverse. We will definitely stay at this property again when in Vail!”
— Verified Guest DEAN •
Verified Guest Review10/10
“Had an amazing experience at Residence Inn. It’s always special celebrating our stay with Marriot Bonvoy. ”
— Verified Guest YASHNA •
Verified Guest Review10/10
“Stay was great !
The room was exceptional. Only thing the kids didn’t like is the lack of a swimming pool. The hot tub is great, but there is age restrictions for safety reasons and that lead to them feeling left out. ”
— Verified Guest CECILIA •
Verified Guest Review10/10
“You gave me a quiet room as requested. It was functional, clean, and attractive. The staff was friendly and helpful. The parking was convenient.”
— Verified Guest SIMPSON •
Verified Guest Review5/10
“Bed super hard. Pillows sucked. Egg McMuffin was cold.”
— Verified Guest JOHN •
Verified Guest Review10/10
“Superb Staff. Perfect rooms. Everything was EXACTLY as promised on the website. The free shuttle to Vail Village & Lionshead Village an absolute game changer for vacationers. ”
— Verified Guest YOSEF •
Verified Guest Review10/10
“Best Residence Inn ever! Great rooms and staff. Shuttle service excellent!”
— Verified Guest DAVID •
Verified Guest Review10/10
“The time we spent there was great. It is a beautiful
Hotel. Great staff. The room was clean and comfortable. Transportation to and back from Vail Village couldn’t have better.
We would give the entire stay 5 stars”
— Verified Guest JIM •
Verified Guest Review10/10
“The best stay ever, all the staff are amazing, I crédible and very helpful, we want to say thanks too all the team”
— Verified Guest DAVID •
Verified Guest Review7/10
“Nice place but road noise is HORRIBLE. Highway is extremely loud at all hours. ”
— Verified Guest BRINKLEY •
Verified Guest Review10/10
“Excellent facility and service
”
— Verified Guest GIGLIOTTI •
Verified Guest Review9/10
“Most of our stay was great. One problem was when I called to find out when the shuttle was coming to pick up people at Vail Village I was placed on hold for ten minutes and ended up hanging up. The shuttle arrived shortly afterwards.”
— Verified Guest BARTEL •
Verified Guest Review10/10
“Very clean and friendly hotel at a reasonable price.”
— Verified Guest TOM •
Verified Guest Review10/10
“Excellent. Very clean. Great complimentary breakfast. ”
— Verified Guest KILBURG •
Verified Guest Review10/10
“Clean room, nice lobby and breakfast area. Great weight room. ”
— Verified Guest HARRY •
Verified Guest Review5/10
“This hotel was very clean and our room was comfortable. Parking was insanely expensive, with very few spaces at times and the noise levels made sleeping difficult. It’s across the street from I-70 so the interstate is super loud at all times and they did not build the hotel well as you will hear all of your neighbors, walking around - doors slamming, talking, etc.”
— Verified Guest HRNICEK •
Verified Guest Review6/10
“The hotel was beautiful and close to vail, with a shuttle that drops you off in the village. It’s new and very clean. The noise level in this hotel is terrible. It seems to be built so you can hear everything: the awful interstate noise, doors closing, and all of your neighbors. ”
— Verified Guest HRNICEK •
Verified Guest Review10/10
“Amazing hotel! Large, clean rooms, laundry, a hot tub and a nice rooftop sitting area. Would definitely come back here again!
Only negative is there is a $45 per day parking fee with no free parking.”
— Verified Guest BRENNAN •
Verified Guest Review10/10
“Our stay was delightful. Everything was very easy. The room was great definitely enjoyed and will be back.”
— Verified Guest DAVE •
Verified Guest Review10/10
“Room was very clean and spacious. The shower was great. Staff was extremely friendly.”
— Verified Guest NATHAN •
Verified Guest Review9/10
“The only reason I did not give a 10 is be cause we were sent to our room after checking in only to find that housekeeping was still cleaning it. They finished fairly quickly so not a huge deal - but an inconvenience nonetheless. ”
— Verified Guest NATHAN •
Verified Guest Review10/10
“Beautifully maintained property. Friendly and helpful staff. Great outdoor lounge on the 4th floor. Gym was great. Laundry was easy and reasonable. Shuttle was so helpful and easy. Don’t forget to tip the driver! Only suggestion: the water is too soft (likely some kind of treatment system), but it wastes water because you have to spend more time trying to get the soap off. Overall great property!”
— Verified Guest POLLY •
Verified Guest Review5/10
“The hotel was very clean and comfortable. The reason I gave this hotel a 5/10 rating is because of the way they sneak the $75/day self parking fee into the details on Expedia -- only there if you really research to find it. Oh, and they do send you an email that same day, so you know well in advance..lol.”
— Verified Guest NEAL •
Verified Guest Review10/10
“Everything was good as expected of Marriott. The hotel is located in such a prime spot, perfect of relaxation or strolling through the Village. I would love to come back and stay for a longer time. ”
— Verified Guest SIMRUN •
Verified Guest Review10/10
“Location, cleanliness, spacious room, bar and breakfast, attractive buildings. ”
— Verified Guest F. •
Verified Guest Review5/10
“The best thing about this hotel were the accommodations themselves. The hotel is new, beautifully designed, and in pristine condition. The lobby was beautiful and our room was really nice and spacious.
The worst thing about the hotel was the location and the parking. We paid extra for a room with a balcony, but you are right on the highway, so you can’t really sit out and enjoy it. It’s so loud you can’t have a conversation. And the hotel should absolutely disclose that you can’t park on site, which they did not. There is some parking there, which they charge for, but not enough. So we had to unload all our bikes and gear, then drive a mile away to a parking garage, then shuttle back. We had to pay $35/night, and there are no in and out privileges. So if you want to go to somewhere during the day, you have to pay every time you leave. Which is unfortunate because you aren’t in town and it’s not walkable. If I had known this, I would not have booked here. ”
— Verified Guest REECE •
Verified Guest Review10/10
“Great property, we’d stay here anytime we’re visiting Vail. The property itself is by far the nicest Residence Inn we’ve stayed at. Amenities were great, shuttles run to and from town, staff was outstanding. ”
— Verified Guest DAN •
Verified Guest Review10/10
“All the employees were friendly and helpful. The room was very comfortable. ”
— Verified Guest LIVEBERGER •
Verified Guest Review10/10
“Clean room and great service”
— Verified Guest KILLORIN •
Verified Guest Review9/10
“Very pleasant and helpful front desk and other staff. The shuttle to Vail and Lionshead Villages were easy to use and free. The room was spotless. Two concerns arose. First, the hot tub was overrun with unsupervised 12 year olds. Second, the cooking smells from the grills filled our room each evening. ”
— Verified Guest HOLLAND •
Verified Guest Review10/10
“This place was one of the best hotels we have had the pleasure of staying. The breakfast was set up well, had no TV so it was quiet, and food had variety of hot and cold. The room was clean and updated. The bathroom was excellent. A pet peeve I have is when hotels do not have towel bars in order for the towels to dry. Yet the hotel expects us to use a towel more than once. This hotel had two towel bars plus two hooks . The other pet peeve I have is when there are no shelves in the shower to place toiletries. But this hotel provided PLENTY of shelving. Additionally there was sufficient lighting in the bathroom, which is often not the case after a hotel has updated. We would stay here again when we visit Vail. ”
— Verified Guest ENGELBERT •
Verified Guest Review10/10
“Great staff, location, dinner and bar. ”
— Verified Guest MARTIN •
Verified Guest Review10/10
“Blanca made us feel so welcome when we checked in and out. Very professional and personable.
The room was perfect and spotless clean. Blanca made sure to let us know to call if we needed absolutely anything, We will definitely be back!
