Residence Inn by Marriott Vail

“The staff was awesome. The bartender was especially helpful and had the best attitude I e seen in many years. As a business owner, I wish he worked for me!! Room was great. We’ll be back for sure! 👍 👍”

— Verified Guest Kevin • April 16, 2026

“The Residence Inn by Marriott, Vail, is a very nice hotel. It is new, clean, modern, and comfortable. The free breakfast is great and staff is friendly and helpful. We would definitely stay there again.”

— Verified Guest Lisa • April 16, 2026

“Wonderful hotel, great staff. Loved the amenities ”

— Verified Guest Kat • April 15, 2026

“My family and I had an excellent stay! What’s beautiful hotel, and the rooms were so comfortable for us. The staff was very kind, and my kids loved the variety they had for breakfast ( ok, so did I!). They already asked, “when are we going back!””

— Verified Guest Omar • April 11, 2026

“My stay was wonderful. The room was clean, comfortable, and peaceful, and the staff was kind and helpful. I really appreciated the quiet atmosphere and the beautiful surroundings. I’d definitely stay here again.”

— Verified Guest Anissa • April 10, 2026

“Staff has been amazing from the time I checked in to the time i checked out. Hotel is clean and has a great view. 10 out of 10”

— Verified Guest Jarrod • April 9, 2026

“Clean and so affordable. I love this hotel! ”

— Verified Guest Joe • April 9, 2026

“The property is nice but, there was no hot water to the rooms. This wasn’t mentioned upon check-in and I only learned of the issue as I tried to shower. When I mentioned as I checked out and desk seemed to be unaware, until two other guest complained that this was two in a row. So disappointing, I otherwise thought it was what you hoped for in a Marriott property.”

— Verified Guest John • April 9, 2026

“Ive stayed at many hotel rooms. The room design was one of the best and most comfortable I’ve stayed in a long time. Clean room with all the best amenities in room. The only downfall was the food prices and options from bar/grill especially after a long drive $20 salad and $ 20 dollar sandwich was a disappointment. But the overall stay was beautiful! Very nice hotel! ”

— Verified Guest MARC • April 7, 2026

“The property is immaculately clean, and the bed was very comfortable. The little kitchen is sparsely outfitted for actual cooking, but we were able to grill a steak on the outdoor grill and sauté some veggies in the room. Lovely property, within walking distance of groceries, and good shuttle service. Parking is $45 in the garage, where they have storage available for equipment. Friendly staff.”

— Verified Guest DIANE • April 6, 2026

“Everything thing about our stay was wonderful! Beautiful Comfortable Quiet ”

— Verified Guest Annessa • April 5, 2026

“Breakfast could be more complete. Its very very basic”

— Verified Guest Andrea • April 3, 2026

“Everything was clean and well maintained. We were greeted by the overnight desk clerk, who was very kind and friendly. ”

— Verified Guest S. • April 3, 2026

“The ad on Expedia said the total price was $226.00, no hidden fees, which is great and that’s the way it should be. When I got there they said I had to pay $45.00 extra for parking, if they had been honest and provided that information up front I would have stayed at the Highline, Double tree. Equally as nice, parking is free”

— Verified Guest Brian • April 2, 2026

“Beautiful hotel with clean rooms and great service. The shuttle drivers are friendly and informative. Will definitely be back!”

— Verified Guest Amanda • April 2, 2026

“Amazing views. Great value for the location and room quality. Definitely will be returning to the Residence inn at vail.”

— Verified Guest CASIAN • April 1, 2026

“Beautiful rooms Amazing location Love the free shuttle to the villages! My 2 recommendations: Better quality coffee @ breakfast & dim the lights in the bar! ”

— Verified Guest Maggie • March 30, 2026

“Very nice property and exceptions room design.”

— Verified Guest Charles • March 29, 2026

“$45 parking fee (+ $5 tax) is a rip off!”

