All 172 reviews are from verified guests who stayed at this property. Sentiment scores are calculated using AI analysis.
AI
Guest Experience Summary
Based on 96 verified guest reviews • Updated
The Residence Inn by Marriott Sedona offers a high-quality experience for travelers, reflected in an average rating of 9/10 from 96 verified guest reviews on Reviewstay. Guests frequently commend the hotel's cleanliness, which received an impressive score of 9.3/10, with 47 mentions highlighting the word 'clean.' The service quality is also notable, with an 8.9/10 rating, where staff members like Adam and Steve received specific praise for their attentiveness and friendliness during breakfast service. The location of the hotel is appreciated by 81 guests, earning an 8.5/10 rating, as it provides easy access to popular hiking spots like Boynton Canyon and Airport Mesa. Additionally, the breakfast offerings are well-received, scoring 8.7/10, with many guests noting the variety and quality of food available. However, the hotel does face some concerns regarding value, with a lower score of 6.2/10, indicating that some guests feel the pricing does not align with the overall experience, particularly due to the $25 overnight parking fee that was not disclosed at check-in. Recent reviews from the last 30 days maintain the hotel's strong performance, with an average rating of 9, suggesting consistent guest satisfaction. Overall, the Residence Inn by Marriott Sedona stands out for its cleanliness, service, and convenient location, despite some concerns regarding pricing and parking fees.
Category Ratings
Service8.9/10
Room Quality8.6/10
Location8.5/10
Food & Dining8.7/10
Cleanliness9.3/10
Amenities7.7/10
Value6.2/10
What Guests Love
+Cleanliness rated 9.3/10 by guests
+Service quality scored 8.9/10 with staff commendations
+Location rated 8.5/10 for access to hiking trails
+Breakfast offerings scored 8.7/10 with positive feedback
Areas to Improve
-Some guests report concerns about value for money
This summary was generated by Reviewstay using AI analysis of 96 verified guest reviews. All data is sourced from real guests who stayed at this property.
Reviews
Verified Guest Review10/10
“Large well-appointed rooms, new, nice. Good breakfast (wish there was another protein offered). Only complaint is there were easily 100 empty parking spaces but they still charge you $25/night to park.”
— Verified Guest Williams F. •
Verified Guest Review6/10
“Overall the hotel was nice with good facilities and an excellent location. However, housekeeping could do a better job. We did not have soap in the shower and food was left in the garbage disposal, which caused an awful stench.”
— Verified Guest Shears F. •
Verified Guest Review10/10
“Booked last minute and they took care of us. Great spot just outside of town. Nice and quiet. Will book again ”
— Verified Guest Montague F. •
Verified Guest Review10/10
“Located right on skywalker trail and adjacent to a Sedona trails bus pickup location Breakfast and the breakfast crew are awesome.
”
— Verified Guest Thompson F. •
Verified Guest Review10/10
“Great place. Good breakfast. Spacious room with kitchen. Very nice and friendly staff.”
— Verified Guest Lehtola F. •
Verified Guest Review10/10
“We loved it here! They were so hospitable and the breakfast in the morning was fantastic. The whole place was clean and the pool was great! We will definitely be back. Location was great and close to hikes! Beautiful views!! Staff made you feel like you were at home!”
— Verified Guest Denford F. •
Verified Guest Review10/10
“Hotel was excellent. Extremely clean place ... Just like new. Pool, jacuzzi, and gym top notch. Adam who works Breakfast area was extremely courteous and helpful ... He has a great attitude!!”
— Verified Guest Cuttita F. •
Verified Guest Review10/10
“Everything about the stay was excellent. Clean room, friendly staff, beautiful pool and amenities. Perfect complimentary breakfast for our family of four! ”
— Verified Guest Katzenbach F. •
Verified Guest Review10/10
“The hotel was fantastic. Clean and the staff were polite and super helpful. It’s located close to the Sedona Strip and hiking trails are literally right behind or across the street from the hotel. The room setup was fun and very spacious. We will definitely be going back! ”
— Verified Guest Brinson F. •
Verified Guest Review8/10
“Rooms were good. Vicky at the front desk was a bit rude when we tried to check in which disappointing. The $25 parking is a scam and really puts a bad taste in your mouth, especially when the lot is huge and not in the downtown area. ”
— Verified Guest Lim F. •
Verified Guest Review8/10
“Room was clean. Pool and sauna were inviting. Ample selection at breakfast bar. Staff was nice enough and tentative. The layout of the facility was a little strange there for making it to our room made for an adventure each time. Ac unit made a weird humming noise when it kicked on which interrupted my wife’s sleep a time or two. ”
— Verified Guest Weary F. •
Verified Guest Review10/10
“The hotel staff was so friendly and the room was amazing!”
