✓ All 59 reviews are from verified guests who stayed at this property. Sentiment scores are calculated using AI analysis.
AI
Guest Experience Summary
Based on 59 verified guest reviews • Updated
The Residence Inn by Marriott Sedona offers a high-quality stay with an impressive average rating of 9.3/10 based on 59 reviews analyzed. Guests consistently praise the hotel's cleanliness, which received a score of 9.5/10, with 26 mentions highlighting its immaculate condition. The breakfast service is another standout feature, earning a commendable 9.2/10 rating from 28 reviews, with guests appreciating the quality and variety provided. The friendly and helpful staff contribute to the overall positive experience, reflected in a service rating of 8.7/10 based on 70 mentions. However, some guests express concerns regarding the $25 per night parking charge, which they feel is excessive for self-parking. Additionally, while the location is generally well-received with a score of 8.6/10, a few guests noted that it is not as close to the main attractions as they would prefer. Recent reviews from the last 30 days indicate a slight improvement in overall satisfaction, with an average rating of 9.4/10, suggesting that the hotel is maintaining its high standards and addressing guest feedback effectively.
Category Ratings
Service8.7/10
Room Quality8.6/10
Location8.6/10
Food & Dining9.2/10
Cleanliness9.5/10
Amenities7.9/10
Value7.8/10
What Guests Love
+Cleanliness rated 9.5/10 by guests
+Breakfast service scored 9.2/10
+Friendly staff with a service rating of 8.7/10
Areas to Improve
-Parking charge of $25 per night considered excessive by some guests
This summary was generated by Reviewstay using AI analysis of 59 verified guest reviews. All data is sourced from real guests who stayed at this property.
“Disappointed to live in a room like a basement. Pay the high price, not meet my expectation for Marriott hotel. Try to change my room , but unfortunately unable to change.”
— Verified Guest Ting F. •
✓ Verified Guest Review10/10
“Great location! Staff was wonderful and very attentive. ”
— Verified Guest Martinez F. •
✓ Verified Guest Review10/10
“Excellent in all aspects ”
— Verified Guest Malikow F. •
✓ Verified Guest Review10/10
“We stayed for 2 nights. Room, bathroom and kitchen were very clean. Breakfast was decent. Better than most hotels. ”
— Verified Guest Olin F. •
✓ Verified Guest Review10/10
“Great place to stay in Sedona.Everything we needed at our fingertips.Great housekeeper Nicole
made our stay extra clean.Everyone was very pleasant,Well located too”
— Verified Guest Sheldon F. •
✓ Verified Guest Review10/10
“Really enjoyed staying at the Residence Inn, in Sedona. Room was clean, and comfortable. Breakfast was amazing and the guys who worked there were SOOO nice, and just had outstanding customer service. They were super friendly, accommodating, knowledgeable, and easy to talk to. The outside area was very pleasant as well. Will definitely stay here again when back in Sedona.”
— Verified Guest Waser F. •
✓ Verified Guest Review10/10
“Great location and room setup. Perfect for fam of 4.”
— Verified Guest Gangopadhyaya F. •
✓ Verified Guest Review10/10
“As an associate of Marriott for over 30 years this property is great! Room was very comfortable & the shower is wonderful! Not all showers at some other properties are great…. Breakfast team did an excellent job as well. Highly recommend!”
— Verified Guest Hagey F. •
✓ Verified Guest Review10/10
“It was great room and restaurant recommendations were great. Only thing I would change and not sure why we don’t get 2 bottles of water when we check in. Seems like every Marriott’s hotel is different today , confusing ”
— Verified Guest Berg F. •
✓ Verified Guest Review10/10
“The balcony, pool hot tub and breakfast, rooms were great only complaint soft mattress I would recommend everyone to stay here”
— Verified Guest Guenther F. •
✓ Verified Guest Review10/10
“Great location. Hiking shuttle stop across the street. Facility absolutely terrific. Nice kitchen. Surprised at full size fridge. Very good breakfast. Nice staff. ”
— Verified Guest Dietz F. •
✓ Verified Guest Review10/10
“Very clean, well kept, friendly staff, would definitely stay again”
— Verified Guest Riehle F. •
✓ Verified Guest Review10/10
“We absolutely loved our stay. The hotel is superb!”
— Verified Guest Martin F. •
✓ Verified Guest Review10/10
“It was a great stay. It was very quiet.
Our room was clean and had all that we needed.
Breakfast was great everyday.
”
— Verified Guest Teston F. •
✓ Verified Guest Review10/10
“This hotel was amazing! The hotel had great staff, great breakfast, and great rooms! 10/10 for sure would stay here again!”
— Verified Guest Neuman F. •
✓ Verified Guest Review10/10
“Beautiful clean rooms and lobby/breakfast area. Great staff”
— Verified Guest Coleman F. •
✓ Verified Guest Review9/10
“Everything was great during our stay. My only complaint is the parking charge. Insane fee for an upscale place. ”
— Verified Guest Gallacher F. •
✓ Verified Guest Review10/10
“We had a great experience. The staff was friendly. Look for Aspen at the front desk and Adam and Vicky, who made and brought out the delicious breakfast quiche and frittata!”