”
— Verified Guest CARLA •
Verified Guest Review10/10
“Beautiful, new hotel. We enjoyed our short stay. The room (Studio King) was very comfortable and well designed. Employees were friendly and helpful. Great location. Breakfast on the morning was very good and much appreciated. ”
— Verified Guest JULIE •
Verified Guest Review6/10
“The room was clean and the kitchen was well equipped. We were only passing through, so we just needed the room to sleep. The sofa was freshly vacuumed, but we removed the cushions to find an abundance of pet hair on the pull-out bed. The mattress cover also had hair on it. The mattress was thin and the springs were protruding. Not suitable for the price. The king bed seemed small, and the mattress was very hard. The room lacked soundproofing. We had the misfortune of being placed in a room under a family with a crying baby and we were woken multiple times in the night. We’ve been traveling for 3 weeks and this is the worst night’s sleep I’ve had in any hotel during that time.
”
— Verified Guest LIZETTE •
Verified Guest Review8/10
“Your team did a great job! The last night there was a power outage and they did a great job handling it. Only complaint was there were allot of kids running the hallway and making noise late at night. More the parents responsibility than the hotels.”
— Verified Guest JOHN •
Verified Guest Review10/10
“I understand that there was a horrible city wide occurance. With the power going off. But coming back and having no assistance was really
mind blowing. We had no lights even emergency lights. We had to ask someone to walk us to our room because they had no one to help us. It was pitch black and we were told take the stairs but don’t worry your key still works. We then asked for a glow stick and he said good idea we have a case of them i will bring you one. Somebody needed to stand up.”
— Verified Guest REED •
Verified Guest Review7/10
“Not bad, clean and polite, but because of high parking fee, I will choose other marriott properties first. I think you guys should reevaluate the importance you are putting on that fee. Is it worth a guest going somewhere else? Thank you! ”
— Verified Guest KERRY •
Verified Guest Review10/10
“We stayed at the Vail location, beautiful place people were fantastic that worked there even though there is no generators on the property being without power in a hotel with no backup lights or anything for 12 hours and no hot water which means air-conditioning and all made it a little uncomfortable. I would strongly suggest getting generators just to make sure it’s safe. Other than that. It was a great visit. Thank you.”
— Verified Guest MICHAEL •
Verified Guest Review10/10
“This is a newer Residence Inn that is well designed for a mountain atmosphere. Although the hotel is in close proximity to I-70 the road noise is minimal. The free hotel shuttle service into Vail Village is a great amenity as well as the daily breakfast. The hotel has a bar with and nice atmosphere, hours are limited. I recommend this hotel as a great option to more expensive options in Vail proper. ”
— Verified Guest JAMES •
Verified Guest Review10/10
“The staff!!! They are all incredible!”
— Verified Guest FORSYTH •
Verified Guest Review10/10
“We had 2 rooms. The shuttle was wonderful! The breakfast was good. The rooms were fine. Wish there was a pool, not just a hot tub.”
— Verified Guest CROWDER •
Verified Guest Review10/10
“Very nice hotel huge room that was super comfortable. Staff was very friendly, really enjoyed our Fourth of July stay. ”
— Verified Guest GILSON •
Verified Guest Review10/10
“Staff, accommodations, and ambiance all superb. The shuttle from the hotel to Vail Village and Lionshead is a terrific perk. Breakfast here is delicious with oatmeal and yogurt to waffles and bacon. Delicious coffee! This is our go-to hotel when we’re visiting Vail Valley.”
— Verified Guest BAKER •
Verified Guest Review7/10
“Room was fine, size and accommodations were adequate. Disappointed in ordering extra pillows, wifi was slow, and breakfast needs improvement. I.e. oatmeal was soupy, scrambled eggs were dry and tasteless. However, there were many alternatives for acquiring protein. Overall the room had a beautiful view but this meant being exposed to evening hours of sleep disruption due to highway noise.”
— Verified Guest REIMER •
Verified Guest Review10/10
“Delightful stay with friendly, attentive and helpful staff! The shuttle to Vail village was so quick and we never had to wait more than a couple minutes for it in either direction. Free charging for EV’s in the parking garage is so nice! Only issues were the coffee was a bit watered-down and the HVAC didn’t seem to work as well overnight, but we highly recommend this hotel overall. ”
— Verified Guest TABER •
Verified Guest Review10/10
“The stay was wonderful- the room was very clean and when we had some minor issues they were immediately addressed. The breakfast was good - lots of choices. We used the complimentary van service each day and the service was consistent and the drivers were pleasant ”
— Verified Guest RICHARDS •
Verified Guest Review8/10
“It was pretty good stay. Parking was a bit steep on price. No clue why you have to charge so much to park a car for one night. SILLY! I would stay again.”
— Verified Guest WALKER •
Verified Guest Review10/10
“Honestly there is not enough praise we can give to the Marriott Residence. Not only did they save us at a point when we had no where to live, the facilities were absolutely exceptional, clean, and spacious. Working in many hotels in my lifetime it is evident how much work the housekeeping team and public area team put in to ensure the entire area is spotless. The details are never missed either, even the glass is cleaned daily. Warren the GM was the kindest and most empathetic GM I have witnessed in my time, he personally steps in to ensure his employees can have a great work life balance, including covering the Front Desk. Blanca and Katelyn were there throughout the stay to make sure we had everything we need to be comfortable. Thank you for everything!!”
— Verified Guest GRANT •
Verified Guest Review9/10
“Everyone was wonderful EXCEPT the lady in the breakfast area. She was there both days during
Our stay. She was rude and refused to get any more food even though it was 15 minutes before closing. All the entree containers were empty. Then she shut one of the doors saying it was almost closing time and I had to go around another way to get out. When I was trying to get coffee, she was reloading the sugar and tea area and refused to let me get a cup and sugar for my coffee. I had to wait until she was Finn before I could get my coffee. She acted like she could not wait for us to leave the area. Not a good employee at all and did not represent Marriott well at all. In the Denver Marriott we stayed the helpers in the breakfast area, said they were grateful we chose Marriott to stay. ”
— Verified Guest JUSTIN •
Verified Guest Review10/10
“Our stay was excellent. The hotel was very clean, the location was convenient, and the breakfast was great every morning. The staff was friendly, helpful, and always quick to respond to any questions or requests.
We also had an issue with the refrigerator in our room, and the maintenance team responded immediately and fixed it right away. Their prompt service was greatly appreciated.
Overall, we had a wonderful experience and would definitely stay here again. Highly recommend this hotel!”
— Verified Guest TAJ •
Verified Guest Review10/10
“Great value. ”
— Verified Guest JOSHUA •
Verified Guest Review10/10
“All my needs were taken care of, my room on the front highway side was very quiet with the sliding door to the balcony shut. The balcony was very noisy from the highway traffic, so if I stay here again I will bring noise canceling headphones to sit out there. There are no balconies on the back side of the hotel. The traffic is very loud on the 2nd floor deck and hot tub area. But it’s very well furnished and there’s a fire pit. They have a full American breakfast included and that was great. I charged my Tesla overnight, although it didn’t register on my phone, it did charge fully.
They did a great job as far as the hotel itself, it’s just it’s location. But for the price it’s nice. ”
— Verified Guest FAGAN •
Verified Guest Review10/10
“Beautiful! The hotel is decorated beautifully. We got to enjoy the breakfast each morning. Used the free shuttle to Vail village. Got to enjoy the hot tub!
Great place to stay.”
— Verified Guest VANNAH •
Verified Guest Review2/10
“Check in was the worst I ever had (not just me, also my colleague). Super loud (if you build a hotel by the street, put windows in that keep the noise out), the guests in the next room were super loud (moving furniture or something), the screen feel off on the balcony, without even touching it (I just wanted to shut the door completely to try to keep the noise out).”
— Verified Guest BJOERN •
Verified Guest Review8/10
“The hotel was clean and spacious. It was right on the freeway so the outdoor areas were very noisy, but my biggest problem was after booking it with Expedia, arrived at property and I was hit with a $45 parking fee when Expedia said it included all fees. The person at the desk said guests are surprised by this fee. I said I saw no mention of it but I still ended up paying. So beware the price they quote is not the price you pay.”
— Verified Guest BONNIE •
Verified Guest Review10/10
“Everyone was wonderful and the room was above expectations! Breakfast was good. AC was great, offered a lot of great suggestions and history of the area!”
