All 39 reviews are from verified guests who stayed at this property. Sentiment scores are calculated using AI analysis.
AI
Guest Experience Summary
Based on 19 verified guest reviews • Updated
The Fairfield by Marriott Inn & Suites in Sierra Vista, AZ, offers a high-quality experience for guests, reflected in its impressive average rating of 9.5 out of 10 from 19 reviews analyzed. A significant 89% of guests reported positive experiences, highlighting the hotel's cleanliness, which received a perfect score of 10 out of 10 based on 11 mentions. Guests frequently praised the friendly service, with an average rating of 9.3 out of 10, underscoring the welcoming demeanor of the staff, particularly at the front desk. The hotel’s overall room comfort also stood out, earning an 8.9 out of 10 rating from 20 mentions, indicating a strong preference for the spacious suites. However, the location received a lower score of 7.8 out of 10, suggesting that some guests found it less ideal for certain activities, although many appreciated its proximity to local amenities and attractions. The food and dining experience, rated at 7.9 out of 10, received mixed feedback, with guests noting the complimentary breakfast as satisfactory but suggesting room for improvement. Recent reviews from the last 30 days reflect an even higher average rating of 10 out of 10, with guests continuing to express satisfaction with the cleanliness and friendly service. Overall, the Fairfield by Marriott Inn & Suites in Sierra Vista is a solid choice for travelers seeking comfort and hospitality, despite minor concerns regarding location and dining options.
Category Ratings
Service9.3/10
Room Quality8.9/10
Location7.8/10
Cleanliness10/10
Food & Dining7.9/10
Amenities9/10
What Guests Love
+Cleanliness rated 10/10 by guests
+Service rated 9.3/10 with friendly staff
+Room comfort rated 8.9/10 for spacious suites
Areas to Improve
-Location rated 7.8/10, indicating mixed reviews
This summary was generated by Reviewstay using AI analysis of 19 verified guest reviews. All data is sourced from real guests who stayed at this property.
Reviews
Verified Guest Review10/10
“Nice and clean rooms, the beds were clean and comfortable everyone was super nice. ”
— Verified Guest Samara J. •
Verified Guest Review10/10
“The hotel is conveniently located and the staff is friendly and helpful.
Rooms are clean which is appreciated.
Room service is every other day which is fine.
My only complaint is the hotel doesn’t provide complimentary bottle water.
Bottom line, I’d stay there again when working in Sierra Vista.”
— Verified Guest Phil A. •
Verified Guest Review10/10
“I stayed at the Fairfield Marriott in Sierra Vista on 7-16. I was greeted by polite staff at the front desk. They were friendly, professional and knowledgeable about breakfast times and other amenities. My room was quiet, fairly comfortable, the water was hot and room was clean. In the morning the hotel offered a nice breakfast with several options. This is a convenient location for restaurants, the mall, Dutch Brothers coffee and the military base.”
— Verified Guest Mr. D. •
Verified Guest Review10/10
“The star was very friendly and welcoming. My room was very clean and comfortable for my stay. I will definitely stay here again!”
— Verified Guest Clayton T. •
Verified Guest Review10/10
“I arrived kinda late and the front desk was ready to receive me. Very nice lady and very detailed! Will definitely stop by when in the area! ”
— Verified Guest A. •
Verified Guest Review10/10
“Very friendly engaging staff at the desk. Clean environment. ”
— Verified Guest S. •
Verified Guest Review10/10
“Convenient location, great staff, comfortable room, tasty breakfast !”
— Verified Guest Felix C. •
Verified Guest Review10/10
“Great place, and wonderful employees. Nagar is good”
— Verified Guest Ginger J. •
Verified Guest Review10/10
“Crustal is kind and efficient, hotel is clean:”
— Verified Guest Brooke D. •
Verified Guest Review10/10
“Awesome front counter staff. We requested early check in but arrived even earlier. They got us into a room so we could get dressed for our formal event. ”
— Verified Guest E. •
Verified Guest Review7/10
“Our room was comfortable and why. I would highly recommend staying here if touring Kartchner Caverns and/or Bisbee.”
— Verified Guest Maryanne M. •
Verified Guest Review10/10
“We enjoyed our stay. The complementary breakfast was satisfying and the coffee was great!
Our room was a spacious suite, quiet, and comfortable. All staff very friendly and welcoming. I would recommend staying here.”
— Verified Guest Maryanne M. •
Verified Guest Review10/10
“Very clean, good night sleep”
— Verified Guest P. •
Verified Guest Review10/10
“The location suited us perfectly. The restaurant next-door was terrific. Your hotel was clean, quiet and we had a great night. Thank you.”
— Verified Guest Donald W. •
Verified Guest Review10/10
“Fairfield Inn and Suites in Sierra Vista, AZ is a clean and comfortable hotel. Close to the base and a convenient location to many amenities.”
