✓ All 70 reviews are from verified guests who stayed at this property. Sentiment scores are calculated using AI analysis.
AI
Guest Experience Summary
Based on 67 verified guest reviews • Updated
Courtyard by Marriott Sedona offers a high-quality stay in Sedona, AZ, with an impressive average rating of 8.8/10 based on 67 reviews. Guests frequently commend the hotel's cleanliness, which received a remarkable score of 9.9/10 from 23 mentions, highlighting the pristine condition of the accommodations. The location is also a significant draw, rated 8.6/10, with many guests appreciating the stunning views and proximity to local attractions. Service quality is another strength, with an 8.6/10 rating, reflecting the friendly and accommodating nature of the staff, as noted in 56 reviews. Recent performance shows an even higher average rating of 9.0/10 over the last 30 days, indicating consistent guest satisfaction. However, there are areas of concern. While the amenities score 7.9/10, some guests expressed disappointment regarding the pool area being crowded with noisy sports teams, which detracted from their relaxation. Additionally, the value rating stands at 6.7/10, with guests mentioning dissatisfaction over parking fees and the lack of complimentary items for loyalty members. Overall, recent reviews continue to reflect a positive experience, with guests enjoying clean rooms and excellent service, though some issues with noise and value remain evident.
-Some guests report noise from sports teams in the pool area
-Value rated low at 6.7/10 due to parking fees
This summary was generated by Reviewstay using AI analysis of 67 verified guest reviews. All data is sourced from real guests who stayed at this property.
Reviews
✓ Verified Guest Review10/10
“The view of the beautiful Sedona sunsets from the rooftop bar/deck was fabulous!”
— Verified Guest Cochran F. •
✓ Verified Guest Review6/10
“Good location, hot tub broke, need to ask daily for more towels”
— Verified Guest Grabowski F. •
✓ Verified Guest Review8/10
“For the most part the stay was good. Unfortunately, did not have a good experience with the laundry facility. Your electronic pay system in the laundry room stinks. You should explore a different type of payment system.”
— Verified Guest KLEBERGER •
✓ Verified Guest Review10/10
“Loved the location- so convenient. It was wonderful having a little patio and being able to go outside and walk the back of hotel as well as the trail was so special. Customer support was wonderful- I wish there could be a bit more special treatment for the platinum level- somewhat minimal compared to other hotels. ”
— Verified Guest Punian F. •
✓ Verified Guest Review10/10
“Had a great experience, great amenities & wonderful views! Staff was very nice, definitely would come back!”
— Verified Guest Maltos F. •
✓ Verified Guest Review10/10
“Our room and view was amazing. Wonderful staff.. we will be back soon!”
— Verified Guest RAMIREZ •
✓ Verified Guest Review10/10
“Beautiful location great staff. Can’t wait to visit again”
— Verified Guest Biber F. •
✓ Verified Guest Review5/10
“Over-priced for the room while charging you an extra $25 per day to park your car in an open lot. I stayed two nights and they tried to charge me three days. Sedona is beautiful but the hotel felt like they were charging for everything because of limited choices. My opinion ”
— Verified Guest Tyler F. •
✓ Verified Guest Review10/10
“We enjoyed our stay! Nice amenities, clean rooms, plenty of parking and unbeatable views”
— Verified Guest Brandon F. •
✓ Verified Guest Review7/10
“Location is great. Wonderful views from the view deck. But kinda silly they charged 25 a day to park when there is plenty of room. And no complimentary coffee in lobby. Everything is à la carte. But it’s Sedona so I guess if you there you supposed to just pay. ”
— Verified Guest BAILEY •
✓ Verified Guest Review10/10
“The hotel was beautiful! The staff was very hospitable and accommodating! I would highly recommend this hotel! ”
— Verified Guest JOHNSON •
✓ Verified Guest Review10/10
“Enjoyable stay in a very beautiful place. ”
— Verified Guest COLLODI •
✓ Verified Guest Review8/10
“Our room was spacious and had a great view.
Had a pool with lounge chairs to relax outdoors.