— Verified Guest Daniel • March 29, 2026

“These types of hotels are some of my favorite... well appointed, modern features, and The Residence Inn Vail has one of the best showers I have ever experienced in a hotel! That said, my wife and I are low impact travelers where we don't need people parking our car, taking our luggage, or even taking our food order... so the included breakfast buffet in the morning was perfect. The garage below hotel was easily accessible, and the elevator was just steps from where we parked. Even better, the hotel was no more than a five minute drive from Vail in one direction, and a five minute drive to a Safeway grocery store in the other direction. While we didn't use the shuttle to/from Vail, it was nice to know it was available. If you're traveling with kids or even in your 50s like us looking for something a bit more modest than the top-shelf hotel brands, you will NOT be disappointed here!”

— Verified Guest Todd • March 28, 2026

“This is a great hotel! Perfect location (close to the slopes, grocery, restaurants), parking is super easy, the rooms are spacious, great breakfast in the morning, the staff is so kind, great amenities (hot tub, fire pits, beautiful deck overlooking the mountains). Highly recommend!”

— Verified Guest Krista • March 28, 2026

“Todo estuvo bien excepto el jacuzzi Gran parte de lo q escogí ese hotel fue xq cuenta con jacuzzi y estuvo en fuera de servicio parte de mi estancia entiendo q puede pasar pero yo pague por algo q no recibí ,estaría satisfecho si me reembolsan parte de lo q pague ya q no recibí todo lo q incluía ”

— Verified Guest U. • March 27, 2026

“La verdad estoy molesto todo estuvo muy bien pero gran parte de un hotel en invierno es el uso de jacuzzi y gran parte de lo q escogí ese hotel fue por q tenía jacuzzi y parte de mi estancia estuvo cerrado el jacuzzi por fuera de servicio, entiendo q suele pasar pero tambien quisiera q me entiendan q yo pague por algo q al final no recibí Si se podria hacer algún reembolso parcial de mi estancia estuviera más conforme ”

— Verified Guest E. • March 26, 2026

“Dishwasher was broken and dishes left dirty ”

— Verified Guest BEN • March 25, 2026

“Had a great stay here! Breakfast was great for a hotel. You can choose from a variety of bagels, muffins, cereal, fruit, eggs, bacon, sausage, waffles, yogurt, oatmeal, and choices of orange juice, apple juice, chocolate milk, regular milk, oat milk, and coffee. We had no need to get breakfast elsewhere for our trip. Would definitely come back! ”

— Verified Guest RAQUEL • March 24, 2026

“Nice hotel but needs tweaks on their housekeeping service and their shuttle service. Housekeeping was mostly nonexistent and you had to request everything and still basics are left out - toilet paper, etc. Must offer shuttle to restaurants at night with text/phone capability to reach driver. They have an app but it’s useless as well as trying to schedule the shuttle for dining reservations. All other hotels we normally stay at have this. Wound up having to Uber every night and could never count on shuttle- app was never correct. ”

— Verified Guest WILLIAM • March 24, 2026

“I had a great stay at the residence and would definitely come back. The covered parking was a huge plus and made everything really convenient, especially coming and going throughout the day. The hot tub area was very welcoming and well-maintained, and the balcony was a great spot to relax and take in the surroundings. The rooms were clean, modern, and comfortable, which made the stay even better. Breakfast being included was a really nice touch and made mornings easy. Overall, everything felt well thought out, and the staff were friendly and accommodating throughout the stay.”

— Verified Guest Jon • March 22, 2026

“Very nice hotel; very good breakfast and very nice staff. Would definitely recommend and stay again. Thank you”

— Verified Guest Laurie • March 21, 2026

“I was disappointed in my stay at the Marriott in Vail, CO. Primarily because, despite placing a reservation months in advance, we were placed in an adjoining room where we could hear the conversations of the people in the adjoining room. I never thought I needed to request a “regular” room that was not a suite/adjoining room. I can’t imagine why we were put there as we made the reservation a couple months prior and when we called the front desk, they offered to put us in a different room so obviously, they had regular rooms available. However, we’d hauled everything in early that day and were tired from our journey so we stayed put. Also, one day, the front desk told us they had service to get me down the road to my conference and next day I was told they don’t provide the service. Inconsistent. I had to scramble to get there. It was the hotel my conference was being held that offered to come to me to transport me to the conference! Overall disappointed but, breakfast was good. ”

— Verified Guest Dana • March 20, 2026

“Nice breakfast and lobby. Shuttle works great.”