— Verified Guest Boyles F. •
✓ Verified Guest Review10/10
“Great place! Very clean and the staff was very knowledgeable and friendly!”
— Verified Guest Dorn F. •
✓ Verified Guest Review10/10
“Great location. Clean. Updated. Very nice staff”
— Verified Guest Leikert F. •
✓ Verified Guest Review10/10
“Excellent staff, very professional and extremely accommodating ”
— Verified Guest Keene F. •
✓ Verified Guest Review10/10
“Great place to stay. Very nice. All the staff was helpful and friendly.
The fellow in charge of the breakfast, Adam, was great. Totally on the ball making sure everyone had what they needed and always picking up and cleaning. ”
— Verified Guest Ward F. •
✓ Verified Guest Review10/10
“The Residence Inn is our go-to place to stay for business and a little recreational fun. Very clean, great staff and quiet location. ”
— Verified Guest Pope F. •
✓ Verified Guest Review5/10
“Unprofessional front desk upon check in!”
— Verified Guest Osheim •
✓ Verified Guest Review10/10
“The room was clean, spacious and comfortable. The staff is very friendly. The location is great, not in a congested area but not far from anything in town. There is a beautiful pool and hot tub. The only downside was the pull-out bed was not very comfortable for an adult to sleep on.
”
— Verified Guest Mackovic F. •
✓ Verified Guest Review8/10
“Great hotel and great location! Aspen and Adam were phenomenal! Vickie has a very aggressive personality; I would imagine she often goes on power trips just because she can.”
— Verified Guest Brown F. •
✓ Verified Guest Review7/10
“Hotel was very nice for my trip to Sedona. Centrally located but not too close to the very busy Uptown area. ”
— Verified Guest Brown F. •
✓ Verified Guest Review10/10
“This hotel is wonderful!! The rooms are configured efficiently, the bathroom and shower are great. The water pressure and water temperature were perfect, with the right amount of towel bars and shelves. The staff was friendly and helpful. The location is great too, out away from the congestion and at a traffic signal. The facility is immaculate and user friendly, and the staff are always working to keep it in top shape. A special shout out to the 2 gentlemen that host the breakfast daily. Their work ethic goes above and beyond, and they are friendly and attentive to the needs of their guests! Never have we been more impressed!”
— Verified Guest Lippzer F. •
✓ Verified Guest Review9/10
“The property is very nice and has many amenities that you might expect at higher end properties. The heated outdoor pool and spa along with large fire pit. The only negative would be the 25.00 per night parking charge for self parking. Seems a bit pricey for the privilege of parking your car. It is a tourist area, but the next time I would look at other properties that do not or have a lower charge for self parking.”
— Verified Guest Foster F. •
✓ Verified Guest Review10/10
“Beautiful well kept areas all around hotel. Rooms very intelligently designed. Breakfast area was above average in selection and quality. Proximity to hiking shuttle, trails, and good restaurants was a plus.”
— Verified Guest Alexander F. •
✓ Verified Guest Review10/10
“The staff was great. They were so helpful and always had a great attitude”
— Verified Guest O. •
✓ Verified Guest Review10/10
“Room was nice and we had a good balcony view. Breakfast staff was great. Housekeeping also did a great job. Would stay here again for hike weekend. ”
— Verified Guest B. •
✓ Verified Guest Review10/10
“It was great! The staff was friendly and the room was clean.”
— Verified Guest O. •
✓ Verified Guest Review10/10
“It’s a nice location & I’ve stayed the area before at the Courtyard though. There were a couple sub par services with this Residence Inn: The front desk asked for my business ID? I’m a platinum member and stayed at countless Marriotts last year and no one ever asked for that- I book through business access with my company all the time- I have a business cards but a business ID? It was odd and time consuming at check in as they were entering in information that they should already have off of my biz card. The shower floor was dirty and showed a pic and they blamed the red rock- the filth wasn’t red it was like no one bothered to scrub it. Then they never emailed my receipt and I had to call twice, tried multiple times as emails from their system weren’t coming through and the person on the phone was a bit impatient and rude. Had to
suggest they send it through their front desk email and it finally worked. I travel here often for work & would consider a better location next time.”