— Verified Guest Rohleder F. •
Verified Guest Review10/10
“We had a great time! Rooms were very clean! Cleaning staff are Exceptional! Few that we befriended by name were very Kind and helpful! Adam, Stephen, Hats off to these 2 Guys! They made us feel right at home! they went above and beyond! Providing us with great tips and places to eat and do Around Sedona!! Breakfast was OK! Would be nice to have Freshly made Items instead of packaged breakfast goods! But it was doable! Young women named Celia ( I’m not sure of her name)? she was so attentive to our needs! Thank you for a great stay!! ”
— Verified Guest Regalado F. •
Verified Guest Review10/10
“Very Comfortable, Jill at the front desk was Great!”
— Verified Guest Ream F. •
Verified Guest Review10/10
“Warm greeting from check in to check out. Room was clean and comfortable.
Breakfast buffet was perfect. Did I say how friendly the staff was?”
— Verified Guest King F. •
Verified Guest Review10/10
“Nice big room, very clean, good gym and decent breakfast. Beautiful location a little far away from town.
”
— Verified Guest Millott F. •
Verified Guest Review10/10
“It was very good.”
— Verified Guest Lara F. •
Verified Guest Review10/10
“Thank you for the personalized welcome card. It meant a lot. The staff in charge of the breakfast area was fantastic. Stephen and Adam provided service like I was eating at a 5 star restaurant
”
— Verified Guest Ransom F. •
Verified Guest Review10/10
“Room was fine . Even with DND Sign on door , housekeeping woke us up at 9:00am . This is totally unacceptable. The $25 parking fee is an absolute joke
and just another way of raping the consumer . Never again . ”
— Verified Guest Strakele F. •
Verified Guest Review6/10
“I was surprised to see a room cleaner with her two toddlers in tow. The sheets were horribly stained. ”
— Verified Guest Callahan F. •
Verified Guest Review10/10
“This is a beautiful property, the service and staff were great. The breakfast was wonderful. All the amenities were carefully thought through carefully and well implemented. The location was great as well.”
— Verified Guest Shebaclo F. •
Verified Guest Review8/10
“We stayed one night earlier this week. The check-in staff was not friendly or helpful at all and it was obvious they weren’t familiar with the layout of the hotel because we were given directions to go way out of our way to find the room. However, the room itself was very nice, as was the pool and the included breakfast is awesome’ service staff were very upbeat and helpful!”
— Verified Guest Laduke F. •
Verified Guest Review10/10
“Great hotel. Excellent staff; very helpful and professional ”
— Verified Guest Ryan F. •
Verified Guest Review10/10
“Very comfortable room. Staff at breakfast was wonderful. ”
— Verified Guest Jericoff F. •
Verified Guest Review10/10
“The amenities and views from this location were spectacular. ”
— Verified Guest Snyders F. •
Verified Guest Review7/10
“Unfortunately, the view from the room was not good.”
— Verified Guest Ito F. •
Verified Guest Review10/10
“Absolutely lovely. The staff is helpful and courteous and the room was spotless. I would recommend this location with no hesitation.”
— Verified Guest Labohn F. •
Verified Guest Review2/10
“Check in was very rude. Made what was supposed to be a very special occasion less so. Charging $25 for uncovered parking (which was plentiful) is criminal. Had to get up in the middle of the night to turn of air conditioning due to a loud rattling noise. Would not recommend. ”
— Verified Guest Velez F. •
Verified Guest Review10/10
“Room was big and the breakfast was good”
— Verified Guest Colbert F. •
Verified Guest Review7/10
“The room was nice enough but was a VERY misleading "Balcony" room that had no balcony. Not at all thrilled that we paid extra for a "balcony room" that was at ground-level with no views. ”
— Verified Guest Davis F. •
Verified Guest Review5/10
“The maid service was sub par. Had to ask multiple times for soap refill. The pool was not heated as advertised. ”
— Verified Guest Ferguson F. •
Verified Guest Review10/10
“Breakfast service was unbelievable!! Adam and Steve & kitchen staff were incredible. There was more staff there too, but didn’t get more namee. Food was hot and tasted great. Variety was nice. The area was clean and Adam and Steve both cleaned tables and removed our plates without hesitation. Thank you guys!!
I would recommend this hotel. Nice place and good location. I’m a bit disappointed in the parking fee required but whatever. I would have thought status would have been a consideration for waiving fee. I’m surprised Marriott does this.
Rest of the stay was fine.
A beautiful walking path in back of hotel, but no access due to a fence with no gate in sight. ”
— Verified Guest Haas F. •
Verified Guest Review10/10
“The staff was amazing, the property was as clean as I have ever seen and the parking and amenities made this place feel like “why the hell did I never stay here before!”
Congrats folks - five stars”
— Verified Guest Hall F. •
Verified Guest Review10/10
“Friendly and helpful staff. Breakfast was good. Excellent coffee. Nice to have the Bistro next door.”