— Verified Guest Gary • March 20, 2026

“Overall great stay at Residence inn. Clean, upscale property and great value versus comparable properties in and around the village. Never waited more than 5-10min for shuttle running from hotel to Vail. Free breakfast added value & convenience to stay. Special thanks to Christian for accommodating my request for room location. Quiet room on top floor on opposite side of highway. Also Erlin our shuttle driver, who took care of us getting to and from Vail Village and Lionshead. Personable, friendly and truly an asset to the property. Thanks to all at Residence Inn Vail!!”

— Verified Guest Z. • March 20, 2026

“AC the bartender is awesome! The shuttle drivers are friendly and responsive. The property is new and clean and the rooms are nice and clean. Love it!”

— Verified Guest MARY • March 18, 2026

“We really enjoyed our stay at this hotel. From check-in to check-out, everything was smooth and stress-free. The room was spotless, the bed was very comfortable, and the amenities were exactly as described. The staff went above and beyond to make us feel welcome. The location is ideal, especially if you want easy access to nearby attractions. Overall, a great experience and we would happily return.”

— Verified Guest MALGORZATA • March 17, 2026

“Such a nice hotel. Staff is excellent Conveniently connected to the east side - Lionshead uptown to Vail Village - using shuttle or bus. I appreciate the breakfast too. Thank you for a nice time. ”

— Verified Guest CHRISTOPHER • March 16, 2026

“overall the stay was great and the staff friendly. the food served at the bar and the bar staff need to be improved. our food was not great (nachos)- they were not worth 18$ and looked very sad. Also took us 30 mins to order and get a glass of wine (which was happy hour advertised) and then the bar tender couldn't find a wine opener. the vibe downstairs was cool- but some kinks need to be worked out. in addition we ran out of toilet paper and the hot tub was frequently needed to be skimmed to get rid of all the flies. upstairs area on the 4th floor was cool! great offering. and the shuttle to the hill is great and timely- but may need new break.”

— Verified Guest Jessalyn • March 13, 2026

“overall the stay was great and the staff friendly. the food served at the bar and the bar staff need to be improved. our food was not great (nachos)- they were not worth 18$ and looked very sad. Also took us 30 mins to order and get a glass of wine (which was happy hour advertised) and then the bar tender couldn't find a wine opener. the vibe downstairs was cool- but some kinks need to be worked out. in addition we ran out of toilet paper and the hot tub was frequently needed to be skimmed to get rid of all the flies. upstairs area on the 4th floor was cool! great offering.”

— Verified Guest Jessalyn • March 13, 2026

“The noise from I70 is very loud. Had to wait over an hour for room cleaning on arrival. Sofa bed was worn out - horrible. King bed was not same size as my king at home - it was smaller. Shower faucet leaked and was noisy. Toilet paper holder broken. Excessive noise from elevator kept my 30 year old daughter awake. Not worth the $470 for 1 night we paid including mandatory parking fee.”

— Verified Guest James • March 12, 2026

“Excellent experience! Hotel it was super nice! ”

— Verified Guest EDEL • March 10, 2026

“This is a fantastic Marriott property. A few little tweaks and its a 10! Let's start with the positives! This location serves a great breakfast. They also have a decent shuttle service to/from Lionshead and Vail Village. The shuttle doesn't run as frequently as the others so adding another will cover all bases. The Hot tub & Fire pits are in a great outdoor space, could use a privacy wall to block the view of RT70 (and it road noise) The gym is ample size but could use a freshening up. Treadmills are a tad on the older side model wise but new in condition. Lobby is warm and inviting. Staff is always on hand to accommodate. There might even be bikes on hand but couldn't tell and didn't have the time as it was all about the snow and skiing! Great value, with most of the trimmings for a ski vacation of any size.”

