All 30 reviews are from verified guests who stayed at this property. Sentiment scores are calculated using AI analysis.
AI
Guest Experience Summary
Based on 20 verified guest reviews • Updated
The Fairfield by Marriott Inn & Suites in Sierra Vista, AZ, offers a high-quality stay, reflected in its average rating of 9.4 out of 10 from 20 reviews analyzed by Reviewstay. Guests consistently praise the hotel's cleanliness, achieving a perfect score of 10 out of 10, with 13 mentions highlighting the term 'clean.' The service also receives strong commendation, with a rating of 9.1 out of 10, where guests frequently describe the staff as 'friendly.' The hotel's amenities, particularly the coffee service, are well-received, earning a score of 9 out of 10. Recent reviews show an even higher average rating of 9.5 over the last 30 days, indicating consistent performance. However, the hotel's location received a lower score of 7.3 out of 10, with 9 mentions noting concerns about its proximity to attractions. Additionally, while the rooms are generally rated 8.5 out of 10 for comfort, some guests have reported noise issues from upper floors, affecting their sleep quality. The breakfast offerings are satisfactory, rated at 7.8 out of 10, although some guests suggest improvements. Overall, recent feedback continues to highlight the hotel's strengths, particularly the cleanliness and friendly staff, making it a reliable choice for visitors to Sierra Vista.
Category Ratings
Service9.1/10
Room Quality8.5/10
Food & Dining7.8/10
Cleanliness10/10
Location7.3/10
Amenities9/10
What Guests Love
+Cleanliness rated 10/10 by guests
+Service rated 9.1/10, with friendly staff noted
+Amenities, particularly coffee, rated 9/10
Areas to Improve
-Location rated lower at 7.3/10, with some guests noting distance from attractions
-Noise from upper floors reported by some guests
This summary was generated by Reviewstay using AI analysis of 20 verified guest reviews. All data is sourced from real guests who stayed at this property.
Reviews
Verified Guest Review10/10
“Awesome front counter staff. We requested early check in but arrived even earlier. They got us into a room so we could get dressed for our formal event. ”
— Verified Guest E. •
Verified Guest Review7/10
“Our room was comfortable and why. I would highly recommend staying here if touring Kartchner Caverns and/or Bisbee.”
— Verified Guest Maryanne M. •
Verified Guest Review10/10
“We enjoyed our stay. The complementary breakfast was satisfying and the coffee was great!
Our room was a spacious suite, quiet, and comfortable. All staff very friendly and welcoming. I would recommend staying here.”
— Verified Guest Maryanne M. •
Verified Guest Review10/10
“Very clean, good night sleep”
— Verified Guest P. •
Verified Guest Review10/10
“The location suited us perfectly. The restaurant next-door was terrific. Your hotel was clean, quiet and we had a great night. Thank you.”
— Verified Guest Donald W. •
Verified Guest Review10/10
“Fairfield Inn and Suites in Sierra Vista, AZ is a clean and comfortable hotel. Close to the base and a convenient location to many amenities.”
— Verified Guest Yvonne K. •
Verified Guest Review10/10
“Fascilities were clean, breakfast was good and stocked. Location was good. Staff was friendly and helpfull. Would definitely stay there again.”
— Verified Guest Frank F. •
Verified Guest Review9/10
“Everything was great. But I think you need to have your cleaning crew clean the shower heads they have a lot of scum build up. Use lemon vinegar in a bag tie it around the shower head and let them soak in it. Thank you”
— Verified Guest H. •
Verified Guest Review4/10
“The breakfast is good. Coffee is available early morning. However, the carpet was so dirty that if you walked on it barefooted and then stepped into the tub to shower you left muddy footprints until the dirt was washed away. ”
— Verified Guest E. •
Verified Guest Review10/10
“Excellent stay - kudos to friendly front desk staff. Complimentary breakfast was noteworthy!”
— Verified Guest Scott H. •
Verified Guest Review10/10
“Room was very clean ”
— Verified Guest G. •
Verified Guest Review10/10
“This is my second time staying here for work. Had about a six night stay each time. The front desk is very friendly. They have coffee very early in the morning and the rooms are very clean.”
— Verified Guest Ms R. •
Verified Guest Review10/10
“Very nice stay and comfortable hotel with a friendly staff and great location.”
— Verified Guest Scott A. •
Verified Guest Review10/10
“Im always treated extremely well when I stay! Thank you!”
— Verified Guest James A. •
Verified Guest Review10/10
“Good location, clean hotel, good breakfast. Will stay again!”
— Verified Guest Stephanie C. •
Verified Guest Review10/10
“The hotel was very clean and had an amazing healthy breakfast every day. The staff went above and beyond to support us! ”
— Verified Guest Andrea H. •
Verified Guest Review10/10
“Great stay and great folks that work here!”
— Verified Guest Chad P. •
Verified Guest Review10/10
“The staff is amazing! I stay there every month and they are always super friendly. It’s clean and the breakfast is delicious. ”
— Verified Guest Karrie D. •
Verified Guest Review10/10
“My four night stay was perfect. Staff are very friendly and attentive. The room was super clean and comfortable. The desk chair seat and arm height are adjustable. Breakfast includes healthy choices and great selection. ”
— Verified Guest Glenn W. •
Verified Guest Review10/10
“Our stay was great, it started with the check-in with Isabella, she was courteous, friendly and professional, all the qualities you want in a front desk agent. Kudos! ”
— Verified Guest Robert D. •
Verified Guest Review9/10
“Friendly staff. Clean. Decent breakfast. Our room was on the 2nd floor and you could loudly hear every footstep from the room above us which kept us up a bit later. ”
— Verified Guest F. •
Verified Guest Review10/10
“As always the stay was wonderful. Breakfast was perfect and the employees are always upbeat and great customer service.”
— Verified Guest K. •
Verified Guest Review10/10
“Outstanding property. I was only there one night but must say the property was in good condition, my AC was cold, the breakfast was good, and the gentleman that was serving it was friendly. My review would not be complete without recognizing Myra who welcomed me in and also checked me out the next. She is very personable, friendly, and informative. Outstanding employee in my opinion. ”
— Verified Guest S. •
Verified Guest Review10/10
“Everything was amazing. The room was quiet and comfortable. Special shout out to Beverly at the front desk. She was extraordinarily courteous, helpful, and friendly. She was definitely one of the high points of my stay. ”
— Verified Guest W. •
Verified Guest Review10/10
“Nice clean room, enjoyable breakfast, pleasant staff. Our stay was all we could ask for. ”
— Verified Guest H. •
Verified Guest Review10/10
“Bed was not comfortable at all. Overall cleanliness was good. Breakfast was very scarce the one in flagstaff was way better plus our friends were staying at the holiday inn express they had a great breakfast spread lots to pick from. Other than those things our stay was fine ”
— Verified Guest M. •
Verified Guest Review10/10
“Rooms are clean and comfy hotel has been well kept”
— Verified Guest V. •
Verified Guest Review8/10
“The hotel was clean and nice. The front desk staff was kind and helpful. The kitchen staff took care to make sure breakfast was well prepared. The housekeeping staff never seemed to show up. We were there for three nights.”
— Verified Guest S. •
Verified Guest Review7/10
“Front desk staff was very friendly and helpful. We had rowdy groups above us two nights in a row and didn’t get much sleep. Coffee was great. Breakfast was pretty good. Bedding was good except pillows were weird and lumpy. Hot tub was great. Shower was great. ”
— Verified Guest T. •
Verified Guest Review10/10
“Great Hotel! Everything was so clean and the staff is VERY friendly. The managements team is top notch.”
