All 66 reviews are from verified guests who stayed at this property. Sentiment scores are calculated using AI analysis.
AI
Guest Experience Summary
Based on 31 verified guest reviews • Updated
The Fairfield by Marriott Inn & Suites in Sierra Vista, AZ, demonstrates a high overall quality, reflected in its impressive average rating of 9.5/10 based on 31 verified guest reviews on Reviewstay. Guests consistently commend the hotel's cleanliness, which boasts a score of 9.5/10, with 22 mentions highlighting the word 'clean.' Additionally, the service quality is notable, receiving a rating of 9.3/10, with 34 guests specifically praising the 'friendly' staff. The location, while convenient, received a lower score of 8.1/10, indicating that some guests feel it could be improved. Room comfort is rated at 8.5/10, with 30 mentions of 'comfortable' beds, contributing to a positive overall experience. However, amenities are rated lower at 6.9/10, with only four mentions focusing on 'coffee,' suggesting a need for enhancement in this area. The food and dining experience, particularly breakfast, is rated 8.3/10, with 16 mentions of 'breakfast' being a highlight. Recent reviews from the last 30 days indicate a slight dip in average rating to 9.3/10, yet the positive guest rate remains high at 94%. Overall, guests appreciate the clean and comfortable accommodations, friendly service, and convenient location, although some express a desire for improved amenities.
Category Ratings
Service9.3/10
Room Quality8.5/10
Cleanliness9.5/10
Location8.1/10
Food & Dining8.3/10
Amenities6.9/10
What Guests Love
+Cleanliness rated 9.5/10 by guests
+Service quality at 9.3/10 with friendly staff
+Room comfort rated 8.5/10
Areas to Improve
-Amenities rated lower at 6.9/10
This summary was generated by Reviewstay using AI analysis of 31 verified guest reviews. All data is sourced from real guests who stayed at this property.
Reviews
Verified Guest Review10/10
“This property is convenient to food sources, its clean and tidy. The people here are also amazingly friendly. (Years ago this property sucked ass- the employees were exponentially even worse). I was told good morning every single morning, I was greeted upon my return "how was your day" or welcome back.
The morning breakfast is typical for this type of hotel, continental for everyone.
”
— Verified Guest Wesley M. •
Verified Guest Review5/10
“Beautiful area!! Breakfast not so much”
— Verified Guest James T. •
Verified Guest Review10/10
“Clean room and hotel. The A/C worked well in the rooms and the basic WiFi was surprisingly very fast.”
— Verified Guest John S. •
Verified Guest Review10/10
“Clean room! Great staff.”
— Verified Guest Brenda B. •
Verified Guest Review10/10
“Clean lobby and rooms, good location, and friendly staff.”
— Verified Guest Greg J. •
Verified Guest Review1/10
“I never want to go back. Paper thin walls & uncomfortable beds. ”
— Verified Guest Charlissa E. •
Verified Guest Review10/10
“Staff was very friendly, room was clean and comfortable and the breakfasts were very good. Definitely recommend.”
— Verified Guest Harold S. •
Verified Guest Review10/10
“Clean rooms, quiet location, easy access to Fort Huachuca”
— Verified Guest Daniel H. •
Verified Guest Review10/10
“Found this location perfect for visiting Tombstone and Bisbee and Sierra Vista location
is close to shopping and food”
— Verified Guest B. •
Verified Guest Review10/10
“The staff was great especially Crystal and Shawna aka Tabitha! They were very professional and courteous and knowledgeable about their work. I have recently come over to the Marriott from another company and Marriott has made an excellent impression on me! See you next time.”
— Verified Guest Roderick E. •
Verified Guest Review10/10
“Great hotel clean and friendly staff ”
— Verified Guest Charles F. •
Verified Guest Review10/10
“My stay was excellent everything was very clean”
— Verified Guest Lorianne M. •
Verified Guest Review10/10
“Great comfortable stay with a professional.and friendly staff ”
— Verified Guest Dale R. •
Verified Guest Review10/10
“Clean rooms and great service. Will stay again. ”
— Verified Guest Erica S. •
Verified Guest Review10/10
“Every time gets better! I love Marriott. Their hotels are always top-notch!”