— Verified Guest MARSMAN •
Verified Guest Review6/10
“Please figure out a way to minimize the highway noise for rooms that face that direction; trucks barreling down I-70 kept us awake. $45 to park your car when you have no choice but to park at the hotel is ridiculous- this irritates me in general that this has become standard - just another way to stick it to the consumer. Other than that the room was clean and the front desk staff were professional and friendly. The breakfast was the usual powdered eggs and see through bacon.”
— Verified Guest ALEXANDER •
Verified Guest Review4/10
“Crazy no parking but other people who came in after me got parking. Should have been stated when I booked. I spend a lot of money with Marriott ”
— Verified Guest HOLDEN •
Verified Guest Review10/10
“The room felt outdated and the mattress wasn’t comfortable. Be aware that parking costs $45 per night — something they didn’t disclose at check-in. Given the overall price, I wouldn’t recommend staying here. ”
— Verified Guest GANATRA •
Verified Guest Review3/10
“The room felt outdated and the mattress wasn’t comfortable. Be aware that parking costs $45 per night — something they didn’t disclose at check-in. Given the overall price, I wouldn’t recommend staying here. ”
— Verified Guest GANATRA •
Verified Guest Review5/10
“The room was nice and the sandwich I got at the bar was really good.
However, I was put in a first floor room even though my profile preference is top floor and the a/c didn’t work, so my room was so hot I couldn’t sleep. My night was miserable because of that.
Additionally, $49 to park for one night is not reasonable. ”
— Verified Guest JENNIFER •
Verified Guest Review2/10
“Non English speaking front desk personnel that did not know the rules of hotel. Very inexperienced. Left a day early as hotel is on a highway and very noisy”
— Verified Guest DOUGLAS •
Verified Guest Review10/10
“Beautiful hotel with beautiful views!”
— Verified Guest Keith •
Verified Guest Review4/10
“We used points to schedule our stay. We did not get the same treatment as people who were paying cash. The service is completely lacking, apart from the staff who handle cleaning and preparing the rooms. They are amazing and took amazing care of us. It was the front desk staff who made us feel like unwelcome relatives who showed up unannounced. ”
— Verified Guest CHARLES •
Verified Guest Review4/10
“The PARKING PRICES are ridiculous! You are not in the village. And this extortion was not detailed when I made the reservation. The highway is extremely LOUD. Normally a big Marriott fan.
I won’t stay here again. ”
— Verified Guest COATES •
Verified Guest Review10/10
“Julio was very attentive to our needs as well as very welcoming whenever we passed by the front desk, between him and Kaitlyn, I don't think we could have been in better hands of care!”
— Verified Guest Edwards •
Verified Guest Review10/10
“Very friendly staff, super accommodating. Rooms were impeccable. ”
— Verified Guest MCHUGH •
Verified Guest Review10/10
“We had a fantastic time. Blanca to great care checking us in and going over the details of our stay. Blanca is very dedicated to make sure we knew about the parking fee of $45 and how to access the underground parking space. Plus all the amenities of the hotel. We enjoyed sitting in the Eagles Nest on the 4th floor just relaxing and taking in the view. We plan to come back and enjoy the BIG hot tub, forgot our suits. She also shared the hotel shuttle bus could take us to the Vail village and bring us back to the hotel later. We tried the Aspen Rose German restaurant, great Schnitzel and Schweinabraten.
The other star was the bartender, Miss Lisa. She also took great care of us. If we had not already eaten the evening menu looked very good. Miss Lisa is all smiles all the time and very respectful. My wife and I had a great time throughout the entire stay. ”
— Verified Guest LARRY •
Verified Guest Review10/10
“Shuttle service is great! Hotel is clean and comfortable.”
— Verified Guest GREGORY •
Verified Guest Review5/10
“The hotel is very nice. Cleanliness was excellent. My complaint was noise level. I stayed in a Mountain View suite 313. This is one of their upgrade rooms being a suite with separate sleeping bedroom. However right above this room is a viewing deck of the mountain. You can hear people every night until 11pm. It is really loud with people moving chairs and talking. I asked for room change which was unavailable. Hotel is nice but I would avoid any room below the 4th floor deck. ”
— Verified Guest MICHAEL •
Verified Guest Review10/10
“I was in Vail for the GoPro Mountain Games. The hotel offered a free shuttle into town. The rooms were very spacious and had that new hotel feel. The location of the hotel was near a few of the trails. I would definitely stay there again.”
— Verified Guest JEFFREY •
Verified Guest Review10/10
“I had a wonderful stay at the Marriott Vail. I was able to check in early. The room was clean and updated. Every one of the front desk staff were warm, welcoming, and helpful. I would highly recommend the Marriott Vail. ”
— Verified Guest ROSE •
Verified Guest Review2/10
“ Not a pleasant stay and will not stay again. Room was very loud with constant banging from above. Breakfast had minimal choice, ran out of coffee. ”
— Verified Guest AXELBERD •
Verified Guest Review10/10
“We had a very good time. And everyone there was helpful and courteous. ”
— Verified Guest N. •
Verified Guest Review10/10
“Everyone at this RI/M was helpful and courteous. ”
— Verified Guest L. •
Verified Guest Review10/10
“We had a wonderful stay in your new hotel. Our private meeting room was perfect and AC our bartender was very accommodating. He came in on an off day and his personality and service was excellent. One other thing. The room was modern and beautiful but the choice of a toddler size toilet was a bad decision. ”
— Verified Guest GORDON •
Verified Guest Review10/10
“Very convenient to get to and from Vale village & Lionshead.”
— Verified Guest STEVEN •
Verified Guest Review6/10
“The location was the best. The hotel was nice as well”
— Verified Guest TONY •
Verified Guest Review10/10
“We loved staying in such a beautiful place in a comfortable room with an amazing breakfast included!”
— Verified Guest JANELL •
Verified Guest Review10/10
“We loved staying in such a beautiful place in a comfortable room with an amazing breakfast included!”
— Verified Guest JANELL •
Verified Guest Review8/10
“Please, we was very nice clean, but the guy at Night Shift was very rude when I went to check in didn’t say hi just stand there waiting for me to tell him that I like to check in”
— Verified Guest PATEL •
Verified Guest Review10/10
“Your audit guy could use a lesson in guest services. I'm only giving a 10 because everything else besides his lack of skills was excellent! The shuttle driver went above and beyond to help me and my family and I will forever be grateful to him. The lady who checked us in even made sure my boys had a beautiful view of the mountains. Thank y'all so much! ”
— Verified Guest FIELDS •
Verified Guest Review8/10
“Easy to book in an emergency.”
— Verified Guest MICHAEL •
Verified Guest Review10/10
“Loved the place. Many little niceties and the staff we all very friendly and informative. We would go out of our way to stay there again.”
— Verified Guest LARRY •
Verified Guest Review10/10
“Great, clean property. Only downside is the traffic noise from the nearby highway. ”
— Verified Guest DAN •
Verified Guest Review10/10
“Everyone was very helpful. Great Staff. Great room. Great experience. And Colorado water is awesome - was the best shower I've had in months.”
— Verified Guest JOHN •
Verified Guest Review10/10
“It was very nice, relaxing and comfortable. They have an amazing breakfast included with your stay and a gigantic hot tube, Jacuzzi. ”
— Verified Guest JANELL •
Verified Guest Review9/10
“Breakfast superb for being complementary. Was surprised at how good the coffee was as well
as a nice selection. Rooms were very clean and neat. Property is very nice and relatively new. Cost in off season a bargain. Only disappointed in that I always get a free plate or bag of snacks due to being an Ambassador member but nothing here. Also they have a water station as opposed to giving free water like most other Marriott brands.”
— Verified Guest ROSA •
Verified Guest Review10/10
“Exceptional place - highly recommend to all!!”
— Verified Guest GREGG •
Verified Guest Review9/10
“Very nice clean and well appointed studio suite.
Facilities were well maintained with plenty of facilities to relax and gather with family and friends. ”
— Verified Guest TIM •
Verified Guest Review10/10
“We REALLY enjoyed our stay, Blanca and the staff were OUTSTANDING! Breakfast was great, hotel was clean and tidy, etc. We highly recommend this hotel! We’ll definitely come back again.”