— Verified Guest Bruckner F. •
Verified Guest Review8/10
“Hotel is in a great location. Unfortunately we paid for a balcony room, but it didnt have any great views. Looking straight out you saw dirt and people walking in the trail. Very disappointing for the price. ”
— Verified Guest Mackey F. •
Verified Guest Review10/10
“Everything was great”
— Verified Guest Pawlos F. •
Verified Guest Review10/10
“Wonderful stay! The breakfast was amazing. Staff was attentive and always eager to help.”
— Verified Guest Kerns F. •
Verified Guest Review10/10
“Great room! Staff friendly and helpful! Clean! Good free breakfast. Free WiFi not good, couldn’t send picture to family or use Netflix. Not liking the $25/day parking. ”
— Verified Guest Snyder F. •
Verified Guest Review10/10
“Great location rooms were clean and very spacious. Staff was amazing super friendly and helpful. ”
— Verified Guest Tellez F. •
Verified Guest Review10/10
“It was awesome! The resort is in a great location and has wonderful amenities. Breakfast was great too! Front desk again, Bianca, was amazing and gave us excellent hiking recommendations. ”
— Verified Guest Stobaugh F. •
Verified Guest Review10/10
“Impressed by how much the staff took pride in how their facility presented itself. Every day at least one staff member asked if I needed anything and how was my stay. Outstanding 5Star Service! ”
— Verified Guest Harlambakis F. •
Verified Guest Review9/10
“Easy access to town and trails. ”
— Verified Guest Covey F. •
Verified Guest Review3/10
“No help with finding room nor with luggage, load a/c unit, mold in shower, room smelled like dog, combative employee about mold in shower, stressful breakfast where I felt like I was being watched while I ate, room change request not honored, cleaning crew rushed me out of my room a half hour early the last day,very stressful to feel like I had to rush when I paid for that half hour”
— Verified Guest Vonhurst F. •
Verified Guest Review10/10
“Outstanding property, very well managed and we can't say enough about the "Good Morning" ambassadors at breakfast! 10 of 10 would stay again.”
— Verified Guest Aelick F. •
Verified Guest Review10/10
“Simple , clean, and friendly staff”
— Verified Guest Williams F. •
Verified Guest Review6/10
“Better than the Hilton”
— Verified Guest Lamb F. •
Verified Guest Review10/10
“Great property! Very pet friendly!”
— Verified Guest Spilman F. •
Verified Guest Review10/10
“Would definitely recommend this hotel. The room was very clean and spacious. A full kitchen is definitely nice. Everyone is very personable and helpful. Can’t say enough about the breakfast and breakfast staff. A great way to start the day. Will definitely return. ”
— Verified Guest McDermott F. •
Verified Guest Review10/10
“The staff was extremely accommodating. Special shutoff to Vicky, Steven and Adam at the front desk and breakfast service”
— Verified Guest MacKenzie F. •
Verified Guest Review10/10
“Wonderful stay! Clean, very attentive, and great staff. Close enough to downtown - would definitely stay again. ”
— Verified Guest Dinino F. •
Verified Guest Review9/10
“Great property with a good location. On the edge of town but just a short drive to hikes and good restaurants. Breakfast was a good mix of foods with menus changing daily. My only suggestion would be to open breakfast earlier. We missed two days because our hikes/tours started before it opened. ”
— Verified Guest Mowery F. •
Verified Guest Review10/10
“Extremely nice and well run hotel. All the associates from the front desk, food services and room assistance were wonderful. 10 out of 10”
— Verified Guest Laratta F. •
Verified Guest Review8/10
“Great location- near wonderful trails and star gazing area. Breakfast was good, lots of options; only challenge was needing to request housekeeping after 3 days- it automatic!”
— Verified Guest Karan F. •
Verified Guest Review10/10
“Room was clean. Bed extremelycomfortable. Location perfect. Breakfast delicious. Staff exceptional. Extra shout out to Adam for engaging all the guests and making them feel welcome.”
— Verified Guest Zappulla F. •
Verified Guest Review2/10
“There is no bottle water provided for the price level they charged. Besides, I paid $7.00 for two bottle water from their mini market. As far as parking, it’s outdoor under the sun, and they still want $30 for it. Breakfast is not better than others. Won’t go back again.”
— Verified Guest Zhang F. •
Verified Guest Review10/10
“Friendly staff. Our rooms were very clean. The breakfast was great.”
— Verified Guest Moffett F. •
Verified Guest Review10/10
“Location was great. Beautiful grounds. Friendly staff. Excellent breakfast. Lovely pool area.”
— Verified Guest Hall F. •
Verified Guest Review10/10
“We had a fantastic stay. Here are the highlights:
• Excellent Breakfast: A great way to start every day; the food was consistently high quality.
• Standout Service: The staff were incredibly friendly. We want to give a special shout-out to Adam, who provided wonderful, friendly attention to all the breakfast guests.
• Prime Location: We loved the easy access to local trails and the shuttle system, making exploring so much simpler.
• Clean & Scenic: Our rooms were very clean, and the views from the property are absolutely beautiful.