Unfortunately there were several young sports teams staying there who were running around the pool and were very loud. They also occupied many of the tables and were very noisy. We were pretty much forced to remain in our room while were were staying atvThe Courtyard Sedona.,”
— Verified Guest FOLEY •
✓ Verified Guest Review10/10
“Location . Consideration of staff member at check-in . ”
— Verified Guest FOLEY •
✓ Verified Guest Review8/10
“Hotel is lovely, very nicely decorated. Our room was clean & comfortable except for the pillows. The Marriott pillows from hotels to vacation resort are flat and not comfortable. ”
— Verified Guest SHELHAMER •
✓ Verified Guest Review10/10
“Enjoyed are stay nice Resort with great views food and drinks on premise very convenient clean and comfortable great service ”
— Verified Guest CABRERA •
✓ Verified Guest Review10/10
“I had a great stay here - the room was nice and clean, they have great coffee, excellent customer service, and location was perfect (also, a side note: the hotel shower was the best hotel shower I’ve ever used!). ”
— Verified Guest LEGO •
✓ Verified Guest Review10/10
“Upon checking in I was informed that my room was upgraded because of my birthday. Also had a beautiful view! ”
— Verified Guest FOLEY •
✓ Verified Guest Review3/10
“We usually stay at Marriott hotels and have always had wonderful experiences, but unfortunately, this stay didn’t quite meet our expectations.
Our room was located near general bathrooms, maintenance rooms, the laundry area, and the elevator, which made it feel less private and comfortable—especially as a single mom traveling with two kids and a nanny.
Room service also never arrived despite multiple requests, and I had to manage extra towels, coffee refills, and garbage changes myself.
On the positive side, the girls really enjoyed the pool and had a great time there, which was a bright spot of our stay. While they are still excited to return to Sedona, they said they would prefer a different hotel next time.”
— Verified Guest BUKAUSKAITE •
✓ Verified Guest Review10/10
“Lovely, well-kept hotel with fantastic views, just down the road from Red Rocks State Park. Convenient access to the Sedona Shuttle. Enjoyed happy hour on The View Deck. Loved the ambience!
”
— Verified Guest KOHLER •
✓ Verified Guest Review10/10
“We enjoyed our stay at Marriott Courtyard Sedona. The location was convenient. The room was clean and had a great view.. The staff were helpful: help us store our luggage when we arrived early and directed us to the view deck the next day. ”
— Verified Guest HUI •
✓ Verified Guest Review10/10
“The staff was EXCELLENT. The view is nice. I will book again. ”
— Verified Guest THOMPSON •
✓ Verified Guest Review10/10
“Beautiful courtyard and amazing pool and lookouts. Definitely will stay again in Sedona”
— Verified Guest MSCHAEFER •
✓ Verified Guest Review10/10
“It was quiet and peaceful, which was just what I needed. ”
— Verified Guest Dupre F. •
✓ Verified Guest Review10/10
“Beautiful hotel. Our balcony had a lovely view. The room was very clean and comfortable. The staff was friendly. ”
— Verified Guest ARNOLD •
✓ Verified Guest Review10/10
“I would recommend anyone staying at the Marriott.”
— Verified Guest EPPS •
✓ Verified Guest Review9/10
“Enjoyed the nice balcony with views and large tv screen.
Hot tub was nice
meditation view area was nice
Access to star bucks coffee
hotel needs to invest in new sheets to fit the bed as sheets kept coming off.
Shower floor needs to be replaced.
facet loose
bed not comfortable ”
— Verified Guest Clay F. •
✓ Verified Guest Review8/10
“The room wasn't what we booked. The bed and pillows were quite uncomfortable ”
— Verified Guest Bell F. •
✓ Verified Guest Review7/10
“It was good, loved the outdoor balconies!”