— Verified Guest LETICIA •
Verified Guest Review8/10
“Nice hotel. Night front desk attendant seemed a little disoriented and disorganized but still did his best to accommodate us. Clean room. Nice breakfast bar. Morning front desk attendant was excellent!”
— Verified Guest Al •
Verified Guest Review10/10
“Wonderful hotel. Great experience there!”
— Verified Guest Guy •
Verified Guest Review10/10
“This was the cleanest hotel I have ever stayed in! Thank you housekeeping!”
— Verified Guest Susan •
Verified Guest Review10/10
“Everyone in the facility were very friendly and helpful. The lady in housekeeping Rosa was just fantastic.”
— Verified Guest Debbie •
Verified Guest Review2/10
“We had a mouse in our room that left droppings everywhere and after we got our room switched the next day when we checked out they questioned us like we were lying. They didn’t even offer to comp the room for the night or anything. ”
— Verified Guest ROSALIA •
Verified Guest Review8/10
“Room and breakfast were great. $45 per night parking fee is outrageous. ”
— Verified Guest KELLY •
Verified Guest Review10/10
“Excellent location! Friendly and efficient!”
— Verified Guest IVY •
Verified Guest Review6/10
“Beautiful hotel..beds were a little hard and pillows too soft.breakfast could have been warmer.we enjoyed the 4th floor patio.”
— Verified Guest DAVID •
Verified Guest Review10/10
“Fantastic new hotel. Hot tub was big and fun. Shuttle service was easy and prevented driving into the village. The 4th floor outdoor deck was a favorite for a drink pre-dinner.”
— Verified Guest CHRISTOPHER •
Verified Guest Review10/10
“Great hotel and staff ”
— Verified Guest ANTHONY •
Verified Guest Review10/10
“clean comfortable great breakfast ”
— Verified Guest Janice •
Verified Guest Review10/10
“Clean property, easy location. Nice shuttle. ”
— Verified Guest M. •
Verified Guest Review10/10
“Room layout and breakfast were both exceptional. ”
— Verified Guest TERRY •
Verified Guest Review10/10
“Great location and beautiful new property!”
— Verified Guest J. •
Verified Guest Review10/10
“Very nice place - but beware that parking is an additional $45! ”
— Verified Guest APRIL •
Verified Guest Review6/10
“A lot of road noise”
— Verified Guest James •
Verified Guest Review10/10
“The staff was extremely friendly, The room is spotless and the shower head had amazing water pressure, and the breakfast was very good. Highly recommended to everybody.”
— Verified Guest Patrick •
Verified Guest Review10/10
“The hotel is excellent in all aspects. Great location, spacious, clean and tidy rooms. The amenities like the kitchen are an added plus. We'll designed, quiet, and they have an excellent jacuzzi spa which is a bonus after a long hike. Breakfast is A+, and the staff were very accommodating. Parking is a bit pricey, but it is secure and has easy access to both the lobby and your room. Highly recommend it if you want a relaxing and stress free environment. ”
— Verified Guest Pritpal •
Verified Guest Review10/10
“Thoroughly enjoyed our stay. Room was comfortable and clean. Breakfast was really special! Delicious and healthy food options. Definitely will stay here again!”
— Verified Guest ROBERT •
Verified Guest Review10/10
“The Vail Residence Inn exceeded my expectations. The check in was seamless and the front desk staff were friendly and helpful.. recommending a local delivery pizza place as it was a cold and rainy night. The room was clean, stylish, comfortable and spacious. My husband and I drove 24 hours to Vail so we appreciated a hot shower ( awesome shower pressure and bathroom amenities) and a very comfortable bed. After a good nights sleep we had a great breakfast in the lobby. I typically skip hotel breakfasts and I am a breakfast snob ( no sugar cereals, runny powdered eggs, cold meat products, or hard muffins for me!). The Residence Inn breakfast was outstanding! Coffee was excellent and I had warm oatmeal with great “fixings”. It was a great way to start the day. Great job Residence Inn.
P.s. the dogs give it a paws up too! ”
— Verified Guest AMY •
Verified Guest Review10/10
“Nice property. Just wanted a clean place to sleep before flying out of EGE. I am an Ambassador Elite/Titanium level Bonvoy guest and usually have my parking fee waved for that reason, so I was surprised to be charged for parking especially in "off" or "shoulder" season. This is something I would take in to consideration in the future as to stay elsewhere.”
— Verified Guest K. •
Verified Guest Review10/10
“Amazing property! Great people and hospitality..We will certainly visit again ”
— Verified Guest RAJESH •
Verified Guest Review8/10
“Why are we closing the hot tub at 10 o clock sharp, when people pay hard earned money to come from far away to sit and relax after they get their children to bed? I am not as ease with how this specific marriott draws such a hard line on 10 o clock hot tub closure. ”
— Verified Guest Jacob H. •
Verified Guest Review9/10
“This was such a nice hotel. Colorado elegance, alongside a nice breakfast spread, and outdoor hot tub. The room itself had such a unique layout and we enjoyed the nice quality of the room, as well as the kitchenette and sitting area. We also utilized the free shuttle. The only down-side was that they charge $45/night for parking. It’s Vail, but that’s way too much for parking. I would highly recommend this hotel.”
— Verified Guest Jana V. •
Verified Guest Review10/10
“I only have one suggestion which is to be sure when guests are making reservations that they are made aware of any amenities that will be unavailable during their stay and not discreetly, like a big red notification. All hotels should do the same. Other than that our stay was very nice. ”
— Verified Guest Steve N. •
Verified Guest Review6/10
“The property is well appointed and in a great location. The rooms were very clean and did not disappoint except the bed. The mattress seemed hard to me and I’m not usually a picky person. Also the thing that I’m mostly annoyed at is that the parking fee was $45! We did not know this until check-in after we had already paid and it was too late to back out. That was about 1/3 of the cost of the room. We did not see that online and not until we scrolled to the very bottom did we find it.”
— Verified Guest J. •
Verified Guest Review10/10
“The room was spotless, which I really appreciated. The downstairs area was well appointed. The staff was very friendly. We will stay there again when we go back to Vail in a few weeks.”
— Verified Guest A. •
Verified Guest Review7/10
“The good: Nice property. Rooms updated with modern amenities. Shower warmter pressure was excellent.
Needs Improvement: My Elite status was not acknowledged. My room preferences were not honored. The powdered (scrambled) egg mix was not good. Barking dogs in rooms. ”
— Verified Guest Miguel •
Verified Guest Review10/10
“We are regular Marriott guests and frequently choose Residence Inn. Without a doubt this was the nicest we have ever stayed in. The suites are more like apartments with the bedroom separate from the sitting area.”
— Verified Guest MICHAEL •
Verified Guest Review10/10
“The hotel was lovely and the desk people kind and attentive. Breakfast was hot and tasty. Also it wasn’t the exact same thing every day. The shuttle driver took us where we needed to go.”
— Verified Guest Margaret B. •
Verified Guest Review10/10
“The place was great! Clean, and great showers just a very comfortable stay. BUT it's blows my mind to have to pay 45$ to park there. Now it is in a garage so that's nice security. BUT if your truck don't fit and you have a trailer you have to park outside, and there's no parking. There's only 5 spots so you have to disconnect and put it in a spot.
So to keep it kinda politely it sucks. But it's a ski lodge and a very nice and comfortable one for the great price you have to pay.👌”
— Verified Guest Davis •
Verified Guest Review10/10
“Robert, although sadly a Chelsea fan, was great. He checked us in and was very friendly throughout along with another gentleman at the desk who's name escapes me, ”
— Verified Guest David C. •
Verified Guest Review10/10
“Nice hotel seems new. Offers convenient van service available to the village. Room clean and comfortable. Breakfast good.
Parking is underneath in a garage. $45. Just making you aware. Not complaining ”
— Verified Guest William •
Verified Guest Review9/10
“Beautiful rooms and Nellie was amazing at the front desk. The only negative was the room right next door had two barking dogs!! That was so frustrating.”