— Verified Guest Marielis R. •
Verified Guest Review10/10
“Clean, Close to resteraunts and mall, very friendly staff. ”
— Verified Guest Bradford Q. •
Verified Guest Review10/10
“Clean modern rooms, friendly staff”
— Verified Guest Brian O. •
Verified Guest Review10/10
“Very clean and comfortable ”
— Verified Guest Kaleilani P. •
Verified Guest Review10/10
“Easy and fast check-in. Courteous and helpful staff. Clean room with a comfortable bed. Walking distance to Applebee's and Texas Roadhouse restaurant. ”
— Verified Guest Lance T. •
Verified Guest Review8/10
“The hotel room was decent, but there was some type of musty smell in the room. The breakfast options were sufficient. ”
— Verified Guest Thomas B. •
Verified Guest Review10/10
“This place was great. Excellent customer service, the food, the pool &spa was a bonus. 2nd time back in two months. Also, the water pressure amd a/c was a wonderful. ”
— Verified Guest Lora G. •
Verified Guest Review10/10
“O yes, beautiful had the best time every. Breakfast was the best and always on time.”
— Verified Guest GEORGIA H. •
Verified Guest Review10/10
“I would definitely recommend staying at the Fairfield by Marriott Inn & Suites Sierra Vista. The rooms are very clean and quiet, the staff are very friendly and the breakfast menu is excellent. Checking in is easy and simple. Checking out is just as easy. Although I would receive an emailed copy of my receipt, when I requested a paper printout of my bill, they gladly gave me one. The location is perfect. Close to eateries and the mall.”
— Verified Guest Sharon G. •
Verified Guest Review10/10
“Excellent! Hotel is very nice, quiet and well maintained.”
— Verified Guest Cynthia K. •
Verified Guest Review10/10
“Staying at Fairfield Marriott was perfect, easy check in, breakfast was good. The room was clean and comfortable. Thank you ”
— Verified Guest Robert R. •
Verified Guest Review10/10
“Professional stall great breakfast and clean facility. ”
— Verified Guest Louie G. •
Verified Guest Review5/10
“People are great But we had no chair in the room other than desk chair. Two of us and ther should have been a comfy chair. As disrespectful. ”
— Verified Guest Wayne W. •
Verified Guest Review10/10
“Nice and clean rooms, the beds were clean and comfortable everyone was super nice. ”
— Verified Guest Samara J. •
Verified Guest Review10/10
“The hotel is conveniently located and the staff is friendly and helpful.
Rooms are clean which is appreciated.
Room service is every other day which is fine.
My only complaint is the hotel doesn’t provide complimentary bottle water.
Bottom line, I’d stay there again when working in Sierra Vista.”
— Verified Guest Phil A. •
Verified Guest Review10/10
“I stayed at the Fairfield Marriott in Sierra Vista on 7-16. I was greeted by polite staff at the front desk. They were friendly, professional and knowledgeable about breakfast times and other amenities. My room was quiet, fairly comfortable, the water was hot and room was clean. In the morning the hotel offered a nice breakfast with several options. This is a convenient location for restaurants, the mall, Dutch Brothers coffee and the military base.”
— Verified Guest Mr. D. •
Verified Guest Review10/10
“The star was very friendly and welcoming. My room was very clean and comfortable for my stay. I will definitely stay here again!”
— Verified Guest Clayton T. •
Verified Guest Review10/10
“I arrived kinda late and the front desk was ready to receive me. Very nice lady and very detailed! Will definitely stop by when in the area! ”
— Verified Guest A. •
Verified Guest Review10/10
“Very friendly engaging staff at the desk. Clean environment. ”
— Verified Guest S. •
Verified Guest Review10/10
“Convenient location, great staff, comfortable room, tasty breakfast !”
— Verified Guest Felix C. •
Verified Guest Review10/10
“Great place, and wonderful employees. Nagar is good”
— Verified Guest Ginger J. •
Verified Guest Review10/10
“Crustal is kind and efficient, hotel is clean:”
— Verified Guest Brooke D. •
Verified Guest Review10/10
“Awesome front counter staff. We requested early check in but arrived even earlier. They got us into a room so we could get dressed for our formal event. ”
— Verified Guest E. •
Verified Guest Review7/10
“Our room was comfortable and why. I would highly recommend staying here if touring Kartchner Caverns and/or Bisbee.”
— Verified Guest Maryanne M. •
Verified Guest Review10/10
“We enjoyed our stay. The complementary breakfast was satisfying and the coffee was great!
Our room was a spacious suite, quiet, and comfortable. All staff very friendly and welcoming. I would recommend staying here.”
— Verified Guest Maryanne M. •
Verified Guest Review10/10
“Very clean, good night sleep”
— Verified Guest P. •
Verified Guest Review10/10
“The location suited us perfectly. The restaurant next-door was terrific. Your hotel was clean, quiet and we had a great night. Thank you.”
— Verified Guest Donald W. •
Verified Guest Review10/10
“Fairfield Inn and Suites in Sierra Vista, AZ is a clean and comfortable hotel. Close to the base and a convenient location to many amenities.”