— Verified Guest ROSS • March 8, 2026

“I wanted to take a moment to recognize an outstanding member of your front desk team who truly helped your hotel stand out from the competition. As someone who travels more than 250 days a year, I can confidently say that Blanca Alvarez is a true ROCK STAR. From the moment I arrived, her warm demeanor and professionalism made an exceptional first impression. Blanca’s attention to detail, extensive knowledge of the property and surrounding area, and her sensitivity to my needs was evident in every interaction. She approached every task with enthusiasm, confidence, and genuine care. Having spent many years on the road, I can immediately recognize someone who is passionate about their work, and Blanca certainly is. Throughout my stay, her patience, willingness to assist at any time, and personalized service made a remarkable difference. Thank you, Blanca, for making my stay such a positive and memorable experience. You are truly a valuable asset to your company. ”

— Verified Guest PAUL • March 7, 2026

“We had a fantastic stay! Robert and Bianca at the front desk were extremely helpful. We were able to receive a complimentary upgrade (due to status), and it was so kind of Robert to check to see if one was available. I spoke to Bianca about late checkout and she confirmed with her manager that it was doable. The drivers were all very kind and helpful. The shuttle service is definitely a perk. We did not have to wait long for the shuttle at the hotel or at Lionshead/Vail. The shuttle was actually readily available every time we needed it. Our room was spotless, and very quiet. Loved unwinding and relaxing in our room after our long days on the slopes. The location is wonderful as well- very close to Lionshead/Vail. Overall, a truly wonderful stay: location, services, and staff set Residence Inn Vail high on our list! We will stay here again! ”

— Verified Guest PIA • March 7, 2026

“Nice property, clean, friendly staff, breakfast was a step above comparable hotels. Only downside - incredibly noisy given the proximity to i70. Tried white noise etc to drown it out but it was challenging to sleep given the noise level.”

— Verified Guest MICHAEL • March 5, 2026

“Great place in Vail to stay with good shuttle service to townI’m ”

— Verified Guest John • March 3, 2026

“This hotel is a fantastic addition to Vail lodging. Large rooms, great free breakfast, coffee and hot chocolate free all day, and a nice après ski happy hour. Bar/libby very inviting. They also serve dinner and it was good. Shuttle service was easy and fast. We will be back. ”

— Verified Guest Jennifer • March 1, 2026

“Nothing special. quite a bit of road noise. Front desk personnel never acknowledge Marriott status.. ”

— Verified Guest Diego • February 28, 2026

“Great place, new and staff was outstanding! ”

— Verified Guest Christopher • February 28, 2026

“This is where you want to stay for the price, shuttle, breakfast”

— Verified Guest Nicholas • February 27, 2026

“Lovey rooms, service, employees all Professional and nice. Price was amazing and overall I don’t think I’d choose a different spot to stay in for the price ”

— Verified Guest Nicholas • February 27, 2026

“Great accomodations, my room was spotless upon arrival and the staff was extremely friendly and helpful during our stay. Breakfast was included which is a big plus and was quite extensive! Best part was they had the most affordable prices in the area. 10/10 would recommend to friends and family”

— Verified Guest Micah • February 27, 2026

“My stay was enjoyable. A.C. was a very enjoyable server and carried great conversation. The breakfast had many great options.”