— Verified Guest Paul •
Verified Guest Review10/10
“The staff was awesome. The bartender was especially helpful and had the best attitude I e seen in many years. As a business owner, I wish he worked for me!! Room was great. We’ll be back for sure! 👍 👍”
— Verified Guest Kevin •
Verified Guest Review10/10
“The Residence Inn by Marriott, Vail, is a very nice hotel. It is new, clean, modern, and comfortable. The free breakfast is great and staff is friendly and helpful. We would definitely stay there again.”
— Verified Guest Lisa •
Verified Guest Review10/10
“Wonderful hotel, great staff. Loved the amenities ”
— Verified Guest Kat •
Verified Guest Review10/10
“My family and I had an excellent stay! What’s beautiful hotel, and the rooms were so comfortable for us. The staff was very kind, and my kids loved the variety they had for breakfast ( ok, so did I!). They already asked, “when are we going back!””
— Verified Guest Omar •
Verified Guest Review10/10
“My stay was wonderful. The room was clean, comfortable, and peaceful, and the staff was kind and helpful. I really appreciated the quiet atmosphere and the beautiful surroundings. I’d definitely stay here again.”
— Verified Guest Anissa •
Verified Guest Review10/10
“Staff has been amazing from the time I checked in to the time i checked out. Hotel is clean and has a great view. 10 out of 10”
— Verified Guest Jarrod •
Verified Guest Review10/10
“Clean and so affordable. I love this hotel! ”
— Verified Guest Joe •
Verified Guest Review6/10
“The property is nice but, there was no hot water to the rooms. This wasn’t mentioned upon check-in and I only learned of the issue as I tried to shower. When I mentioned as I checked out and desk seemed to be unaware, until two other guest complained that this was two in a row. So disappointing, I otherwise thought it was what you hoped for in a Marriott property.”
— Verified Guest John •
Verified Guest Review10/10
“Ive stayed at many hotel rooms. The room design was one of the best and most comfortable I’ve stayed in a long time. Clean room with all the best amenities in room. The only downfall was the food prices and options from bar/grill especially after a long drive $20 salad and $ 20 dollar sandwich was a disappointment. But the overall stay was beautiful! Very nice hotel! ”
— Verified Guest MARC •
Verified Guest Review10/10
“The property is immaculately clean, and the bed was very comfortable. The little kitchen is sparsely outfitted for actual cooking, but we were able to grill a steak on the outdoor grill and sauté some veggies in the room. Lovely property, within walking distance of groceries, and good shuttle service. Parking is $45 in the garage, where they have storage available for equipment. Friendly staff.”
— Verified Guest DIANE •
Verified Guest Review10/10
“Everything thing about our stay was wonderful! Beautiful Comfortable Quiet
”
— Verified Guest Annessa •
Verified Guest Review8/10
“Breakfast could be more complete. Its very very basic”
— Verified Guest Andrea •
Verified Guest Review10/10
“Everything was clean and well maintained. We were greeted by the overnight desk clerk, who was very kind and friendly. ”
— Verified Guest S. •
Verified Guest Review10/10
“The ad on Expedia said the total price was
$226.00, no hidden fees, which is great and that’s the way it should be. When I got there they said I had to pay $45.00 extra for parking, if they had been honest and provided that information up front I would have stayed at the Highline, Double tree. Equally as nice, parking is free”
— Verified Guest Brian •
Verified Guest Review10/10
“Beautiful hotel with clean rooms and great service. The shuttle drivers are friendly and informative. Will definitely be back!”
— Verified Guest Amanda •
Verified Guest Review10/10
“Amazing views. Great value for the location and room quality. Definitely will be returning to the Residence inn at vail.”
— Verified Guest CASIAN •
Verified Guest Review10/10
“Beautiful rooms Amazing location Love the free shuttle to the villages!
My 2 recommendations: Better quality coffee @ breakfast & dim the lights in the bar! ”
— Verified Guest Maggie •
Verified Guest Review10/10
“Very nice property and exceptions room design.”
— Verified Guest Charles •
Verified Guest Review1/10
“$45 parking fee (+ $5 tax) is a rip off!”
— Verified Guest Daniel •
Verified Guest Review10/10
“These types of hotels are some of my favorite... well appointed, modern features, and The Residence Inn Vail has one of the best showers I have ever experienced in a hotel!
That said, my wife and I are low impact travelers where we don't need people parking our car, taking our luggage, or even taking our food order... so the included breakfast buffet in the morning was perfect.
The garage below hotel was easily accessible, and the elevator was just steps from where we parked. Even better, the hotel was no more than a five minute drive from Vail in one direction, and a five minute drive to a Safeway grocery store in the other direction. While we didn't use the shuttle to/from Vail, it was nice to know it was available.
If you're traveling with kids or even in your 50s like us looking for something a bit more modest than the top-shelf hotel brands, you will NOT be disappointed here!”
— Verified Guest Todd •
Verified Guest Review10/10
“This is a great hotel! Perfect location (close to the slopes, grocery, restaurants), parking is super easy, the rooms are spacious, great breakfast in the morning, the staff is so kind, great amenities (hot tub, fire pits, beautiful deck overlooking the mountains). Highly recommend!”
— Verified Guest Krista •
Verified Guest Review8/10
“Todo estuvo bien excepto el jacuzzi
Gran parte de lo q escogí ese hotel fue xq cuenta con jacuzzi y estuvo en fuera de servicio parte de mi estancia entiendo q puede pasar pero yo pague por algo q no recibí ,estaría satisfecho si me reembolsan parte de lo q pague ya q no recibí todo lo q incluía ”
— Verified Guest U. •
Verified Guest Review10/10
“La verdad estoy molesto todo estuvo muy bien pero gran parte de un hotel en invierno es el uso de jacuzzi y gran parte de lo q escogí ese hotel fue por q tenía jacuzzi y parte de mi estancia estuvo cerrado el jacuzzi por fuera de servicio, entiendo q suele pasar pero tambien quisiera q me entiendan q yo pague por algo q al final no recibí
Si se podria hacer algún reembolso parcial de mi estancia estuviera más conforme ”
— Verified Guest E. •
Verified Guest Review9/10
“Dishwasher was broken and dishes left dirty ”
— Verified Guest BEN •
Verified Guest Review10/10
“Had a great stay here! Breakfast was great for a hotel. You can choose from a variety of bagels, muffins, cereal, fruit, eggs, bacon, sausage, waffles, yogurt, oatmeal, and choices of orange juice, apple juice, chocolate milk, regular milk, oat milk, and coffee. We had no need to get breakfast elsewhere for our trip. Would definitely come back! ”
— Verified Guest RAQUEL •
Verified Guest Review6/10
“Nice hotel but needs tweaks on their housekeeping service and their shuttle service. Housekeeping was mostly nonexistent and you had to request everything and still basics are left out - toilet paper, etc. Must offer shuttle to restaurants at night with text/phone capability to reach driver. They have an app but it’s useless as well as trying to schedule the shuttle for dining reservations. All other hotels we normally stay at have this. Wound up having to Uber every night and could never count on shuttle- app was never correct. ”
— Verified Guest WILLIAM •
Verified Guest Review10/10
“I had a great stay at the residence and would definitely come back. The covered parking was a huge plus and made everything really convenient, especially coming and going throughout the day.
The hot tub area was very welcoming and well-maintained, and the balcony was a great spot to relax and take in the surroundings. The rooms were clean, modern, and comfortable, which made the stay even better.
Breakfast being included was a really nice touch and made mornings easy. Overall, everything felt well thought out, and the staff were friendly and accommodating throughout the stay.”
— Verified Guest Jon •
Verified Guest Review10/10
“Very nice hotel; very good breakfast and very nice staff. Would definitely recommend and stay again. Thank you”
— Verified Guest Laurie •
Verified Guest Review5/10
“I was disappointed in my stay at the Marriott in Vail, CO. Primarily because, despite placing a reservation months in advance, we were placed in an adjoining room where we could hear the conversations of the people in the adjoining room. I never thought I needed to request a “regular” room that was not a suite/adjoining room. I can’t imagine why we were put there as we made the reservation a couple months prior and when we called the front desk, they offered to put us in a different room so obviously, they had regular rooms available. However, we’d hauled everything in early that day and were tired from our journey so we stayed put. Also, one day, the front desk told us they had service to get me down the road to my conference and next day I was told they don’t provide the service. Inconsistent. I had to scramble to get there. It was the hotel my conference was being held that offered to come to me to transport me to the conference! Overall disappointed but, breakfast was good. ”
— Verified Guest Dana •
Verified Guest Review10/10
“Nice breakfast and lobby. Shuttle works great.”