— Verified Guest Yvonne K. •
Verified Guest Review10/10
“Fascilities were clean, breakfast was good and stocked. Location was good. Staff was friendly and helpfull. Would definitely stay there again.”
— Verified Guest Frank F. •
Verified Guest Review9/10
“Everything was great. But I think you need to have your cleaning crew clean the shower heads they have a lot of scum build up. Use lemon vinegar in a bag tie it around the shower head and let them soak in it. Thank you”
— Verified Guest H. •
Verified Guest Review4/10
“The breakfast is good. Coffee is available early morning. However, the carpet was so dirty that if you walked on it barefooted and then stepped into the tub to shower you left muddy footprints until the dirt was washed away. ”
— Verified Guest E. •
Verified Guest Review10/10
“Excellent stay - kudos to friendly front desk staff. Complimentary breakfast was noteworthy!”
— Verified Guest Scott H. •
Verified Guest Review10/10
“Room was very clean ”
— Verified Guest G. •
Verified Guest Review10/10
“This is my second time staying here for work. Had about a six night stay each time. The front desk is very friendly. They have coffee very early in the morning and the rooms are very clean.”
— Verified Guest Ms R. •
Verified Guest Review10/10
“Very nice stay and comfortable hotel with a friendly staff and great location.”
— Verified Guest Scott A. •
Verified Guest Review10/10
“Im always treated extremely well when I stay! Thank you!”
— Verified Guest James A. •
Verified Guest Review10/10
“Good location, clean hotel, good breakfast. Will stay again!”
— Verified Guest Stephanie C. •
Verified Guest Review10/10
“The hotel was very clean and had an amazing healthy breakfast every day. The staff went above and beyond to support us! ”
— Verified Guest Andrea H. •
Verified Guest Review10/10
“Great stay and great folks that work here!”
— Verified Guest Chad P. •
Verified Guest Review10/10
“The staff is amazing! I stay there every month and they are always super friendly. It’s clean and the breakfast is delicious. ”
— Verified Guest Karrie D. •
Verified Guest Review10/10
“My four night stay was perfect. Staff are very friendly and attentive. The room was super clean and comfortable. The desk chair seat and arm height are adjustable. Breakfast includes healthy choices and great selection. ”
— Verified Guest Glenn W. •
Verified Guest Review10/10
“Our stay was great, it started with the check-in with Isabella, she was courteous, friendly and professional, all the qualities you want in a front desk agent. Kudos! ”
— Verified Guest Robert D. •
Verified Guest Review9/10
“Friendly staff. Clean. Decent breakfast. Our room was on the 2nd floor and you could loudly hear every footstep from the room above us which kept us up a bit later. ”
— Verified Guest F. •
Verified Guest Review10/10
“As always the stay was wonderful. Breakfast was perfect and the employees are always upbeat and great customer service.”
— Verified Guest K. •
Verified Guest Review10/10
“Outstanding property. I was only there one night but must say the property was in good condition, my AC was cold, the breakfast was good, and the gentleman that was serving it was friendly. My review would not be complete without recognizing Myra who welcomed me in and also checked me out the next. She is very personable, friendly, and informative. Outstanding employee in my opinion. ”
— Verified Guest S. •
Verified Guest Review10/10
“Everything was amazing. The room was quiet and comfortable. Special shout out to Beverly at the front desk. She was extraordinarily courteous, helpful, and friendly. She was definitely one of the high points of my stay. ”
— Verified Guest W. •
Verified Guest Review10/10
“Nice clean room, enjoyable breakfast, pleasant staff. Our stay was all we could ask for. ”
— Verified Guest H. •
Verified Guest Review10/10
“Bed was not comfortable at all. Overall cleanliness was good. Breakfast was very scarce the one in flagstaff was way better plus our friends were staying at the holiday inn express they had a great breakfast spread lots to pick from. Other than those things our stay was fine ”
— Verified Guest M. •
Verified Guest Review10/10
“Rooms are clean and comfy hotel has been well kept”
— Verified Guest V. •
Verified Guest Review8/10
“The hotel was clean and nice. The front desk staff was kind and helpful. The kitchen staff took care to make sure breakfast was well prepared. The housekeeping staff never seemed to show up. We were there for three nights.”
— Verified Guest S. •
Verified Guest Review7/10
“Front desk staff was very friendly and helpful. We had rowdy groups above us two nights in a row and didn’t get much sleep. Coffee was great. Breakfast was pretty good. Bedding was good except pillows were weird and lumpy. Hot tub was great. Shower was great. ”
— Verified Guest T. •
Verified Guest Review10/10
“Great Hotel! Everything was so clean and the staff is VERY friendly. The managements team is top notch.”