— Verified Guest Gerad • February 26, 2026

“We loved our stay! Close to the mountain, easy access with the shuttle. Sometimes the shuttle would fill up on the way back to the hotel around 4 pm, would recommend getting the shuttle closer to 3 pm. ”

— Verified Guest Chelsea • February 25, 2026

“Amazing place to stay! My husband had surgery in Vail and we were there a couple days later after surgery. It was the perfect place everything we needed to feel at home. A stocked kitchen was amazing we could cook and just be comfortable. The staff were amazing and very helpful. With very clean rooms. The staff gave us whatever we needed and was a pleasure stay. The only thing that I would recommend is a discount for hospital patients like some other hotels in vail. Being connected to the hospital is huge especially with the amenities you guys offer. It felt like a little apartment and like at home. People who come out of town for surgery don’t have a choice to stay there. So some kind of benefit would’ve awesome. We definitely will stay here again ”

— Verified Guest Allison • February 23, 2026

“Excellent staff. ‘Affordable’ Vail location with excellent shuttle service to the slopes and nightlife. Good breakfast and big, open lobby with great seating. ”

— Verified Guest Joseph • February 23, 2026

“Very convenient place to stay for Vail Ski Resort - shuttles, breakfast, etc. Robert at the front desk was friendly and welcoming!”

— Verified Guest Janice • February 22, 2026

“Everyone was pleasant and facility was brand new and very clean . I am in hotel weekly and this is better most hotels in the area for half the price . ”

— Verified Guest Traci • February 22, 2026

“My day was excellent. The bartender was really great.”

— Verified Guest JULIA • February 18, 2026

“Highway noise is extremely loud. Pullout bed is the thinnest and least comfortable ever. Parking is overpriced. Humidifier was full of mold. ”

— Verified Guest JASON • February 16, 2026

“Wonderful experience at Vail, Colorado & our first staying at these Residence Inn hotel - from 1 to 10 , I will give 8 because of the breakfast (limited) ”

— Verified Guest JUANE • February 15, 2026

“Great stay... coffee needs to be a bit stronger though.”

— Verified Guest Cesar • February 13, 2026

“My stay was absolutely perfect. The breakfast was delicious. The rooms were fantastic and the shuttle was so convenient. My favorite part of the stay was chatting with the bartender AC. He was a pleasure and provided great service”

— Verified Guest Childs • February 13, 2026

“The bar is great. The bartender AC absolutely the best.”

— Verified Guest Gorman • February 13, 2026

“Love staying to the Residence Inn in Vail. The shuttle system is great, breakfast yummy and rooms are clean. ”

— Verified Guest JENNIFER • February 10, 2026

“Love this hotel. Great shuttle service , nice breakfast and brand new build with excellent feel and a great value compared to the other options. My only complaint this time was that nobody came to clean the room . Other than that I’d stay here again ”

— Verified Guest ANDREW • February 10, 2026

“Very well maintained hotel with excellent customer service. Free amenities such as shuttle service and breakfast makes this a top choice for price and convenience. ”

— Verified Guest MYEISHA • February 9, 2026

“I’m a platinum elite member and didn’t get treated as such. I asked for an upgrade and didn’t get one. ”

— Verified Guest London • February 8, 2026

“We stayed here for the first time with my husband & border collie. We wanted a space to work, ski, and was dog friendly. This met all our expectations! The staff is fantastic and extremely helpful. Yes they don’t clean the rooms every day not many do - just ask they will. The room was modern and cozy. It had all the amenities we needed to cook,, dishes, fridge, microwave, toaster, dishwasher. The desk in the room had enough outlets, lighting and a comfy chair. The bedding was cozy and fresh. Breakfast in the am standard. Dog friendly is an understatement. Everyone was great, we had a sign on the door that said paws inside, they said he could ride the shuttle if the others were ok, hang in lobby as long as not bothering and a sidewalk right outside the door that goes the entire frontage road. We did get to enjoy the 20 person hot tub which was well managed. There is even a roof deck (eagles nest) which had heaters, couches, fireplace and tv. I would give this hotel 5 stars!”

— Verified Guest Jennifer • February 7, 2026

“Great location and nice staff!”

— Verified Guest DAVID • February 7, 2026

“Great value option for the area. Key selling point is that the shuttles are consistently available at peak times. Don’t need to wait long at all to get to the mountain. My 1BR was also pretty spacious and could probably comfortably fit 3 people.”