Highly recommended for anyone visiting the area!”
— Verified Guest Bodley F. •
Verified Guest Review10/10
“The hotel is spacious and very clean. Enjoyed breakfast each morning with lots of choices. Staff was very helpful and friendly.”
— Verified Guest Butrica F. •
Verified Guest Review10/10
“Clean room, friendly staff ”
— Verified Guest Virga F. •
Verified Guest Review10/10
“Great staff, clean, and perfect breakfast!”
— Verified Guest Jacobs F. •
Verified Guest Review10/10
“Clean and very friendly breakfast staff!”
— Verified Guest Moodie F. •
Verified Guest Review8/10
“Enjoyed our stay. Great room, enjoyed complimentary breakfast. Adam who handled the breakfast service was attentive. Pool and jacuzzi could have been cleaner.”
— Verified Guest Diaz F. •
Verified Guest Review10/10
“Great location and access to trails.”
— Verified Guest Latteo F. •
Verified Guest Review6/10
“Disappointed there was zero view especially given location- room was parking lot and brick wall. Pool was nice and room was spacious 1 bedroom king suite). Best part was the very friendly breakfast staff. ”
— Verified Guest Medley F. •
Verified Guest Review10/10
“Wonderful location, spotless room, very comfortable and best of all, all of the associates at this hotel were genuinely lovely. ”
— Verified Guest Sampson F. •
Verified Guest Review10/10
“Wonderful Staff and service! Good food plus the heated pool and Hot Tub! Very relaxing stay.”
— Verified Guest Garingan F. •
Verified Guest Review2/10
“Stayed for 4 nights in a hovel of a room (view of a concrete wall 2 ft from the window; room was below the level of the parking lot). No housekeeper would have come at all if I had not made a specific request late on the 3rd day. Shower pan was gross, no one is cleaning this place properly. Had to ASK for everything, even toilet paper. Pool is nice, breakfast was ok and the staff in the dining room worked hard and were attentive. Basically I recommend staying somewhere else. You can beat this, especially for the money.”
— Verified Guest Marsh F. •
Verified Guest Review8/10
“Excellent customer service. Great location. Very family friendly. ”
— Verified Guest Boots F. •
Verified Guest Review10/10
“Great stay! Clean, good location, staff was excellent ”
— Verified Guest Meyers F. •
Verified Guest Review10/10
“Great place to stay. The room was clean and quiet, breakfast was great - always eggs and proteins along with some fruit, yogurt, and breads, and everyone was friendly. The pool and hot tub come in handy after a day of hiking. ”
— Verified Guest Jozwiak F. •
Verified Guest Review10/10
“Service and responsiveness were amazing. ”
— Verified Guest Joyce F. •
Verified Guest Review10/10
“Fantastic accommodations. Great location with easy access to restaurants and trails. ”
— Verified Guest Sagissor F. •
Verified Guest Review7/10
“Location was perfect! Breakfast was less than stellar than stellar. For the amount of money that we paid for 3 night stay, daily housekeeping should be provided!”
— Verified Guest Tutt F. •
Verified Guest Review7/10
“The breakfast was less than stellar. For the amount of money we paid for a 3 night visit, daily housekeeping should occur!
The location was perfect!”
“This is our go to spot when we come to Sedona and now that there is a shuttle to take you in town it’s a great out of the tourist hustle and bustle! The staff is always friendly and the rooms are always spotless!”
— Verified Guest Moss F. •
Verified Guest Review10/10
“Excellent stay. Beautiful and clean room. Great pool and hot tub. Friendly service. Will stay again!”
— Verified Guest Arvold F. •
Verified Guest Review10/10
“Excellent accommodations! Staff very friendly and professional.”
— Verified Guest HERNANDEZ •
Verified Guest Review6/10
“The hotel is overpriced. Plus they charge you for overnight parking (which we were not told at check-in and only learned of the charge when we got receipt emailed to us). The only positive thing we experienced was talking to Adam who works in the morning breakfast area. He was friendly and informative on some travel suggestions. ”
— Verified Guest Parry F. •
Verified Guest Review10/10
“Very up-to-date facilities with nice employees. The breakfast was great and the man working the area was kind and helpful. We liked the location and there is a hiking trail behind that we used. ”
— Verified Guest Crews F. •
Verified Guest Review10/10
“Tremendous experience. We had accidentally booked the wrong dates during spring break. The manager was able to take care of us. The staff was incredibly friendly and helpful. The facilities are great. Highly recommend!”
“Beautiful hotel and great location for us. Restored my faith in Marriott properties ”
— Verified Guest Pelletier F. •
Verified Guest Review9/10
“My husband and I really enjoyed our four-night stay at the Residence Inn Sedona. The location was excellent - especially for easy access to Boynton Canyon and Airport Mesa. The amenities were a big plus, including laundry, breakfast, the meditation site, and the pool.