— Verified Guest THOMPSON •
✓ Verified Guest Review10/10
“Absolutely amazing place to stay. It is clean, quiet, convenient to uptown Sedona but yet away from the noise. The lobby is comfortable and the staff is very nice. If you are looking for a good place to stay, this is the one. ”
— Verified Guest ROSEN •
✓ Verified Guest Review10/10
“J’ai adoré mon séjour. L’hôtel est à proximité de toutes les attractions de la ville. Il y a deux bornes électriques. Amenez vos adaptateurs. Le personnel est très gentil. La piscine et le tourbillon étaient ouverts. On en a profité la première journée pour se détendre. ”
— Verified Guest DUCLOS •
✓ Verified Guest Review10/10
“Big, clean rooms. Friendly staff. Awesome hot tub and pool. Would definitely stay at this property again. ”
— Verified Guest MEISLING •
✓ Verified Guest Review10/10
“I liked the view from the balcony ”
— Verified Guest BEDARD •
✓ Verified Guest Review1/10
“Left with 80-100 bites all over my body! Notified front desk, manager and housekeeping manager and absolutely no one showed any concern or compassion. Instead everyone has been extremely rude and unconcerned! Said they’d get an exterminator to come in but that’s it. No apology, no concern and didn’t even mention blocking the room until I suggested no one else be allowed to stay in it. Totally unacceptable!”
— Verified Guest RODRIGUEZ •
✓ Verified Guest Review10/10
“The employees were awesome. The views unbelievable Rooms were clean Would never stay anywhere else in Sedona.”
— Verified Guest VERIVE •
✓ Verified Guest Review10/10
“We really enjoyed our stay at the Marriot Courtyard. Very friendly staff, they upgraded our room to an amazing redrock mountain view for our anniversary. The pool and amenities are excellent and the location is conveniently located close to anywhere we wanted to explore in Sedona.”
— Verified Guest HAFSO •
✓ Verified Guest Review10/10
“Everything was clean organized easy to figure out logistically located! Breakfast was delicious, the beds were very comfortable, the shower nice and hot! A suggestion should have a free coffee bar and flavored water. All in all 9 out 10”
— Verified Guest U. •
✓ Verified Guest Review10/10
“Hotel was quiet and nice for weekend stay. West Sedona is easy to get around in. We thought $25 for self parking was ridiculous. Pool was nice and Starbucks handy in lobby.
”
— Verified Guest REA •
✓ Verified Guest Review9/10
“Great view, nice pool”
— Verified Guest GOEB •
✓ Verified Guest Review10/10
“Beautiful scenic sunrises from the 3rd floor gathering space. Only negative is being charged $25/nite for parking when they are outside of downtown. That was ridiculous. ”
— Verified Guest MARQUIS •
✓ Verified Guest Review10/10
“Amazing experience. Staff was so kind and helpful. Room was clean and bed was very comfortable. ”
— Verified Guest BRENNAN •
✓ Verified Guest Review10/10
“Clean hotel ”
— Verified Guest TROUTMAN •
✓ Verified Guest Review10/10
“very clean facilty, great views from room and observation deck , excellent staff”
— Verified Guest WALLACE •
✓ Verified Guest Review10/10
“The resort was excellent! Rooms are very nice with all the amenities we needed. It was to cold for the pool, but the hot tub, wellness center, and other facilities met all of our needs during our stay. ”
— Verified Guest WALSH •
✓ Verified Guest Review7/10
“Stay was uneventful. Beautiful location. Well maintained. Cleaning staff were great. Cold water in the front is so good.
The front desk person at the time of check-in was so rude and unfriendly and demanding us to pay $300 more to cancel (the third party reservation)and rebook because of a name issue of the family member. Thankfully later said that manager intervened and took care of the issue. ”
— Verified Guest NATESAN •
✓ Verified Guest Review10/10
“Beautiful hotel. Stunning views from our room and the outdoor patio. ”
— Verified Guest CLARRY •
✓ Verified Guest Review10/10
“The hotel is nice, well maintained, and great common areas (pool, patio, bar, lobby).”
— Verified Guest ANDERSON •
✓ Verified Guest Review10/10
“Got an upgrade during our stay! ”
— Verified Guest SAN •
✓ Verified Guest Review10/10
“Good location, clean, comfortable bed. The front desk employees were very friendly and kind. The hotel cafe food was good but a little pricy. Surprised that the hotel charged $25 plus tax for parking per night. Will stay again. ”
— Verified Guest HARTFORD •
✓ Verified Guest Review9/10
“Loved the view and comfortable room, close to places we wanted to see in Sedona.”
— Verified Guest D. •
✓ Verified Guest Review10/10
“What a great holiday. Very convenient location for us and nice room!”