— Verified Guest FRANCISCO • February 7, 2026

“Very clean and convenient, nice breakfast buffet. The bartender was offputting. I had takeout pizza and wine - my friend asked for plates and a glass and he told her to go to her room and get ”

— Verified Guest Janice • February 7, 2026

“1. Disappointing this property doesn’t give waters for Embasadors. While other Ressidence Inn locations either like marriott leave two in room or front desk allow you to grab in market inside the lobby. 2. Took 2 nights out of my four get a light bulb fixed. 3. With heat on bedroom section came out warm air while living room vent was lukewarm warm to cool and not same Suite #244. Use laser temp guide. Underground parking with climate control /temp is a plus and shame charge such a rate. Eagles nest was neat. ”

— Verified Guest MARK • February 7, 2026

“Excellent customer service and the perfect room for my family ”

— Verified Guest SETH • February 7, 2026

“very nice clean rooms ”

— Verified Guest RAJAN • February 2, 2026

“We love staying at this hotel! The rooms are clean, breakfast is wonderful, the staff is genuinely kind. We will be back! ”

— Verified Guest DAVID • February 2, 2026

“We are very happy with the convenience offered by the Residence Inn at Vail. The free breakfasts, amazing workout room, ski and boot storage areas along with the underground parking are very appreciated. The shuttle drivers are so accommodating-taking passengers to Lions Head and Vail Village every 15 minutes. A special shout out to Christian, the evening shuttle driver who was so helpful during our stay.”

— Verified Guest Steven • January 31, 2026

“To expensive even to park you car cost 40$ a day it should be free ”

— Verified Guest MEIRHAIM • January 29, 2026

“To expensive ”

— Verified Guest MEIRHAIM • January 29, 2026

“Nice friendly staff at check-in. Very comfortable clean accommodations. ”

— Verified Guest Joanne • January 29, 2026

“We loved the property and accommodating front desk. The clean rooms, spacious workout room, underground parking, ski lockers and hot breakfast were greatly appreciated. The bar was inviting and AC was a great Bartender. The only issue was the out of service hot tub. Greatly missed after skiing. ”

— Verified Guest Steven • January 28, 2026

“Excellent customer service by the front desk team. Friendly professional, and helpful. Props to Jake Vos.”

— Verified Guest LAURA-JEAN • January 28, 2026

“This property is beautiful but I always feel like you never hear what isn’t working until you arrive. Spending 70k in points a night is a lot for a Residence Inn and then to get there and have no hot tub, no housekeeping, and limited food past breakfast is a bit of false advertisement.”

— Verified Guest DAVID • January 27, 2026

“Me and my family love this property! ”

— Verified Guest BRYAN • January 26, 2026

“Great service. Breakfast was perfect and shuttle service was clutch. Parking is expensive and hot tub was out of order. New hotel with nice rooms for a ski trip. ”

— Verified Guest JUSTIN • January 26, 2026

“How can you not alert us that the hot tub would be closed? the whole reason we booked this was for the spa experience. ”

— Verified Guest LUKE • January 26, 2026

“Very clean and friendly staff. Nice breakfast selection. ”

— Verified Guest WILLIAM • January 25, 2026

“Spacious, clean rooms with kitchenette and sitting area, great water pressure, nice bath products, friendly staff. Location wasn’t walkable to anything, but the free hotel shuttle was excellent for getting into Vail Village and Lionshead. ”

— Verified Guest Stephanie • January 25, 2026

“great stay, great hotel great location and good value. only reason not a 10/10: Housekeeping services didnt happen first day - we had to ask on second day. There should be a sign if this is a requirement. And hot tub was out of order which was a bummer!”