Adam, who helped at breakfast, truly stood out. He was friendly, attentive, and made us feel well taken care of each morning.
The only downside was the room view. The website gave the impression that we would have a scenic view, which wasn’t the case, so that was a bit disappointing.
Overall, though, we had a great stay and would definitely consider returning.”
— Verified Guest Feldman F. •
Verified Guest Review10/10
“We loved the view from our patio. Great location with easy parking and easy access to activities. ”
— Verified Guest Kowalczyk F. •
Verified Guest Review10/10
“Great property with expansive views friendly staff and comfy beds”
— Verified Guest Lynn F. •
Verified Guest Review10/10
“Rooms were clean. Breakfast was delicious and breakfast staff was always very helpful and attentive. ”
— Verified Guest Burggren F. •
Verified Guest Review10/10
“I had a great stay, beautiful place with kind people and great service.
Thank you all!”
— Verified Guest Tamas F. •
Verified Guest Review10/10
“Nice comfy room. Great staff. Good breakfast. ”
— Verified Guest Gilbreath F. •
Verified Guest Review10/10
“Wonderful! We hope to come back. The staff, the room, breakfast, pool, hot tub, location, everything was great 😎”
— Verified Guest Swain F. •
Verified Guest Review10/10
“We were traveling with family that included 4 adults, an infant, and a dog. The rooms were wonderful. The staff were even better!! One key note as a traveler is that the shower layout is my favorite ever! Knowing which door to use in addition to the placement of the water control, small ‘bench’, and washcloth bar were perfect. The only drawback for us were the guests above us on our last night allowing a child to stomp around as well as bang on pots/pans. Of course, that is very difficult to avoid. The facility as a whole is spot on. Should we return to Sedona, we would stay again but on the top floor. ”
— Verified Guest Pike F. •
Verified Guest Review10/10
“Very friendly staff
Wonderful view
Delicious breakfast every morning ”
— Verified Guest Hunt F. •
Verified Guest Review6/10
“No problem ice bucket, no luggage holder, no caffeine coffe in room”
— Verified Guest Zakrzewski F. •
Verified Guest Review5/10
“Not sure if my review went through. So doing again. Numerous issues. Tried to use points and money could not even though my husband booked online. Receptionist not very helpful. Mirror half lite in bathroom, noisy air conditioner. Had to move rooms. No pool or hot tub only notified by note on door when arrived. We had to go to property next door. Cost was approximately $100 more per night when not online even though we booked it online. I think it said we got a balcony room which we did not. Overlooked roof first night. Had to move rooms due to loud air conditioning. Not what we would expect out of Marriott. ”
— Verified Guest Hickey F. •
Verified Guest Review10/10
“Excellent, the best Residence Inn I’ve ever stayed at. The room was large and well appointed. Properly seems new or newly renovated. Great location ”
— Verified Guest Waithe F. •
Verified Guest Review10/10
“The views are fantastic and the staff is excellent.
We stay here every year. ”
— Verified Guest Roulston F. •
Verified Guest Review10/10
“The views are fantastic and the staff is excellent.
We stay here every year. ”
— Verified Guest Roulston F. •
Verified Guest Review9/10
“It was wonderful! I would have preferred to have a few wrapped paper cups in the room along with the “real” glasses. I prefer the sanitary aspect of wrapped, disposable cups. Similarly, I would have liked to have a plastic liner for the ice container.
The breakfast bar was excellent. Our previous Marriott had a selection of cheeses that could be added to sandwiches. I really liked that. I was a bit disappointed that there were no waffles during the week. But the service was excellent.
The front desk staff was very knowledgeable about food but not about tours. A display case of brochures would have been appreciated.
Overall, well done. Thank you for a very comfortable stay!”
— Verified Guest Acencio F. •
Verified Guest Review9/10
“Great views, clean rooms, and friendly staff. Would recommend and stay again. ”
— Verified Guest Long F. •
Verified Guest Review10/10
“Our fav marriott yet. Room was perfect, outdoor area & bfast great. ”
— Verified Guest Pickard F. •
Verified Guest Review10/10
“Awesome place to stay while visiting Sedona.”
— Verified Guest Samis F. •
Verified Guest Review10/10
“The breakfast kitchen staff were attentive, polite and friendly. Looked fwd to seeing them in the morning.”
— Verified Guest Hallstaff F. •
Verified Guest Review10/10
“We loved the hotel. We arrived early on Tuesday and Vicky allowed us to use the pool area until our rooms were ready. We had just finished a few hikes in the area so we really appreciated being able to cool off by the pool. After we checked in she also helped us with getting to the shuttle to the downtown area and back to the hotel
The staff including the manager in the morning at the continental breakfast were amazing as well. The hotel was very busy but the staff kept the tables cleared and food stocked and were so friendly as well. We will be back next year and thank you all. ”
— Verified Guest Bencze F. •
Verified Guest Review10/10
“Staff and facilities were excellent. Attentive, clean and comfortable. Excellent service.”