— Verified Guest Gary •
Verified Guest Review10/10
“Overall great stay at Residence inn. Clean, upscale property and great value versus comparable properties in and around the village. Never waited more than 5-10min for shuttle running from hotel to Vail. Free breakfast added value & convenience to stay. Special thanks to Christian for accommodating my request for room location. Quiet room on top floor on opposite side of highway. Also Erlin our shuttle driver, who took care of us getting to and from Vail Village and Lionshead. Personable, friendly and truly an asset to the property. Thanks to all at Residence Inn Vail!!”
— Verified Guest Z. •
Verified Guest Review10/10
“AC the bartender is awesome! The shuttle drivers are friendly and responsive. The property is new and clean and the rooms are nice and clean. Love it!”
— Verified Guest MARY •
Verified Guest Review10/10
“We really enjoyed our stay at this hotel. From check-in to check-out, everything was smooth and stress-free. The room was spotless, the bed was very comfortable, and the amenities were exactly as described. The staff went above and beyond to make us feel welcome. The location is ideal, especially if you want easy access to nearby attractions. Overall, a great experience and we would happily return.”
— Verified Guest MALGORZATA •
Verified Guest Review10/10
“Such a nice hotel. Staff is excellent Conveniently connected to the east side - Lionshead uptown to Vail Village - using shuttle or bus. I appreciate the breakfast too. Thank you for a nice time. ”
— Verified Guest CHRISTOPHER •
Verified Guest Review7/10
“overall the stay was great and the staff friendly. the food served at the bar and the bar staff need to be improved. our food was not great (nachos)- they were not worth 18$ and looked very sad. Also took us 30 mins to order and get a glass of wine (which was happy hour advertised) and then the bar tender couldn't find a wine opener. the vibe downstairs was cool- but some kinks need to be worked out. in addition we ran out of toilet paper and the hot tub was frequently needed to be skimmed to get rid of all the flies. upstairs area on the 4th floor was cool! great offering. and the shuttle to the hill is great and timely- but may need new break.”
— Verified Guest Jessalyn •
Verified Guest Review8/10
“overall the stay was great and the staff friendly. the food served at the bar and the bar staff need to be improved. our food was not great (nachos)- they were not worth 18$ and looked very sad. Also took us 30 mins to order and get a glass of wine (which was happy hour advertised) and then the bar tender couldn't find a wine opener. the vibe downstairs was cool- but some kinks need to be worked out. in addition we ran out of toilet paper and the hot tub was frequently needed to be skimmed to get rid of all the flies. upstairs area on the 4th floor was cool! great offering.”
— Verified Guest Jessalyn •
Verified Guest Review10/10
“The noise from I70 is very loud. Had to wait over an hour for room cleaning on arrival. Sofa bed was worn out - horrible. King bed was not same size as my king at home - it was smaller. Shower faucet leaked and was noisy. Toilet paper holder broken. Excessive noise from elevator kept my 30 year old daughter awake. Not worth the $470 for 1 night we paid including mandatory parking fee.”
— Verified Guest James •
Verified Guest Review10/10
“Excellent experience! Hotel it was super nice! ”
— Verified Guest EDEL •
Verified Guest Review9/10
“This is a fantastic Marriott property. A few little tweaks and its a 10! Let's start with the positives! This location serves a great breakfast. They also have a decent shuttle service to/from Lionshead and Vail Village. The shuttle doesn't run as frequently as the others so adding another will cover all bases. The Hot tub & Fire pits are in a great outdoor space, could use a privacy wall to block the view of RT70 (and it road noise) The gym is ample size but could use a freshening up. Treadmills are a tad on the older side model wise but new in condition. Lobby is warm and inviting. Staff is always on hand to accommodate. There might even be bikes on hand but couldn't tell and didn't have the time as it was all about the snow and skiing! Great value, with most of the trimmings for a ski vacation of any size.”
— Verified Guest ROSS •
Verified Guest Review10/10
“I wanted to take a moment to recognize an outstanding member of your front desk team who truly helped your hotel stand out from the competition. As someone who travels more than 250 days a year, I can confidently say that Blanca Alvarez is a true ROCK STAR.
From the moment I arrived, her warm demeanor and professionalism made an exceptional first impression. Blanca’s attention to detail, extensive knowledge of the property and surrounding area, and her sensitivity to my needs was evident in every interaction. She approached every task with enthusiasm, confidence, and genuine care.
Having spent many years on the road, I can immediately recognize someone who is passionate about their work, and Blanca certainly is. Throughout my stay, her patience, willingness to assist at any time, and personalized service made a remarkable difference.
Thank you, Blanca, for making my stay such a positive and memorable experience. You are truly a valuable asset to your company.
”
— Verified Guest PAUL •
Verified Guest Review10/10
“We had a fantastic stay! Robert and Bianca at the front desk were extremely helpful. We were able to receive a complimentary upgrade (due to status), and it was so kind of Robert to check to see if one was available. I spoke to Bianca about late checkout and she confirmed with her manager that it was doable. The drivers were all very kind and helpful. The shuttle service is definitely a perk. We did not have to wait long for the shuttle at the hotel or at Lionshead/Vail. The shuttle was actually readily available every time we needed it. Our room was spotless, and very quiet. Loved unwinding and relaxing in our room after our long days on the slopes. The location is wonderful as well- very close to Lionshead/Vail. Overall, a truly wonderful stay: location, services, and staff set Residence Inn Vail high on our list! We will stay here again! ”
— Verified Guest PIA •
Verified Guest Review8/10
“Nice property, clean, friendly staff, breakfast was a step above comparable hotels. Only downside - incredibly noisy given the proximity to i70. Tried white noise etc to drown it out but it was challenging to sleep given the noise level.”
— Verified Guest MICHAEL •
Verified Guest Review10/10
“Great place in Vail to stay with good shuttle service to townI’m ”
— Verified Guest John •
Verified Guest Review10/10
“This hotel is a fantastic addition to Vail lodging. Large rooms, great free breakfast, coffee and hot chocolate free all day, and a nice après ski happy hour. Bar/libby very inviting. They also serve dinner and it was good. Shuttle service was easy and fast. We will be back. ”
— Verified Guest Jennifer •
Verified Guest Review5/10
“Nothing special. quite a bit of road noise. Front desk personnel never acknowledge Marriott status.. ”
— Verified Guest Diego •
Verified Guest Review10/10
“Great place, new and staff was outstanding! ”
— Verified Guest Christopher •
Verified Guest Review10/10
“This is where you want to stay for the price, shuttle, breakfast”
— Verified Guest Nicholas •
Verified Guest Review10/10
“Lovey rooms, service, employees all
Professional and nice. Price was amazing and overall I don’t think I’d choose a different spot to stay in for the price ”
— Verified Guest Nicholas •
Verified Guest Review10/10
“Great accomodations, my room was spotless upon arrival and the staff was extremely friendly and helpful during our stay. Breakfast was included which is a big plus and was quite extensive! Best part was they had the most affordable prices in the area. 10/10 would recommend to friends and family”
— Verified Guest Micah •
Verified Guest Review10/10
“My stay was enjoyable. A.C. was a very enjoyable server and carried great conversation. The breakfast had many great options.”