— Verified Guest AVRAHAM • January 21, 2026

“Comfortable room, spacious and just what we needed in the kitchen. Could be more vegan options on the breakfast buffet - yogurts, variety of fresh fruits. ”

— Verified Guest Nicola • January 19, 2026

“Very well kept hotel. Friendly staff, nice facilities, wish the breakfast had more options. ”

— Verified Guest LUKE • January 19, 2026

“We thoroughly enjoyed our stay at the Marriott Residence Inn in Vail. It’s in a convenient location to Vail Town Center and the convenience of the underground parking is superb. ”

— Verified Guest James • January 19, 2026

“Highly recommended. Enjoyed the stay! ”

— Verified Guest SUZY • January 18, 2026

“Love this place. My favorite when im in town!! Perfect for girls trip or romantic getaway. ”

— Verified Guest Miney • January 17, 2026

“Everything was perfect, the room, the annenities, the shuttle, the staff, and it is in a great location easy to get to any part of the ski resort.”

— Verified Guest Hans • January 16, 2026

“This hotel has great hospitality! They are my go to favorite in Vail.”

— Verified Guest Tammy • January 15, 2026

“Some of the front desk people were very rude and not helpful. Great service on the shuttles though! ”

— Verified Guest F. • January 12, 2026

“Great staff. Super shuttle service. Never waiting more than 10 minutes”

— Verified Guest E. • January 11, 2026

“We had a great stay at Residence Inn at Vail. The cleanliness was spot on—everything felt fresh and well maintained. The location is really nice and convenient, especially for getting around Vail with ease. Breakfast was good, though a few more options would make it even better. Overall, we would definitely recommend this hotel, especially for families traveling with children.”

— Verified Guest X. • January 11, 2026

“Requested a blanket the night before never got it. Breakfast was the same everyday poor quality. Rooms need more attention. Good location to vail city town. Overall for the price is ok for a a night or two. ”

— Verified Guest D. • January 11, 2026

“Perfect! Bianca at the Front Desk was very professional”

— Verified Guest C. • January 8, 2026

“ Beautiful property, reasonably priced, very engaged staff, free shuttle to vail village, great comp breakfast- overall great place to stay”

— Verified Guest O. • January 7, 2026

“Our stay was great. The room was quiet and very nice. It would be nice to have fruit in the breakfast room but the food was good. ”

— Verified Guest C. • January 6, 2026

“Incredible stay! Perfect for a ski vacation to Vail. Rooms are modern and clean. Staff is responsive. And the hot tub is perfect after a day on the slopes. Responsive shuttle service to/from Vail Village and Lionshead seals the deal. Bravo! ”

— Verified Guest U. • January 6, 2026

“Very disappointing stay. The hotel description does not mention that rooms are not cleaned daily. After long ski days, we repeatedly returned late at night to find no clean towels, no toilet paper, and no tissues. One of the two elevators broke on the second day and was not repaired for a week, according to staff. On the fourth day, the second elevator also broke, forcing us to carry ski equipment up four floors. Although one elevator was later fixed, it broke again on our departure day, and we had to carry five pieces of luggage downstairs with no assistance. We were also incorrectly charged for two nights of parking ($45 per night) after briefly allowing friends (not staying at the hotel) to park for a few hours. Rooms are acceptable in size but dirty, and customer service is poor. Not recommended if you expect daily housekeeping, room service, or reliable service overall.”

— Verified Guest X. • January 6, 2026

“Besides the $250 hold this hotel put $1180 on my card as a hold. Hopefully they will come off. Elevator s were down the day we left and had to carry our luggage down 4 floors. Breakfast , not much variety. Waffles only 2 out of the 5 days we stayed. No milk the last day.”

— Verified Guest R. • January 5, 2026

“Excellent stay in Vail. The staff are exceptional. Staying in Marriott more than 110 nights in 2025, I can say this staff is one of the best I've encountered at any level of hotel. Front desk, housekeeping, breakfast staff, and bartender were all courteous and professional. I highly recommend this property if you're heading to Vail.”