— Verified Guest Klingert F. •
Verified Guest Review10/10
“Associates were very professional.
”
— Verified Guest Jones F. •
Verified Guest Review9/10
“Our stay was great! Staff were
all very friendly and polite. Breakfast was fantastic! Great variety of choices. We really liked the Location; far away from the traffic of Sedona but close enough for a quick drive to resturants. ”
— Verified Guest Melka F. •
Verified Guest Review10/10
“service at breakfast was outstanding ”
— Verified Guest Staz F. •
Verified Guest Review5/10
“$25 per night parking is absurd, there’s no shortage of parking. Nice showers in the room but our view of the red mountains was completely blocked off, which was disappointing. Breakfast buffet needs Greek yogurt.”
— Verified Guest Richardson F. •
Verified Guest Review10/10
“Excellent stay! Beautiful decor, attentive staff, great layout with pool in the middle (outdoor heated). Took a left on to Red Rock Loop Rd. For a self driving tour, and to the right is a Cultural Park for star gazing. Couldn't have been better!!! Near lots of restaurants and stores, could walk if nicer out. ”
— Verified Guest Oliver F. •
Verified Guest Review10/10
“Everyone was wonderful and very nice. From Check in, to the breakfast crew to check out. We did not use housekeeping but they smiled when I saw them in passing. The breakfast crew were top notch and on their game, and did it with a smile. I was very impressed with their ethics and standards of maintaining a very clean and fully stocked breakfast buffet. Please acknowledge them for their outstanding work on my behalf. I will highly recommend this hotel to others and let Costco know. ”
— Verified Guest Chrampanis F. •
Verified Guest Review3/10
“The facility is very new, the room is very clean, the staff are very nice.
The room is the worst room I have ever stayed in with regard of sound proofing. There is absolutely no soundproofing in my room and I can hear loud and clear about my next room, their conversation, their TV sound.
Also, even this is a new facility, a lot of things looks old and dingy, such as th mattress of the sofa bed and the towels.
I would not choose this particular facility without them fixing these issues. ”
“Disappointed to live in a room like a basement. Pay the high price, not meet my expectation for Marriott hotel. Try to change my room , but unfortunately unable to change.”
— Verified Guest Ting F. •
Verified Guest Review10/10
“Great location! Staff was wonderful and very attentive. ”
— Verified Guest Martinez F. •
Verified Guest Review10/10
“Excellent in all aspects ”
— Verified Guest Malikow F. •
Verified Guest Review10/10
“We stayed for 2 nights. Room, bathroom and kitchen were very clean. Breakfast was decent. Better than most hotels. ”
— Verified Guest Olin F. •
Verified Guest Review10/10
“Great place to stay in Sedona.Everything we needed at our fingertips.Great housekeeper Nicole
made our stay extra clean.Everyone was very pleasant,Well located too”
— Verified Guest Sheldon F. •
Verified Guest Review10/10
“Really enjoyed staying at the Residence Inn, in Sedona. Room was clean, and comfortable. Breakfast was amazing and the guys who worked there were SOOO nice, and just had outstanding customer service. They were super friendly, accommodating, knowledgeable, and easy to talk to. The outside area was very pleasant as well. Will definitely stay here again when back in Sedona.”
— Verified Guest Waser F. •
Verified Guest Review10/10
“Great location and room setup. Perfect for fam of 4.”
— Verified Guest Gangopadhyaya F. •
Verified Guest Review10/10
“As an associate of Marriott for over 30 years this property is great! Room was very comfortable & the shower is wonderful! Not all showers at some other properties are great…. Breakfast team did an excellent job as well. Highly recommend!”
— Verified Guest Hagey F. •
Verified Guest Review10/10
“It was great room and restaurant recommendations were great. Only thing I would change and not sure why we don’t get 2 bottles of water when we check in. Seems like every Marriott’s hotel is different today , confusing ”
— Verified Guest Berg F. •
Verified Guest Review10/10
“The balcony, pool hot tub and breakfast, rooms were great only complaint soft mattress I would recommend everyone to stay here”
— Verified Guest Guenther F. •
Verified Guest Review10/10
“Great location. Hiking shuttle stop across the street. Facility absolutely terrific. Nice kitchen. Surprised at full size fridge. Very good breakfast. Nice staff. ”
— Verified Guest Dietz F. •
Verified Guest Review10/10
“Very clean, well kept, friendly staff, would definitely stay again”
— Verified Guest Riehle F. •
Verified Guest Review10/10
“We absolutely loved our stay. The hotel is superb!”
— Verified Guest Martin F. •
Verified Guest Review10/10
“It was a great stay. It was very quiet.
Our room was clean and had all that we needed.
Breakfast was great everyday.
”
— Verified Guest Teston F. •
Verified Guest Review10/10
“This hotel was amazing! The hotel had great staff, great breakfast, and great rooms! 10/10 for sure would stay here again!”