— Verified Guest J. •
✓ Verified Guest Review9/10
“We had a very nice stay in Sedona as our home base to explore Northern Arizona. A cozy mountain cabin, super nice staff, laundry available. A great place.”
— Verified Guest C. •
✓ Verified Guest Review9/10
“Nice place to stay. Wasn’t a fan of the charge for parking. ”
— Verified Guest Y. •
✓ Verified Guest Review8/10
“The stay was wonderful. Beds were very comfortable! The rooms are wonderfully cleaned! I was very happy with the room. I will say that being a platinum member of Marriott, I was up abit remiss that waters are no longer included for a stay. ”
— Verified Guest E. •
✓ Verified Guest Review10/10
“The room itself was comfortable and met our needs, but unfortunately, the front desk staff were generally not very friendly and could have been more helpful”
— Verified Guest V. •
✓ Verified Guest Review10/10
“The room was fine, but the front desk staff were generally not very friendly.”
— Verified Guest R. •
✓ Verified Guest Review5/10
“The room was fine, but the front desk staff were generally not very friendly.”
— Verified Guest R. •
✓ Verified Guest Review3/10
“$3.50 for a pint bottle of water at front desk. No drinking water provided in room.
Swimming pool and spa heater not working for our entire stay. They did offer us to use the pool/spa at their other hotel next door but not convenient for our group with little kids.
Standard room cleaning is every other day. We asked (at check in) for every third day as this would be one time in the middle of our stay. Didn’t happen.
Great landscaping and access to easy hiking trail at one end of hotel.
$25 for unsecured parking. Feels like nickle and dime revenue grab instead of charging (maintenance of parking lot) in room rate. This is not an urban location with secured underground or gated/monitored lot.
Lots of little issues that made the hotel disappointing for the price.”
— Verified Guest Y. •
✓ Verified Guest Review9/10
“Beautiful hotel with stunning views - hot tub was down but able to use the one next door at Residence Inn. ”
— Verified Guest P. •
✓ Verified Guest Review10/10
“The hot tub was great. We appreciate the staff’s responsiveness with extra towels and a blanket”
— Verified Guest O. •
✓ Verified Guest Review10/10
“Very good hotel and location. The trail behind the hotel is wonderful.”
— Verified Guest D. •
✓ Verified Guest Review7/10
“Clean room, comfortable bed. Unfortunately when I asked about getting a top floor mountain view room the front desk guy ignored me and gave me room on first floor facing the hotel.”
— Verified Guest T. •
✓ Verified Guest Review10/10
“Guy at front desk when checking in had zero personality and acted like he hated his job being there. Not a good way to start my vacation.”
— Verified Guest I. •
✓ Verified Guest Review9/10
“The restaurant was a special surprise. The food was well prepared and delicious. ”
— Verified Guest H. •
✓ Verified Guest Review10/10
“Fabulous. Friendly staff, cumfy room. Extremely clean and huge TV. Perfect location for exploring. ”
— Verified Guest N. •
✓ Verified Guest Review9/10
“Beautiful views of red rocks vista! Staff was friendly & helpful. We ate dinner every night at hotel & evening was wonderful. Highly recommend staying here! Loved the pool & hot tub. ”
— Verified Guest M. •
✓ Verified Guest Review5/10
“The mattress was not comfortable. There was no tea bags in room. We asked for teabags but they said we have to buy it at the bistro????? Never been to any hotel that would not have teabags availably .
The hotel is out town with a lot of parking space but they charged us for parking,,,,, over all I would not stay there due to location and the mattress which was very uncomfortable.”
— Verified Guest U. •
✓ Verified Guest Review2/10
“I paid extra to have a beautiful view from my balcony, and she stuck us with a view of a building, no red rock! Also she gave us a room all the way to the very back, we were so exhausted just to walk to our room, and I’m an elderly lady with disabilities!”
— Verified Guest T. •
✓ Verified Guest Review8/10
“Hot tub was hot and clean. Bar food area was convenient. Ate breakfast and dinner there. Great staff.”
— Verified Guest D. •
✓ Verified Guest Review9/10
“Logistics, cleanliness, staff excellent derive and demeanor ”