— Verified Guest Gerad •
Verified Guest Review8/10
“We loved our stay! Close to the mountain, easy access with the shuttle. Sometimes the shuttle would fill up on the way back to the hotel around 4 pm, would recommend getting the shuttle closer to 3 pm. ”
— Verified Guest Chelsea •
Verified Guest Review10/10
“Amazing place to stay! My husband had surgery in Vail and we were there a couple days later after surgery. It was the perfect place everything we needed to feel at home. A stocked kitchen was amazing we could cook and just be comfortable. The staff were amazing and very helpful. With very clean rooms. The staff gave us whatever we needed and was a pleasure stay. The only thing that I would recommend is a discount for hospital patients like some other hotels in vail. Being connected to the hospital is huge especially with the amenities you guys offer. It felt like a little apartment and like at home. People who come out of town for surgery don’t have a choice to stay there. So some kind of benefit would’ve awesome. We definitely will stay here again ”
— Verified Guest Allison •
Verified Guest Review9/10
“Excellent staff. ‘Affordable’ Vail location with excellent shuttle service to the slopes and nightlife. Good breakfast and big, open lobby with great seating. ”
— Verified Guest Joseph •
Verified Guest Review10/10
“Very convenient place to stay for Vail Ski Resort - shuttles, breakfast, etc.
Robert at the front desk was friendly and welcoming!”
— Verified Guest Janice •
Verified Guest Review10/10
“Everyone was pleasant and facility was brand new and very clean . I am in hotel weekly and this is better most hotels in the area for half the price . ”
— Verified Guest Traci •
Verified Guest Review10/10
“My day was excellent. The bartender was really great.”
— Verified Guest JULIA •
Verified Guest Review2/10
“Highway noise is extremely loud. Pullout bed is the thinnest and least comfortable ever. Parking is overpriced. Humidifier was full of mold. ”
— Verified Guest JASON •
Verified Guest Review10/10
“Wonderful experience at Vail, Colorado & our first staying at these Residence Inn hotel - from 1 to 10 , I will give 8 because of the breakfast (limited) ”
— Verified Guest JUANE •
Verified Guest Review10/10
“Great stay... coffee needs to be a bit stronger though.”
— Verified Guest Cesar •
Verified Guest Review10/10
“My stay was absolutely perfect. The breakfast was delicious. The rooms were fantastic and the shuttle was so convenient. My favorite part of the stay was chatting with the bartender AC. He was a pleasure and provided great service”
— Verified Guest Childs •
Verified Guest Review10/10
“The bar is great. The bartender AC absolutely the best.”
— Verified Guest Gorman •
Verified Guest Review10/10
“Love staying to the Residence Inn in Vail. The shuttle system is great, breakfast yummy and rooms are clean. ”
— Verified Guest JENNIFER •
Verified Guest Review10/10
“Love this hotel. Great shuttle service , nice breakfast and brand new build with excellent feel and a great value compared to the other options. My only complaint this time was that nobody came to clean the room . Other than that I’d stay here again ”
— Verified Guest ANDREW •
Verified Guest Review10/10
“Very well maintained hotel with excellent customer service. Free amenities such as shuttle service and breakfast makes this a top choice for price and convenience. ”
— Verified Guest MYEISHA •
Verified Guest Review3/10
“I’m a platinum elite member and didn’t get treated as such. I asked for an upgrade and didn’t get one. ”
— Verified Guest London •
Verified Guest Review10/10
“We stayed here for the first time with my husband & border collie. We wanted a space to work, ski, and was dog friendly. This met all our expectations! The staff is fantastic and extremely helpful. Yes they don’t clean the rooms every day not many do - just ask they will. The room was modern and cozy. It had all the amenities we needed to cook,, dishes, fridge, microwave, toaster, dishwasher. The desk in the room had enough outlets, lighting and a comfy chair. The bedding was cozy and fresh. Breakfast in the am standard. Dog friendly is an understatement. Everyone was great, we had a sign on the door that said paws inside, they said he could ride the shuttle if the others were ok, hang in lobby as long as not bothering and a sidewalk right outside the door that goes the entire frontage road. We did get to enjoy the 20 person hot tub which was well managed. There is even a roof deck (eagles nest) which had heaters, couches, fireplace and tv. I would give this hotel 5 stars!”
— Verified Guest Jennifer •
Verified Guest Review10/10
“Great location and nice staff!”
— Verified Guest DAVID •
Verified Guest Review10/10
“Great value option for the area. Key selling point is that the shuttles are consistently available at peak times. Don’t need to wait long at all to get to the mountain.
My 1BR was also pretty spacious and could probably comfortably fit 3 people.”
— Verified Guest FRANCISCO •
Verified Guest Review7/10
“Very clean and convenient, nice breakfast buffet.
The bartender was offputting. I had takeout pizza and wine - my friend asked for plates and a glass and he told her to go to her room and get ”
— Verified Guest Janice •
Verified Guest Review8/10
“1. Disappointing this property doesn’t give waters for Embasadors. While other Ressidence Inn locations either like marriott leave two in room or front desk allow you to grab in market inside the lobby. 2. Took 2 nights out of my four get a light bulb fixed. 3. With heat on bedroom section came out warm air while living room vent was lukewarm warm to cool and not same Suite #244. Use laser temp guide. Underground parking with climate control /temp is a plus and shame charge such a rate. Eagles nest was neat.
”
— Verified Guest MARK •
Verified Guest Review10/10
“Excellent customer service and the perfect room for my family ”
— Verified Guest SETH •
Verified Guest Review10/10
“very nice clean rooms ”
— Verified Guest RAJAN •
Verified Guest Review10/10
“We love staying at this hotel! The rooms are clean, breakfast is wonderful, the staff is genuinely kind. We will be back! ”
— Verified Guest DAVID •
Verified Guest Review10/10
“We are very happy with the convenience offered by the Residence Inn at Vail. The free breakfasts, amazing workout room, ski and boot storage areas along with the underground parking are very appreciated. The shuttle drivers are so accommodating-taking passengers to Lions Head and Vail Village every 15 minutes. A special shout out to Christian, the evening shuttle driver who was so helpful during our stay.”
— Verified Guest Steven •
Verified Guest Review2/10
“To expensive even to park you car cost 40$ a day it should be free ”
— Verified Guest MEIRHAIM •
Verified Guest Review2/10
“To expensive ”
— Verified Guest MEIRHAIM •
Verified Guest Review10/10
“Nice friendly staff at check-in. Very comfortable clean accommodations. ”
— Verified Guest Joanne •
Verified Guest Review9/10
“We loved the property and accommodating front desk. The clean rooms, spacious workout room, underground parking, ski lockers and hot breakfast were greatly appreciated. The bar was inviting and AC was a great Bartender. The only issue was the out of service hot tub. Greatly missed after skiing. ”
— Verified Guest Steven •
Verified Guest Review10/10
“Excellent customer service by the front desk team. Friendly professional, and helpful. Props to Jake Vos.”
— Verified Guest LAURA-JEAN •
Verified Guest Review7/10
“This property is beautiful but I always feel like you never hear what isn’t working until you arrive. Spending 70k in points a night is a lot for a Residence Inn and then to get there and have no hot tub, no housekeeping, and limited food past breakfast is a bit of false advertisement.”
— Verified Guest DAVID •
Verified Guest Review10/10
“Me and my family love this property! ”
— Verified Guest BRYAN •
Verified Guest Review9/10
“Great service. Breakfast was perfect and shuttle service was clutch. Parking is expensive and hot tub was out of order. New hotel with nice rooms for a ski trip. ”
— Verified Guest JUSTIN •
Verified Guest Review2/10
“How can you not alert us that the hot tub would be closed? the whole reason we booked this was for the spa experience. ”
— Verified Guest LUKE •
Verified Guest Review8/10
“Very clean and friendly staff. Nice breakfast selection. ”
— Verified Guest WILLIAM •
Verified Guest Review9/10
“Spacious, clean rooms with kitchenette and sitting area, great water pressure, nice bath products, friendly staff. Location wasn’t walkable to anything, but the free hotel shuttle was excellent for getting into Vail Village and Lionshead. ”
— Verified Guest Stephanie •
Verified Guest Review9/10
“great stay, great hotel great location and good value. only reason not a 10/10: Housekeeping services didnt happen first day - we had to ask on second day. There should be a sign if this is a requirement. And hot tub was out of order which was a bummer!”