— Verified Guest Neuman F. •
Verified Guest Review10/10
“Beautiful clean rooms and lobby/breakfast area. Great staff”
— Verified Guest Coleman F. •
Verified Guest Review9/10
“Everything was great during our stay. My only complaint is the parking charge. Insane fee for an upscale place. ”
— Verified Guest Gallacher F. •
Verified Guest Review10/10
“We had a great experience. The staff was friendly. Look for Aspen at the front desk and Adam and Vicky, who made and brought out the delicious breakfast quiche and frittata!”
— Verified Guest Boyles F. •
Verified Guest Review10/10
“Great place! Very clean and the staff was very knowledgeable and friendly!”
— Verified Guest Dorn F. •
Verified Guest Review10/10
“Great location. Clean. Updated. Very nice staff”
— Verified Guest Leikert F. •
Verified Guest Review10/10
“Excellent staff, very professional and extremely accommodating ”
— Verified Guest Keene F. •
Verified Guest Review10/10
“Great place to stay. Very nice. All the staff was helpful and friendly.
The fellow in charge of the breakfast, Adam, was great. Totally on the ball making sure everyone had what they needed and always picking up and cleaning. ”
— Verified Guest Ward F. •
Verified Guest Review10/10
“The Residence Inn is our go-to place to stay for business and a little recreational fun. Very clean, great staff and quiet location. ”
— Verified Guest Pope F. •
Verified Guest Review5/10
“Unprofessional front desk upon check in!”
— Verified Guest Osheim •
Verified Guest Review10/10
“The room was clean, spacious and comfortable. The staff is very friendly. The location is great, not in a congested area but not far from anything in town. There is a beautiful pool and hot tub. The only downside was the pull-out bed was not very comfortable for an adult to sleep on.
”
— Verified Guest Mackovic F. •
Verified Guest Review8/10
“Great hotel and great location! Aspen and Adam were phenomenal! Vickie has a very aggressive personality; I would imagine she often goes on power trips just because she can.”
— Verified Guest Brown F. •
Verified Guest Review7/10
“Hotel was very nice for my trip to Sedona. Centrally located but not too close to the very busy Uptown area. ”
— Verified Guest Brown F. •
Verified Guest Review10/10
“This hotel is wonderful!! The rooms are configured efficiently, the bathroom and shower are great. The water pressure and water temperature were perfect, with the right amount of towel bars and shelves. The staff was friendly and helpful. The location is great too, out away from the congestion and at a traffic signal. The facility is immaculate and user friendly, and the staff are always working to keep it in top shape. A special shout out to the 2 gentlemen that host the breakfast daily. Their work ethic goes above and beyond, and they are friendly and attentive to the needs of their guests! Never have we been more impressed!”
— Verified Guest Lippzer F. •
Verified Guest Review9/10
“The property is very nice and has many amenities that you might expect at higher end properties. The heated outdoor pool and spa along with large fire pit. The only negative would be the 25.00 per night parking charge for self parking. Seems a bit pricey for the privilege of parking your car. It is a tourist area, but the next time I would look at other properties that do not or have a lower charge for self parking.”
— Verified Guest Foster F. •
Verified Guest Review10/10
“Beautiful well kept areas all around hotel. Rooms very intelligently designed. Breakfast area was above average in selection and quality. Proximity to hiking shuttle, trails, and good restaurants was a plus.”
— Verified Guest Alexander F. •
Verified Guest Review10/10
“The staff was great. They were so helpful and always had a great attitude”
— Verified Guest O. •
Verified Guest Review10/10
“Room was nice and we had a good balcony view. Breakfast staff was great. Housekeeping also did a great job. Would stay here again for hike weekend. ”
— Verified Guest B. •
Verified Guest Review10/10
“It was great! The staff was friendly and the room was clean.”
— Verified Guest O. •
Verified Guest Review10/10
“It’s a nice location & I’ve stayed the area before at the Courtyard though. There were a couple sub par services with this Residence Inn: The front desk asked for my business ID? I’m a platinum member and stayed at countless Marriotts last year and no one ever asked for that- I book through business access with my company all the time- I have a business cards but a business ID? It was odd and time consuming at check in as they were entering in information that they should already have off of my biz card. The shower floor was dirty and showed a pic and they blamed the red rock- the filth wasn’t red it was like no one bothered to scrub it. Then they never emailed my receipt and I had to call twice, tried multiple times as emails from their system weren’t coming through and the person on the phone was a bit impatient and rude. Had to
suggest they send it through their front desk email and it finally worked. I travel here often for work & would consider a better location next time.”