— Verified Guest V. •
✓ Verified Guest Review10/10
“Amazing stay”
— Verified Guest P. •
✓ Verified Guest Review10/10
“Fabulous stay. Front desk was amazing. The location was great. Can’t wait to for my next stay. ”
— Verified Guest X. •
✓ Verified Guest Review10/10
“Excellent stay, facility was well maintained and clean. Adam at the breakfast area went above and beyond to make you feel welcomed. He is proactive and maintain the area in great shape. He is a very hard worker and makes everyone feel welcomed. Hats off to him and the crew. ”
— Verified Guest U. •
✓ Verified Guest Review4/10
“The location was on the outskirts of Sedona. My family of 4 traveled from Phoenix to Sedona. The facilities were fine if not very confusingly laid out. The pull out sofa bed was beyond uncomfortable, it was not sleepable. Unfortunately we had to move the mattress to the floor so my daughters could sleep. Which is unacceptable in my opinion. As I checked out I mentioned the pull out sofa was unacceptable and the person at the front desk stated, we have told them multiple times but no one has listened to us. ”
— Verified Guest P. •
✓ Verified Guest Review10/10
“Excellent stay. Clean amazing hotel. Great location. ”
— Verified Guest Y. •
✓ Verified Guest Review10/10
“For a hotel that has only 1 bed and sofa bed in rooms there should be more emphasis on quality mattresses for the sofa bed . Otherwise the rooms are large and complete”
— Verified Guest J. •
✓ Verified Guest Review10/10
“I have stayed at this hotel many times. Have been a Marriott member for 25 years or so and have never been disappointed - from all over the States to Rio de Janeiro. This Sedona Residence Inn has been great. Clean rooms, friendly and efficient staff,
easy parking and plentiful breakfasts. This hotel is hard to beat ”
— Verified Guest L. •
✓ Verified Guest Review10/10
“The “breakfast “ staff was fabulous. BEST EVER!! ”
— Verified Guest A. •
✓ Verified Guest Review1/10
“We weren’t happy with our stay. Being a gold/platinum member I figure you would get treated better. The gentleman in front of me got an upgrade. However, when I asked for one the outcome and response was totally different. The lie was they were sold out. I went on the app and the two bedroom suites were available for booking. I understand an upgrade is not always possible but don’t lie in my face. ”
— Verified Guest Y. •
✓ Verified Guest Review10/10
“Great stay. Rooms were clean. Staff was nice. Continental breakfast was really incredible - spotlessly clean and so many options! ”
— Verified Guest Z. •
✓ Verified Guest Review10/10
“Stunning views and everything you could possibly want accommodations.”
— Verified Guest J. •
✓ Verified Guest Review10/10
“The hospitality and views from our clean room with “kitchen” were awesome. ”
— Verified Guest H. •
✓ Verified Guest Review9/10
“1st off Marriott associates in general were excellent, in particular Vicky K absolutely the best, she should training other associates at other brands and properties! A pleasure, fully understood our requests. Because of her we would return to this specific property!”
— Verified Guest F. •
✓ Verified Guest Review10/10
“We drove from Florida and stopped at a few Marriott locations along the way. Residence Inn Sedona, was by far the cleanest and had the friendliest staff out of the 5 we visited! We didn’t get the names of the 2 gentleman at the front desk who gave us an easier way out of Sedona to Las Vegas, but we made it safely so a big thank you to them!!! Best Marriott experience!!!”
— Verified Guest K. •
✓ Verified Guest Review9/10
“The hotel has a great location. The rooms are laid out very well with plenty of space. Breakfast was very good with a variety of food ”
— Verified Guest D. •
✓ Verified Guest Review9/10
“We had a wonderful 4 night stay at this property. Location was great and a short drive to everywhere. The staff was exceptional! Everyone was so friendly and helpful. Would definitely recommend to anyone visiting Sedona@”
— Verified Guest A. •
✓ Verified Guest Review10/10
“Our experience was fantastic!”
— Verified Guest O. •
✓ Verified Guest Review10/10
“From the time we checked in until we checked out, everyone and everything was wonderful. The room was better than we imagined and the breakfast was delicious. Would definitely stay here again! ”
— Verified Guest E. •
✓ Verified Guest Review8/10
“Nicholas Guistalino made the trip absolutely worth it. He help plan the whole weeks itinerary, help upgrade the room, and even booked reservations for us. It made having status absolutely worth it.
The property itself is just a normal residence inn.
The breakfast is really good with amazing staff. The 2 guys there everyday gave the best service I have ever seen for any hotel breakfast.
Overall, great experience.”
— Verified Guest K. •
✓ Verified Guest Review10/10
“We were very happy with everything!! ”
— Verified Guest H. •
✓ Verified Guest Review9/10
“Spacious and clean ”
— Verified Guest J. •
✓ Verified Guest Review10/10
“Lesley and staff were amazing. Upgraded room for our 50th wedding anniversary! All the staff were amazing. We had an awesome experience and will be returning. Thank you!! ”
— Verified Guest A. •
✓ Verified Guest Review10/10
“The Residence Inn Sedona was spotless and welcoming. The staff was very attentive and friendly, with Sonny and team going above and beyond to make our stay exceptional. Highly recommend!
”
— Verified Guest K. •
✓ Verified Guest Review9/10
“The people working at the hotel are so helpful and concerned. We were given a terrific room with a view which included the accessible accommodation I needed.”