— Verified Guest AVRAHAM •
Verified Guest Review8/10
“Comfortable room, spacious and just what we needed in the kitchen. Could be more vegan options on the breakfast buffet - yogurts, variety of fresh fruits. ”
— Verified Guest Nicola •
Verified Guest Review9/10
“Very well kept hotel. Friendly staff, nice facilities, wish the breakfast had more options. ”
— Verified Guest LUKE •
Verified Guest Review10/10
“We thoroughly enjoyed our stay at the Marriott Residence Inn in Vail. It’s in a convenient location to Vail Town Center and the convenience of the underground parking is superb. ”
— Verified Guest James •
Verified Guest Review10/10
“Highly recommended. Enjoyed the stay! ”
— Verified Guest SUZY •
Verified Guest Review10/10
“Love this place. My favorite when im in town!! Perfect for girls trip or romantic getaway. ”
— Verified Guest Miney •
Verified Guest Review10/10
“Everything was perfect, the room, the annenities, the shuttle, the staff, and it is in a great location easy to get to any part of the ski resort.”
— Verified Guest Hans •
Verified Guest Review10/10
“This hotel has great hospitality! They are my go to favorite in Vail.”
— Verified Guest Tammy •
Verified Guest Review4/10
“Some of the front desk people were very rude and not helpful. Great service on the shuttles though! ”
— Verified Guest F. •
Verified Guest Review10/10
“Great staff. Super shuttle service. Never waiting more than 10 minutes”
— Verified Guest E. •
Verified Guest Review10/10
“We had a great stay at Residence Inn at Vail. The cleanliness was spot on—everything felt fresh and well maintained. The location is really nice and convenient, especially for getting around Vail with ease. Breakfast was good, though a few more options would make it even better. Overall, we would definitely recommend this hotel, especially for families traveling with children.”
— Verified Guest X. •
Verified Guest Review4/10
“Requested a blanket the night before never got it. Breakfast was the same everyday poor quality. Rooms need more attention. Good location to vail city town. Overall for the price is ok for a a night or two. ”
— Verified Guest D. •
Verified Guest Review10/10
“Perfect! Bianca at the Front Desk was very professional”
— Verified Guest C. •
Verified Guest Review10/10
“ Beautiful property, reasonably priced, very engaged staff, free shuttle to vail village, great comp breakfast- overall great place to stay”
— Verified Guest O. •
Verified Guest Review8/10
“Our stay was great. The room was quiet and very nice. It would be nice to have fruit in the breakfast room but the food was good. ”
— Verified Guest C. •
Verified Guest Review10/10
“Incredible stay! Perfect for a ski vacation to Vail. Rooms are modern and clean. Staff is responsive. And the hot tub is perfect after a day on the slopes. Responsive shuttle service to/from Vail Village and Lionshead seals the deal. Bravo! ”
— Verified Guest U. •
Verified Guest Review2/10
“Very disappointing stay. The hotel description does not mention that rooms are not cleaned daily. After long ski days, we repeatedly returned late at night to find no clean towels, no toilet paper, and no tissues.
One of the two elevators broke on the second day and was not repaired for a week, according to staff. On the fourth day, the second elevator also broke, forcing us to carry ski equipment up four floors. Although one elevator was later fixed, it broke again on our departure day, and we had to carry five pieces of luggage downstairs with no assistance.
We were also incorrectly charged for two nights of parking ($45 per night) after briefly allowing friends (not staying at the hotel) to park for a few hours.
Rooms are acceptable in size but dirty, and customer service is poor. Not recommended if you expect daily housekeeping, room service, or reliable service overall.”
— Verified Guest X. •
Verified Guest Review8/10
“Besides the $250 hold this hotel put $1180 on my card as a hold. Hopefully they will come off. Elevator s were down the day we left and had to carry our luggage down 4 floors. Breakfast , not much variety. Waffles only 2 out of the 5 days we stayed. No milk the last day.”
— Verified Guest R. •
Verified Guest Review10/10
“Excellent stay in Vail. The staff are exceptional. Staying in Marriott more than 110 nights in 2025, I can say this staff is one of the best I've encountered at any level of hotel. Front desk, housekeeping, breakfast staff, and bartender were all courteous and professional. I highly recommend this property if you're heading to Vail.”
— Verified Guest Q. •
Verified Guest Review8/10
“Well-kept, spacious, nice breakfast, but not quiet. The walls and ceilings transmit conversations, walking, plumbing from running showers, you name it. ”
— Verified Guest O. •
Verified Guest Review10/10
“The entire team is top notch! From the General Manager to everyone, they were extremely all about Hospitality!! ”
— Verified Guest U. •
Verified Guest Review10/10
“Friendly service. Suggestion: send service to 211 to check faucet in bathroom sink. Falling off. ”
— Verified Guest J. •
Verified Guest Review1/10
“Extremely expensive for what it is. Bathroom toilet was clogged. 2 out of the 3 TVs had no remote controls. They charged $45 for parking. Not worth it. ”
— Verified Guest J. •
Verified Guest Review10/10
“Great place! Everything was wonderful :)”
— Verified Guest D. •
Verified Guest Review10/10
“Check in was seamless and Gabriella was so helpful. I hope that’s her name. FD agent that check me me was extremely helpful and kind. She made our stay absolutely amazing. Thank you for making our first family ski trip and birthdays one to remember. ”
— Verified Guest G. •
Verified Guest Review4/10
“We stayed 6 nights in a studio-style room at the Residence Inn West Vail, CO. The location is excellent, with easy access to Lionshead and Golden Peak ski areas, and the complimentary shuttle service was fantastic for commuting to the ski towns. However, several aspects fell short of Marriott standards. The weekday breakfast menu was repetitive and limited, with no bread for sandwiches, no fruit salad or cut fruit, and only waffles added on weekends. When I asked the manager about rotating the menu, his response was dismissive and unfriendly. Housekeeping was also inconsistent—though the front desk stated refresh service every three nights and full service every four, it was not done until requested. Additionally, the building lacks proper noise insulation, and conversations from adjacent rooms were disruptive at night. While the shuttle and location were strong positives, the overall experience was average due to poor breakfast, service, and housekeeping. ”
— Verified Guest G. •
Verified Guest Review10/10
“Place was great. Food was good. Just beware parking is a little pricey ”
— Verified Guest A. •
Verified Guest Review9/10
“Impressive Residence Inn!”
— Verified Guest E. •
Verified Guest Review10/10
“Clean, friendly and has a nice gym.”
— Verified Guest O. •
Verified Guest Review9/10
“The hotel was wonderful, as was the staff. Bianca and the GM , Warren were exceptional. The deck on the fourth floor was amazing! I stay here every time I’m in Vail. ”
— Verified Guest L. •
Verified Guest Review9/10
“Loved the location, the atmosphere, the breakfast. To top it off the rooms and bedding were sparkling clean. And it is nice to have a bar available for relaxing in the evening.
Robert at the front desk was soooo kind, attentive and informative.
Will be back several times this next year. ”
— Verified Guest Y. •
Verified Guest Review5/10
“Staff was excellent but there was no hot water on the morning of Tuesday 12/2.”
— Verified Guest X. •
Verified Guest Review9/10
“No hot water.
Cold shower the whole building was complaining.
”
— Verified Guest B. •
Verified Guest Review1/10
“The stay itself was good. The room was beautiful and the people were kind. I’m rating the stay a 1 because the fridge didn’t work and it ruined the food we had put in there. I told front desk and no compensation was offered or anything. Also they charges me 150 for incidentals which is fine because it’s 50 nights a stay and I paid for 3 days of parking 45 per night, fine again however they told me that I would have that come out of my incidentals and they would give back $5, cool that’s fine. But they charged my card an extra $60 and they can’t even tell me for what I called today 9:17 pm mountain time to ask and the lady who helped me couldn’t give me a response. Only would tell me that it’s not a charge because it’s pending and then told me she would transfer me to her manager which sent me to voicemail and he wasn’t even in. I called back yo tell her and she just said “ if we need to give you a refund that he’ll definitely do it” she offered to take my number but how can I trust her”
— Verified Guest N. •
Verified Guest Review9/10
“We had an enjoyable stay at the hotel. The breakfast was very good, and we especially loved relaxing in the jacuzzi at night. The only downside was that housekeeping did not clean our room every day, which was a bit disappointing. Overall, though, our experience was good.”