— Verified Guest V. •
Verified Guest Review10/10
“Amazing stay”
— Verified Guest P. •
Verified Guest Review10/10
“Fabulous stay. Front desk was amazing. The location was great. Can’t wait to for my next stay. ”
— Verified Guest X. •
Verified Guest Review10/10
“Excellent stay, facility was well maintained and clean. Adam at the breakfast area went above and beyond to make you feel welcomed. He is proactive and maintain the area in great shape. He is a very hard worker and makes everyone feel welcomed. Hats off to him and the crew. ”
— Verified Guest U. •
Verified Guest Review4/10
“The location was on the outskirts of Sedona. My family of 4 traveled from Phoenix to Sedona. The facilities were fine if not very confusingly laid out. The pull out sofa bed was beyond uncomfortable, it was not sleepable. Unfortunately we had to move the mattress to the floor so my daughters could sleep. Which is unacceptable in my opinion. As I checked out I mentioned the pull out sofa was unacceptable and the person at the front desk stated, we have told them multiple times but no one has listened to us. ”
— Verified Guest P. •
Verified Guest Review10/10
“Excellent stay. Clean amazing hotel. Great location. ”
— Verified Guest Y. •
Verified Guest Review10/10
“For a hotel that has only 1 bed and sofa bed in rooms there should be more emphasis on quality mattresses for the sofa bed . Otherwise the rooms are large and complete”
— Verified Guest J. •
Verified Guest Review10/10
“I have stayed at this hotel many times. Have been a Marriott member for 25 years or so and have never been disappointed - from all over the States to Rio de Janeiro. This Sedona Residence Inn has been great. Clean rooms, friendly and efficient staff,
easy parking and plentiful breakfasts. This hotel is hard to beat ”
— Verified Guest L. •
Verified Guest Review10/10
“The “breakfast “ staff was fabulous. BEST EVER!! ”
— Verified Guest A. •
Verified Guest Review1/10
“We weren’t happy with our stay. Being a gold/platinum member I figure you would get treated better. The gentleman in front of me got an upgrade. However, when I asked for one the outcome and response was totally different. The lie was they were sold out. I went on the app and the two bedroom suites were available for booking. I understand an upgrade is not always possible but don’t lie in my face. ”
— Verified Guest Y. •
Verified Guest Review10/10
“Great stay. Rooms were clean. Staff was nice. Continental breakfast was really incredible - spotlessly clean and so many options! ”
— Verified Guest Z. •
Verified Guest Review10/10
“Stunning views and everything you could possibly want accommodations.”
— Verified Guest J. •
Verified Guest Review10/10
“The hospitality and views from our clean room with “kitchen” were awesome. ”
— Verified Guest H. •
Verified Guest Review9/10
“1st off Marriott associates in general were excellent, in particular Vicky K absolutely the best, she should training other associates at other brands and properties! A pleasure, fully understood our requests. Because of her we would return to this specific property!”
— Verified Guest F. •
Verified Guest Review10/10
“We drove from Florida and stopped at a few Marriott locations along the way. Residence Inn Sedona, was by far the cleanest and had the friendliest staff out of the 5 we visited! We didn’t get the names of the 2 gentleman at the front desk who gave us an easier way out of Sedona to Las Vegas, but we made it safely so a big thank you to them!!! Best Marriott experience!!!”
— Verified Guest K. •
Verified Guest Review9/10
“The hotel has a great location. The rooms are laid out very well with plenty of space. Breakfast was very good with a variety of food ”
— Verified Guest D. •
Verified Guest Review9/10
“We had a wonderful 4 night stay at this property. Location was great and a short drive to everywhere. The staff was exceptional! Everyone was so friendly and helpful. Would definitely recommend to anyone visiting Sedona@”
— Verified Guest A. •
Verified Guest Review10/10
“Our experience was fantastic!”
— Verified Guest O. •
Verified Guest Review10/10
“From the time we checked in until we checked out, everyone and everything was wonderful. The room was better than we imagined and the breakfast was delicious. Would definitely stay here again! ”
— Verified Guest E. •
Verified Guest Review8/10
“Nicholas Guistalino made the trip absolutely worth it. He help plan the whole weeks itinerary, help upgrade the room, and even booked reservations for us. It made having status absolutely worth it.
The property itself is just a normal residence inn.
The breakfast is really good with amazing staff. The 2 guys there everyday gave the best service I have ever seen for any hotel breakfast.
Overall, great experience.”
— Verified Guest K. •
Verified Guest Review10/10
“We were very happy with everything!! ”
— Verified Guest H. •
Verified Guest Review9/10
“Spacious and clean ”
— Verified Guest J. •
Verified Guest Review10/10
“Lesley and staff were amazing. Upgraded room for our 50th wedding anniversary! All the staff were amazing. We had an awesome experience and will be returning. Thank you!! ”
— Verified Guest A. •
Verified Guest Review10/10
“The Residence Inn Sedona was spotless and welcoming. The staff was very attentive and friendly, with Sonny and team going above and beyond to make our stay exceptional. Highly recommend!
”
— Verified Guest K. •
Verified Guest Review9/10
“The people working at the hotel are so helpful and concerned. We were given a terrific room with a view which included the accessible accommodation I needed.”