— Verified Guest Yvonne K. •
Verified Guest Review10/10
“Fascilities were clean, breakfast was good and stocked. Location was good. Staff was friendly and helpfull. Would definitely stay there again.”
— Verified Guest Frank F. •
Verified Guest Review9/10
“Everything was great. But I think you need to have your cleaning crew clean the shower heads they have a lot of scum build up. Use lemon vinegar in a bag tie it around the shower head and let them soak in it. Thank you”
— Verified Guest H. •
Verified Guest Review4/10
“The breakfast is good. Coffee is available early morning. However, the carpet was so dirty that if you walked on it barefooted and then stepped into the tub to shower you left muddy footprints until the dirt was washed away. ”
— Verified Guest E. •
Verified Guest Review10/10
“Excellent stay - kudos to friendly front desk staff. Complimentary breakfast was noteworthy!”
— Verified Guest Scott H. •
Verified Guest Review10/10
“Room was very clean ”
— Verified Guest G. •
Verified Guest Review10/10
“This is my second time staying here for work. Had about a six night stay each time. The front desk is very friendly. They have coffee very early in the morning and the rooms are very clean.”
— Verified Guest Ms R. •
Verified Guest Review10/10
“Very nice stay and comfortable hotel with a friendly staff and great location.”
— Verified Guest Scott A. •
Verified Guest Review10/10
“Im always treated extremely well when I stay! Thank you!”
— Verified Guest James A. •
Verified Guest Review10/10
“Good location, clean hotel, good breakfast. Will stay again!”
— Verified Guest Stephanie C. •
Verified Guest Review10/10
“The hotel was very clean and had an amazing healthy breakfast every day. The staff went above and beyond to support us! ”
— Verified Guest Andrea H. •
Verified Guest Review10/10
“Great stay and great folks that work here!”
— Verified Guest Chad P. •
Verified Guest Review10/10
“The staff is amazing! I stay there every month and they are always super friendly. It’s clean and the breakfast is delicious. ”
— Verified Guest Karrie D. •
Verified Guest Review10/10
“My four night stay was perfect. Staff are very friendly and attentive. The room was super clean and comfortable. The desk chair seat and arm height are adjustable. Breakfast includes healthy choices and great selection. ”
— Verified Guest Glenn W. •
Verified Guest Review10/10
“Our stay was great, it started with the check-in with Isabella, she was courteous, friendly and professional, all the qualities you want in a front desk agent. Kudos! ”
— Verified Guest Robert D. •
Verified Guest Review9/10
“Friendly staff. Clean. Decent breakfast. Our room was on the 2nd floor and you could loudly hear every footstep from the room above us which kept us up a bit later. ”
— Verified Guest F. •
Verified Guest Review10/10
“As always the stay was wonderful. Breakfast was perfect and the employees are always upbeat and great customer service.”
— Verified Guest K. •
Verified Guest Review10/10
“Outstanding property. I was only there one night but must say the property was in good condition, my AC was cold, the breakfast was good, and the gentleman that was serving it was friendly. My review would not be complete without recognizing Myra who welcomed me in and also checked me out the next. She is very personable, friendly, and informative. Outstanding employee in my opinion. ”
— Verified Guest S. •
Verified Guest Review10/10
“Everything was amazing. The room was quiet and comfortable. Special shout out to Beverly at the front desk. She was extraordinarily courteous, helpful, and friendly. She was definitely one of the high points of my stay. ”
— Verified Guest W. •
Verified Guest Review10/10
“Nice clean room, enjoyable breakfast, pleasant staff. Our stay was all we could ask for. ”
— Verified Guest H. •
Verified Guest Review10/10
“Bed was not comfortable at all. Overall cleanliness was good. Breakfast was very scarce the one in flagstaff was way better plus our friends were staying at the holiday inn express they had a great breakfast spread lots to pick from. Other than those things our stay was fine ”
— Verified Guest M. •
Verified Guest Review10/10
“Rooms are clean and comfy hotel has been well kept”
— Verified Guest V. •
Verified Guest Review8/10
“The hotel was clean and nice. The front desk staff was kind and helpful. The kitchen staff took care to make sure breakfast was well prepared. The housekeeping staff never seemed to show up. We were there for three nights.”
— Verified Guest S. •
Verified Guest Review7/10
“Front desk staff was very friendly and helpful. We had rowdy groups above us two nights in a row and didn’t get much sleep. Coffee was great. Breakfast was pretty good. Bedding was good except pillows were weird and lumpy. Hot tub was great. Shower was great. ”
— Verified Guest T. •
Verified Guest Review10/10
“Great Hotel! Everything was so clean and the staff is VERY friendly. The managements team is top notch.”