— Verified Guest Q. • January 4, 2026

“Well-kept, spacious, nice breakfast, but not quiet. The walls and ceilings transmit conversations, walking, plumbing from running showers, you name it. ”

— Verified Guest O. • January 1, 2026

“The entire team is top notch! From the General Manager to everyone, they were extremely all about Hospitality!! ”

— Verified Guest U. • January 1, 2026

“Friendly service. Suggestion: send service to 211 to check faucet in bathroom sink. Falling off. ”

— Verified Guest J. • December 29, 2025

“Extremely expensive for what it is. Bathroom toilet was clogged. 2 out of the 3 TVs had no remote controls. They charged $45 for parking. Not worth it. ”

— Verified Guest J. • December 27, 2025

“Great place! Everything was wonderful :)”

— Verified Guest D. • December 24, 2025

“Check in was seamless and Gabriella was so helpful. I hope that’s her name. FD agent that check me me was extremely helpful and kind. She made our stay absolutely amazing. Thank you for making our first family ski trip and birthdays one to remember. ”

— Verified Guest G. • December 23, 2025

“We stayed 6 nights in a studio-style room at the Residence Inn West Vail, CO. The location is excellent, with easy access to Lionshead and Golden Peak ski areas, and the complimentary shuttle service was fantastic for commuting to the ski towns. However, several aspects fell short of Marriott standards. The weekday breakfast menu was repetitive and limited, with no bread for sandwiches, no fruit salad or cut fruit, and only waffles added on weekends. When I asked the manager about rotating the menu, his response was dismissive and unfriendly. Housekeeping was also inconsistent—though the front desk stated refresh service every three nights and full service every four, it was not done until requested. Additionally, the building lacks proper noise insulation, and conversations from adjacent rooms were disruptive at night. While the shuttle and location were strong positives, the overall experience was average due to poor breakfast, service, and housekeeping. ”

— Verified Guest G. • December 23, 2025

“Place was great. Food was good. Just beware parking is a little pricey ”

— Verified Guest A. • December 15, 2025

“Impressive Residence Inn!”

— Verified Guest E. • December 10, 2025

“Clean, friendly and has a nice gym.”

— Verified Guest O. • December 5, 2025

“The hotel was wonderful, as was the staff. Bianca and the GM , Warren were exceptional. The deck on the fourth floor was amazing! I stay here every time I’m in Vail. ”

— Verified Guest L. • December 4, 2025

“Loved the location, the atmosphere, the breakfast. To top it off the rooms and bedding were sparkling clean. And it is nice to have a bar available for relaxing in the evening. Robert at the front desk was soooo kind, attentive and informative. Will be back several times this next year. ”

— Verified Guest Y. • December 4, 2025

“Staff was excellent but there was no hot water on the morning of Tuesday 12/2.”

— Verified Guest X. • December 3, 2025

“No hot water. Cold shower the whole building was complaining. ”

— Verified Guest B. • December 3, 2025

“The stay itself was good. The room was beautiful and the people were kind. I’m rating the stay a 1 because the fridge didn’t work and it ruined the food we had put in there. I told front desk and no compensation was offered or anything. Also they charges me 150 for incidentals which is fine because it’s 50 nights a stay and I paid for 3 days of parking 45 per night, fine again however they told me that I would have that come out of my incidentals and they would give back $5, cool that’s fine. But they charged my card an extra $60 and they can’t even tell me for what I called today 9:17 pm mountain time to ask and the lady who helped me couldn’t give me a response. Only would tell me that it’s not a charge because it’s pending and then told me she would transfer me to her manager which sent me to voicemail and he wasn’t even in. I called back yo tell her and she just said “ if we need to give you a refund that he’ll definitely do it” she offered to take my number but how can I trust her”

— Verified Guest N. • December 2, 2025

“We had an enjoyable stay at the hotel. The breakfast was very good, and we especially loved relaxing in the jacuzzi at night. The only downside was that housekeeping did not clean our room every day, which was a bit disappointing. Overall, though, our experience was good.”

— Verified Guest J. • December 1, 2025